Advanced Acoustics Reviews 

309
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Great product, poorly packaged, was ripped open on arrival, just one layer of thin cardboard for a heavy product is not enough. Luckily no visible damage.

Company replied

Rated 5 out of 5 stars

We have used the acoustic bar and clip system from Advanced Acoustics before to help reduce traffic noise on a vaulted ceiling. We are doing the same again on another ceiling, as we were very im... See more

Company replied

Rated 5 out of 5 stars

I bought the Premium Mass Loaded Vinyl (MLV) Soundproofing Mat. The product is excellent quality, ordering was easy and I could even pick up at the warehouse free of charge since I live close to them.... See more

Company replied

Rated 5 out of 5 stars

Impressed with the quality - much better than others I’ve bought in the past from different companies. Really dense foam, cut perfectly. Great customer service too - I needed my bass traps cutting int... See more

Company replied

Company details

  1. #4 of 4 best companies in Acoustical consultant
  2. #5 of 20 best companies in Construction Material Wholesaler
  3. #30 of 39 best companies in Hi-fi shop
  4. #56 of 120 best companies in Manufacturer

Written by the company

At Advanced Acoustics we pride ourselves in the work we do. We are always working hard to bring you the best products, the best price and the best service. Our vast range of products means that we can accomplish this. So whether you require acoustic foam for your studio, soundproofing for your home, acoustic panels for your cinema or listening room or if you need an acoustic treatment solution for your offices or meeting rooms we here at Advanced Acoustics have the know-how to be able to help you. We know it can sometimes be daunting when first looking for acoustic treatment or soundproofing. With the huge range of bass traps, acoustic tiles, acoustic panels, soundproofing products and isolation booths it’s sometimes difficult to know where to begin. However you can rest assured that we are always happy to help and advise what’s best for you, your application and your budget. And because every product we offer is made by us in the UK you can rest assured that the product will be of the highest quality. So whether you require bass traps for your control room, acoustic tiles for your vocal booth, acoustic panels for your recording room, isolation booth for your studio, acoustic treatment for your home cinema, acoustic panels for your office, restaurant or classroom or soundproofing for your living room we can help you with what you need. Installing the correct acoustic treatment has a vast range of benefits depending on the application. It improves room performance, staff productivity, students attention, customer comfort and more so don’t neglect the room get in touch with us for acoustic treatment and soundproofing advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

309 reviews

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4.8

All reviews

(309)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, great communication, prompt and honest delivery. Exactly what you expect from a proper business.

31 March 2025
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Reply from Advanced Acoustics

Thank you for your feedback Andrew, We're glad to hear that we met your expectations.

Rated 5 out of 5 stars

Good Company

Good website guidance and advice on the product, good communications, delivery on timescales promised. This is a good company to do business with.

3 February 2025
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Reply from Advanced Acoustics

Thank you for your kind comments.

Rated 5 out of 5 stars

Brilliant service ,ordered on a Monday…

Brilliant service ,ordered on a Monday evening delivered Tuesday morning,
Will be using again when my bedroom 's ready for decorating

29 January 2025
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Reply from Advanced Acoustics

Thank you for your custom and comments David. We look forward to serving you in the future.

Rated 5 out of 5 stars

Excellent customer service

You only know when a company is a good company when you have an issue. Item arrived damaged. Contacted company and replacement arrived the next day. Excellent customer service ( damaged by courier). Highly recommend and will use again

27 January 2025
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Reply from Advanced Acoustics

Thank you for your review Paul. Thank you also for your understanding and patience with the damage. That had to be the worst state we've ever seen a parcel arrive in. Needless to say we escalated the issue with our courier accounts manager.

Rated 1 out of 5 stars

Have not received the order and no…

Have not received the order and no updates.

20 January 2025
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Reply from Advanced Acoustics

Hello Nick,

Thank you for reaching out and sharing your feedback. We're sorry to hear about the issue with your order. We always strive to ensure our customers receive their items promptly and in perfect condition.

According to the DPD tracking information, which was sent to you, the item was delivered the day after your order was placed. We also have photographic proof of the delivery. I will email you directly with the details and the photo for your reference.

Please feel free to contact us directly in the future with any concerns, as we are always here to help resolve any issues promptly.

Rated 5 out of 5 stars

Great customer service and super fast…

Great customer service and super fast delivery. When there was an error with delivery, I was called by Advanced Acoustics instead of the usual email only scenario, and they sorted the issue out instantly. Will definitely use this company for further purchases.

Thanks very much.

17 January 2025
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Reply from Advanced Acoustics

Thank you for your comments David. Apologies on behalf of the courier. Thank you for your understanding.

Rated 5 out of 5 stars

We have used the acoustic bar and clip…

We have used the acoustic bar and clip system from Advanced Acoustics before to help reduce traffic noise on a vaulted ceiling. We are doing the same again on another ceiling, as we were very impressed with sound reduction last time, together with using acoustic insulation and board

Fairly straight forward fitting to rafters

Easy to use website, good, informative technical sheets and from staff by phone. Next day delivery, left in safe place.

Would use Advanced Acoustics again

13 January 2025
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Reply from Advanced Acoustics

Thank you for your feedback and your continued support. We’re glad to hear that the MuteClip system is working out for you as intended.

Rated 5 out of 5 stars

Stock issue with great customer service

There wasn’t enough stock to fulfil my online order, but the owner called me up immediately to inform me then swapped out a portion of my order for a more expensive version at no extra cost.

The customer service was excellent but it seems the stock system either had a glitch or needs some tweaking.

Despite the issue I’m happy with the outcome and would use them again.

10 December 2024
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Reply from Advanced Acoustics

Thank you for your feedback Ben. We are sorry we didn’t have one of the items in stock as expected but we hope the alternative was suitable.

Rated 1 out of 5 stars

Very poor quality ''supposedly self…

Very poor quality ''supposedly self adhesive all the glue comes off when you remove protective backing.
A waste of money.
Can't return due to weight and disability

6 December 2024
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Reply from Advanced Acoustics

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with our product, particularly regarding the adhesive issue.

We take pride in the quality of our products and are committed to ensuring customer satisfaction. It's unfortunate that we were not made aware of this issue sooner, as we would have welcomed the opportunity to address it directly and provide a resolution.

We understand that returning the product may be challenging due to weight and other factors, but we encourage our customers to reach out to us with any concerns. Our team is always ready to assist and find a satisfactory solution.

Please contact our customer service team at info@advancedacoustics-uk.com or 01623 643609. We are eager to resolve this matter and ensure your satisfaction.

Thank you for bringing this to our attention, and we hope to have the chance to make things right.

Rated 5 out of 5 stars

Good experience

Good products, reasonable prices and fair postage cost.

3 December 2024
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Reply from Advanced Acoustics

Thank you for your feedback Mark.

Rated 5 out of 5 stars

Quality product and service

Very informative website with good detail; multiple purchasing options, including starter kits, so you can find the most cost-effective options for your needs. Great customer care - I queried some missing items but was quickly reassured that they had been dispatched separately due to their size. Delivery was fast and everything arrived well packed, and is good quality. Thank you.

2 December 2024
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Reply from Advanced Acoustics

Thank you for leaving such a detailed review. Your comments are greatly valued.

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