ADV. Reviews 

362
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers frequently mention how comfortable and secure the specialized ear tips are, keeping everything firmly in place during workouts or daily walks. Consumers also praise the impressive sound quality, acoustic seal, and durable construction that easily outperforms standard factory options. Some reviewers were not happy with long delivery times, mentioning they had to wait many weeks to get their packages delivered. A few people also reported occasional problems with the sizing, finding that certain items did not fit correctly or felt quite uncomfortable.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are comfortable, easy... See more

Quality

Reviewers mention positive feedback about quality, praising the excellent sound performance and custom fit.... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting fast and quick shipping within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought the Eartune Fidelity UF-A3 replacement ear tips for the Apple AirPod 3 and they are fantastic! With the stock ear tips they would get really slippery from ear wax and oils and would constantl... See more

Company replied

Rated 5 out of 5 stars

Love these eartips for my AirPods!! They are comfortable to the point I almost don’t realize they’re there and I don’t feel like they are going to fall out of my ears like I do with the apple eartips.... See more

Company replied

Rated 5 out of 5 stars

When I lost an earbud and asked if ADV offers replacements, they said no but gave me 20% off + free shipping on my next purchase! I bought another pair because they're so perfect. Clear, responsive an... See more

Rated 5 out of 5 stars

I love the sound of the new AirPods Pro, but the fit with Apple’s ear tips was not great. Had to push it in every other minute, and it kept falling off (once even in a packed flight, that sent me to... See more

Company replied


Company details

  1. Hi-fi shop

Information provided by various external sources

We are the makers of truly audiophile earphones, headphones and speakers designed for musicians, using only the premium materials and the latest technologies.


Contact info

4.1

Great

TrustScore 4 out of 5

362 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.1

All reviews

(362)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product. Works better than the Apple ear tips. These keep them in your ears way better.

26 October 2023
ADV. logo

Reply from ADV.

Hey Warren,

Thanks for the review. We're glad you love the Eartune Fidelity UF-As as much as we do!

Best,
John from Customer Service

Rated 5 out of 5 stars

Great improvement to my AirPods

Great improvement to my AirPods. Went from them falling out of my ears to good fitment and better sounding music.

26 October 2023
ADV. logo

Reply from ADV.

Hey Joshua,

Thanks for the kind words! We're happy you were able to achieve the intended sound and fit. Please feel free to reach out to us if you have any inquiries.

Best,
John from Customer Service

Rated 5 out of 5 stars

Great product/Fast shipping

Shipping of my purchase was fast. I got exactly what I ordered and am very happy with the product.

25 October 2023
ADV. logo

Reply from ADV.

Hi Timothy,

Thanks so much for your kind words! We're glad we could take care of you.

Best,
John from Customer Service

Rated 1 out of 5 stars

Couldn’t get seal on ear piece

Couldn’t get seal on ear piece. Case doesn’t quite fit. There is noticeable gap, when closed.

27 October 2023
ADV. logo

Reply from ADV.

Hey Mitch,

It seems like the bad seal could be due to needing a different size. Please reach out to us at support@adv-sound.com and we'll take care of you!

Best,
John from Customer Service

Rated 5 out of 5 stars

Great Company! ADV simply has great service and a…

ADV simply has great service and a great product. One without the other hurts a company. ADV is strong in both. I ordered the same size tips (Large) that I had with my Air Pod Pros. The fit wasn’t exactly right. I heard sound with the new tips in the noise canceling mode. I sent one email to customer service. The reply came in less that 2 hours. They explained what they felt the issue c was in terms I could understand. They sent the new size out immediately and that solved my problem! And didn’t charge me for them! I would definitely recommend this company.

25 October 2023
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Reply from ADV.

Hi Sherman,

Thanks so much for your kind words! We're glad we could take care of you.

Best,
John from Customer Service

Rated 5 out of 5 stars

If you decided to buy AirPods

If you decided to buy AirPods, these are a must for the best sound. The best upgrade for the money you can get.

25 October 2023
ADV. logo

Reply from ADV.

Hi Mike,

Thanks so much for the support! We totally agree.

Best,
John from Customer Service

Rated 1 out of 5 stars

Don't stay in any better than the rest

Similar to the other memory foam earpieces, these squeeze and then expand into your ear canals and feel good at first. But gradually this pressure squeezes them out of your ears. This is the 5th after-market vendor I have tried and I am now officially giving up.

26 September 2023
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Reply from ADV.

Hi Blaine,

Thanks for sharing your experience with us. It seems like you might need a different size for your ears. Please reach out to us at support@adv-sound.com and we'll take care of you!

Best,
John from Customer Service

Rated 4 out of 5 stars

Foam Earbud Tips

These foam tips made use of my airpods pro much more enjoyable. My headphones haven't stayed in, and stayed sealed this well since I got them. Just would've hoped to not pay as much as I did for shipping, though I did appreciate that I received them in 2 days!

26 September 2023
ADV. logo

Reply from ADV.

