I honestly can’t thank Shaq enough! He’s an absolute massive asset to Vauxhall and from start to finish he made the whole process of finding my first car so easy and so much fun. I was a bit nervous g... See more
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Review summary
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Reviews shaping this summary
I visited the Vauxhall branch in Romford and was greeted by a very warm welcoming and friendly sales advisor, who goes by the name of Josh Sumner. From start to finish Josh provided us with outst... See more
Company replied
After leasing my cars from work for the past ten years it was time to purchase my own vehicle due to unforeseen circumstances.Having dealt with big car dealership's in the past and having an absolutel... See more
Company replied
We had such a positive experience buying our car with the help of Josh. He was knowledgeable, approachable and made the whole process feel easy and relaxed. My husband and I never felt rushed or pres... See more
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Company details
Written by the company
Visit Advance Vauxhall in Berkshire, Buckinghamshire & Hertfordshire, established dealership and servicing specialist. Explore our website to browse through our stock and discover our full range of offers. Get in touch today to discover the benefit...
Contact info
Farnham Road 87-89, SL1 4UN, Slough, United Kingdom
- 01753744844
- info@email.advancevauxhall.co.uk
- www.advancevauxhall.co.uk
3.8
Great
288 reviews
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This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 1 month
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Reply from Advance Vauxhall
Dear Joshua
Thank you so much for your kind words! We're delighted to hear you had a very good experience with our service. If there's anything more we can do for you, don't hesitate to let us know — we're always here to help!
Take Care
The Customer Care Team
Ricky was super helpful and made the…
Ricky was super helpful and made the whole process seamless, quick and easy. I visited with my two teenage children and he was extremely warm and welcoming to us all. His funny/witty personality managed to have us all cracking jokes and sharing stories. Thank you so much for such a pleasant experience.
29 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Stacy
Thank you for such a lovely review! We’re so pleased to hear that Ricky made your experience seamless, quick, and enjoyable. It's great to know he created such a welcoming atmosphere for you and your children — his sense of humour is definitely one of a kind! We’ll be sure to pass along your kind words. Thanks again for choosing us, and we hope to see you again in the future!
Take Care
The Customer Care Team
Kind and helpful staff, quick process
Came to view the car on Sunday, had it back home by Monday evening with everything sorted. Super quick process made easier with the help of Daniel Palmer who was fantastic and extremely helpful!
27 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Tom
Thank you so much for your fantastic review! We’re delighted to hear that you had such a smooth and speedy experience — from viewing to driving your new car home in just a day! Daniel Palmer will be thrilled to know he made the process easy and enjoyable for you. If you ever need anything in the future, we’re always here to help.
Take Care
The Customer Care Team
The worst most appalling service I’ve…
The worst most appalling service I’ve ever received after having our Corsa for 6 months and being unable to repair it the management (Chris wood or Garth leaning they both blamed each other for this one) suggested I “go to a scrap yard and buy the part to fix the car myself” even though it’s under warranty I knew Vauxhall was bad but didn’t realise it was this bad
29 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Edward
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. We understand your frustration and regret that you feel let down by the service you received. Your comments regarding the communication and handling of your vehicle under warranty have been noted and shared with the management team for internal review.
Take Care
The Customer Care Team
Dan saves the day…
Hi I’ve just collected my new Vauxhaull Mokka my new motabillity car for the next three years. It was to replace my previous order of a new all Electric Fronterra as ths car could not be delivered until August no fault of Dan the salesman who dealt with me. He was so helpful spending time finding me a replacement in a very short time frame. And if it wasn’t for him I’d be without a car now as my replacement hire car agreement was about to come to its end of its 90 day hire contract. I will be recommending Dan and the Vauxhaull team to other people as the service was first class.
29 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Ian
Thank you for taking the time to leave such a thoughtful review. We're so pleased to hear you're happy with your new Vauxhall Mokka and that Dan was able to step in and find a great alternative so quickly. We understand how important it is to stay mobile, and it's fantastic that Dan could make that happen just in time. Your kind words mean a lot, and we’ll be sure to pass them on to Dan and the rest of the team. Thank you again for your recommendation — it truly means the world to us!
