Advance Financial - UT Online Reviews 273

So easy and when I called in, the person I spoke with was so nice and explained things to me and answered all of my questions.

Super quick and easy.

I found their site very difficult to navigate.

My account representative was very patient and helped me get my funds fast.

Wouldn’t let me. Get the money they had me sign for and wouldn’t assist me

They where there for me when I needed a loan it wasn't what I wanted but I guess it is better than nothing thank you

Took a while to receive funda

They were fast and very easy to work with.

This is some kind of scam. $450 @ 450% WTF is that all about. Your telling me I can't open an online bank without this BS loan?

Very responsive and an all out great experience.

Great customer service. Person on the phone was awesome.

Avoid Advance Financial at all costs if you are in an emergency. I specifically selected 'Instant Funding' for my loan, expecting the money to hit my debit card immediately. Instead of notifying me that the debit card transfer failed or giving me a prompt to cancel, their system automatically defaulted to a standard ACH checking deposit without my consent.
I called them literally one minute after the loan went through to fix their error, and they flat-out told me they 'couldn't do anything.' Now, my money is trapped in a 2-5 business day banking limbo while my account is sitting at -$400. Because they didn't have the decency to show a 'Transfer Failed' message, I'm now facing hundreds of dollars in overdraft fees and have no way to access the funds I'm paying interest on. Their 'Instant Cash' claim is a total lie designed to trap you. Use a physical storefront instead.

I made the application quick and simple truly appreciate that

$230, some odd dollars a month.for $750, you're out of your mind. And it automatically went into my account when I didn't withdraw anything because I didn't want to do it. GetYou're crap together

Polite people

Company is trash. I sent them all of my verification items and then they just closed my account with no explanation after saying i was filly verified. They are liars and their customer service is a joke and non existent. I would try somewhere else if I was you.

I am actually giving them five stars. Easy to work with. I am happy with them.

Erika was very helpful and we worked together to get my loan approval in a timely manner

Amanda, the customer service rep that helped me was thoughtful, efficient, and competent. We completed the application quickly and completely and I was approved within hours. Also, your process, your website, your forms, etc., were clean and easy to understand.