Hi Sadie,

Thanks for your kind words! Unfortunately, shipping prices are entirely determined by shipping carriers, and depending on distance, they may charge quite a bit.

Rated 5 out of 5 stars

The fit is great

The fit is great! So much better than the stock AirPod pieces.

31 August 2023
ADV. logo

Reply from ADV.

Hi Jason,

Thanks so much for your support! We're glad you love our product as much as we do.

Best,
John from Customer Service

Rated 5 out of 5 stars

Crazy fast shipping. Top quality product.

I ordered these and they were on my doorstep within days. This is my 2nd time ordering from ADV. Their foam airpod pro eartips are far and away the highest quality I’ve purchased and used. They fit flawlessly in the case, drastically improve the noise cancellation, and are easier to install than the silicone eartips provided by apple.

30 August 2023
ADV. logo

Reply from ADV.

Hi Matt,

Thanks so much for the support! We're glad you find the fit perfect!

Best,
John from Customer Service

Rated 1 out of 5 stars

Don't work as well as the ones that come with the Airpod Pro 2

I ordered the medium ones, which is what I use for other products. The product claims to improve noise cancellation by making a superior seal with your eye. In my tests, they made less of a seal than what comes with the air pod pro 2. Very disappointed.

28 August 2023
ADV. logo

Reply from ADV.

Hi Jonathan,

Oh no! We're sorry to hear about your experience. It may be that you need a different size. Please reach out to us at support@adv-sound.com and we'll take care of you!

Best,
John from Customer Service

Rated 5 out of 5 stars

The buds work as advertised

The buds work as advertised. Fast shipping!

28 August 2023
ADV. logo

Reply from ADV.

Hi Robert,

Thanks so much for your support! We're glad you love our product as much as we do.

Best,
John from Customer Service

Rated 3 out of 5 stars

I bought the ADV Xtra Large Ear Bud Tips

I bought the ADV Xtra Large Ear Bud Tips for my Apple Ear Buds. The tip on the left ear works great. The tip on the right ear does not seal out outside sounds nearly as well as the one in the left ear. Perhaps my right ear opening is different than anyone else? I had the same problem with the ear bud tips that came standard with my Apple Ear Buds with all sized provided.

27 July 2023
ADV. logo

Reply from ADV.

Hi Norman,

Thanks for sharing your experience with us. It seems like you might need a different size for your right ear. Please reach out to us at support@adv-sound.com and we'd be happy to help troubleshoot your issue.

Best,
John from Customer Service

Rated 5 out of 5 stars

They work well.

They work well, they just seem a little bit for a medium. They hurt one of my ears, and I may end up ordering a small. I used the medium for iPod ear tips, so I thought this would be the same size, but apparently I was inaccurate.
** EDIT**
The company responded and sent me a smaller size for my left ear, which fit perfectly. I just wear a different size for each ear. This company is great, their customer service is great, and I highly recommend the product to everyone! I love this product and wear them constantly.. I will be buying them for everyone in my family that has the AirPods.

28 July 2023
ADV. logo

Reply from ADV.

Hi Ken,

Thanks for letting us know how you feel. Please reach out to us at support@adv-sound.com and we'll take care of you!

Best,
John from Customer Service

Rated 2 out of 5 stars

Good but not revolutionary

I like that they are attached to their own pieces, however i had to use the original earpieces over these and fit them inside to make them actually seal. I have the comply ones and the foam in these don't rebound as fast (good thing, the fast rebound tends to hurt the ear). However, if you remove this from your ear and put it back, the foam is a little slow moving so it wont seal and may not even sense the headphone is in your ear. So you are left leaving it in your ear.

The perfect fit was this, i had to remove the foam from the attachment (snaps off), and physically remove the rubber inner ring, and then take the original apple earpiece, and put this foam inside that. This is the only comfy way to get a good seal every time.

28 July 2023
ADV. logo

Reply from ADV.

Hi Mark,

Thanks for sharing those comments. We'll forward them to our design team in order to improve our product in the future.

Best,
John from Customer Service

Rated 5 out of 5 stars

Just wow!!

Just wow!!! As a musician this type of comfort is a new level, been playing drums and using finally my AirPods and oh man!!!
They feel secure, sound cancellation has become high end better than your regular ear tips. They never fall off due to sweat or shaking your head. 100 out 10 highly recommended.

24 July 2023
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Reply from ADV.

That's great to hear, Adolfo! Thank you for your support!

Rated 3 out of 5 stars

Fine product, faulty logistics.

The product is good and works as advertised, but I ordered two three-packs and only got one. I've sent a request to address this to the support team, and I'll be happy to update this review when they make it right.

Edit 1: 2 stars has become three stars. Support has reached out to me to say that they'll fix the problem right away.

Edit 2: The missing product is on its way. Still three stars for now, will hit four when the product has arrived safely!

30 June 2023
ADV. logo

Reply from ADV.

Hi Benjamin, a shipment to you regarding your completion of the order is en route.

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