Advance Financial - 3975 Hixson Pike Reviews 17

TrustScore 4.5 out of 5

4.5

3975 Hixson Pike, 37415-3553 Chattanooga, TN, US


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See what reviewers are saying

Rated 5 out of 5 stars

Michael is great at customer service. My loan came right through. Thanks. Shona Harris.

Rated 5 out of 5 stars

Advanced Financial folks are GREAT. Thanks to Mike and the gang!


Company details

  1. Money & Insurance

About Advance Financial - 3975 Hixson Pike

Written by the company

Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 90 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.

Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).


Contact info

  • 3975 Hixson Pike, 37415-3553, Chattanooga, TN, United States

  • 1-423-389-9087

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

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Rated 5 out of 5 stars

Very nice and patient with me

Very nice and patient with me, I do recommend here and fast approval

8 January 2021
Advance Financial - 3975 Hixson Pike logo

Reply from Advance Financial - 3975 Hixson Pike

Thank you so much for the review. We love helping our customers and appreciate the feedback.

Rated 5 out of 5 stars

Brittany was awesome!

1 January 2021
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Reply from Advance Financial - 3975 Hixson Pike

Thank you for the review, Ms. Morgan. We love hearing from our customers. So glad we were able to help.

Rated 5 out of 5 stars

Advance Financial @ 3975 Hixson Pike

Advance Financial @ 3975 Hixson Pike. They are they best 5 Stars in my book.

24 December 2020
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Reply from Advance Financial - 3975 Hixson Pike

Thank you so much for the review. We love hearing how we've been able to help our customers.

Rated 5 out of 5 stars

Great customer service at this location

The lady that helped me was from the Red Bank store, and she was amazing. I was in and out in less than 30 min with the money I needed. Very thankful for the help and for her being so kind. I had went the day before to the location on 153 and will never go back there, like ever. She let me know that she was leaving on time that day and would not be waiting for my loan app to come back.

9 November 2020
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Reply from Advance Financial - 3975 Hixson Pike

Ms. Beatty. We're so glad we could help you. So sorry for the experience you had at our Hixson store. We will definitely be checking into this. This is not how we treat our customers. Thank you so much for the feedback.

Rated 5 out of 5 stars

Nice service

Nice service, cool clerks that will help you when in need of cash 💸💸 💸 💸 💸 💸 💸 cash 💸💸..

29 February 2020
Unprompted review
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Reply from Advance Financial - 3975 Hixson Pike

Thanks for the review, Deontae. We love hearing from our customers.

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