Take Care
The Customer Care Team.
Ricky was very good and helpful will…
Ricky was very good and helpful will come back in the future - Five Stars
29 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear John
Thank you so much for the wonderful review! We're thrilled to hear that Ricky was very good and helpful during your visit. We'll be sure to pass on your kind words to him. We look forward to welcoming you back in the future!
Take Care
The Customer Care Team
Reply from Advance Vauxhall
Dear Oghenemaga
Thanks so much for the great feedback! We're really glad to hear you had an amazing experience—Ricky will be thrilled to know he made a positive impact.
We truly appreciate your support and hope you enjoy your new vehicle!
Take Care
The Customer Care Team
Good experience buying from Romford branch
Bought a car from the Romford branch in April 2025.
Ricky Sunil was my sales contact and was very helpful answering all my questions and wasn't pushy at all.
Very happy with the service and experience.
Thank you!
22 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Jason
Thank you so much for your positive review! We’re thrilled to hear that Ricky Sunil provided helpful and non-pushy service during your visit to our Romford branch. It’s great to know you had a fantastic experience and are happy with your purchase.
We appreciate your feedback and look forward to helping you again in the future!
Take Care
The Customer Care Team
Just sold my Vauxhall Mokka 2022 to…
Just sold my Vauxhall Mokka 2022 to Vauxhall after changing my mind and wanting a bigger car. The salesman Kewin was top lad, communication was spot on and they gave me the best price for the car. They paid off my finance and settled everything for me.
Would highly recommend. 5*****
26 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Daniel
Thank you for your amazing 5-star review! We're so happy to hear that Kewin provided you with top-notch service and that everything went smoothly with your car sale. It’s great to know that you were happy with the price and that we could help settle your finance hassle-free.
Your recommendation means a lot to us, and we hope you enjoy your next car!
Take Care
The Customer Care Team
Ricky absolute legend from Vauxhall
Just came back from Vauxhall in Romford. Ricky was great to deal with, great humour, personable and very informative. Recommend him for sure at the outlet.
27 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Adrian
Thank you for your kind review! We're delighted to hear that Ricky made your visit to Vauxhall Romford such a positive experience. His great humour, personable approach, and product knowledge are exactly what we aim to deliver.
We’ll be sure to pass on your recommendation to him — it means a lot!
Take Care
The Customer Care Team
I booked an MOT and spoke to a person…
I booked an MOT and spoke to a person called Caitlin. She made the prices very easy to follow and was very polite. On the day of arrival, I was initially confused as to where I park, i asked a for a mechanic and rico helped me. He was very poltie to talk to answered every question I had about the car. Over my experience was very good. Thank you
15 March 2025
Unprompted review
Reply from Advance Vauxhall
Dear Awais
Thank you for taking the time to share your experience! We're so pleased to hear that Caitlin made the booking process clear and straightforward, and that Rico was helpful and polite when you arrived. It's great to know our team was able to support you throughout your MOT visit.
We appreciate your kind words and look forward to welcoming you again in the future!
Take Care
The Customer Care Team
Ricky Sunil was excellent
Ricky Sunil was excellent. Not pushy. Really straight forward and helpful. Just the kind of sales consultant i like to buy a car from. Really happy with my purchase.
25 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Richard
Thank you for the great review! We're so pleased to hear that Ricky Sunil provided the kind of experience you value — straightforward, helpful, and never pushy. It's fantastic to know you're happy with your purchase, and we'll be sure to pass your kind words on to Ricky.
Enjoy your new car, and we’re here if you need anything in the future!
Take Care
The Customer Care Team
Very efficient processing of purchase
Very efficient processing of purchase
26 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear B Jones
Thank you for your feedback! We're glad to hear you found the purchase process efficient. We appreciate your support and hope you’re enjoying your new vehicle!
Take Care
The Customer Care Team
Ricky Sunil excellent service
Ricky Sunil made my experience getting a car through motability so easy and enjoyed his service. He was very patience and understood my needs from the first phone call we made to the day we ordered the car. He also got good knowledge on motability and how the scheme works.
Would highly recommend you using Ricky Sunil when buying a car in Vauxhall.
Thank you Ricky... looking forward on collecting my car !
26 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Mohamed
Thank you for your wonderful review! We're so glad to hear that Ricky Sunil made your Motability journey smooth and stress-free. His patience, understanding, and in-depth knowledge of the scheme truly shine through, and we’re delighted he was able to support you every step of the way.
We’ll be sure to pass along your kind words to Ricky – they’ll mean a lot to him. We’re just as excited as you are for collection day and look forward to handing over the keys soon!
Take Care
The Customer Care Team
I recently contacted vauxhall slough…
I recently contacted vauxhall slough and spoke to Samantha Whitrod. She was very knowledgeable and helpful. The issue with my vauxhall corsa was resolved promptly. I will recommend Vauxhall Slough to all my friends and family. Great customer service
22 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Angela
Thank you for your kind words and for taking the time to leave a review! We’re so pleased to hear that Samantha Whitrod was able to assist you effectively and that your Vauxhall Corsa issue was resolved promptly. Providing great customer service is what we strive for, and your recommendation means a lot to us.
We truly appreciate your support and look forward to welcoming you again in the future!
Take Care
The Customer Care Team
My experience with Daniel Palmer was…
My experience with Daniel Palmer was great! He was really helpful and knowledgeable about the car I was interested in and turned the deal around in under 48 hours. Super happy with my new car.
25 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Shannon
Thank you for your great review! We're so pleased to hear Daniel Palmer provided such helpful and knowledgeable service, and that everything was sorted so quickly for you. It’s fantastic to know you're super happy with your new car — that’s exactly what we aim for!
Enjoy the drive, and we’re always here if you need anything in the future.
Take Care
The Customer Care Team
I bought a vauxhall crossland from the…
I bought a vauxhall crossland from the high wycombe branch this week and found the service I received from sam the salesman was fantastic he went the extra mile by getting a car over from a different depot. His not only fixed a couple of things on the car for me but even delivered it to my address and connected my phone to the car and went through how the the systems worked great service SAM
24 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Mark
Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience at our High Wycombe branch. Sam will be thrilled to know his extra effort made a real difference — from arranging the car transfer to delivering it personally and helping you get everything set up.
Your kind words mean a lot, and we hope you enjoy every mile in your new Vauxhall Crossland!
Take Care
The Customer Team
Daniel Palmer was amazing
Daniel Palmer was amazing, helped me find exactly the car I was looking for. Process from start to finish was seamless. Thank you! 5*
15 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Charlie
Thank you so much for your fantastic 5-star review! We're thrilled to hear Daniel Palmer helped you find the perfect car and made the entire process seamless from start to finish. We'll be sure to pass along your kind words to him – he'll really appreciate it!
Thanks again for choosing us, and we hope you enjoy your new car!
Take Care
The Customer Care Team
Ricky was very helpful and very friendly
Ricky was very friendly and made it all very clear
1 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Barry
Thanks so much for your review! We're really glad to hear that Ricky was friendly and made everything clear for you. We’ll be sure to pass on your kind words to him. Looking forward to welcoming you again soon!
Take Care
The Customer Care Team
The lady on the phone was incredible!
This service was incredible! Spoke to a lovely lady on the phone called Sam. She was polite, friendly and super efficient. All issues dealt with quickly, she was super helpful and answered all my queries! What a star! Will definitely be using your service again!
16 April 2025
Unprompted review
Reply from Advance Vauxhall
Dear Casey
Wow – thank you for the amazing review! We're so pleased to hear you had such a great experience with Sam. She truly is a star, and your kind words will mean the world to her. It’s great to know everything was handled smoothly and that you felt well looked after. We really appreciate your support and look forward to helping you again in the future!
Take Care
The Customer Care Team
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