AFC Holidays Reviews 3,097

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, often highlighting specific individuals for their excellent support and knowledge in organizing memorable holidays. People frequently commend the well-planned itineraries, comfortable accommodations, and seamless execution of trips, making their travel experiences enjoyable and stress-free. The customer service is also highly regarded, with many appreciating the prompt responses and clear communication from the team. However, some customers reported issues with tour guides lacking knowledge or English proficiency, and occasional problems with Wi-Fi availability. A few individuals also mentioned that some itineraries felt too packed, leaving little time for relaxation, and there were isolated complaints about the quality of local transportation and restaurant choices on certain tours.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Holidays

People report positive experiences with holidays, often praising the well-planned itineraries, comfortable... See more

Service

Consumers find service to be positive, highlighting the excellent coordination, constant support, and... See more

Location

Reviewers mention positive feedback about location. Customers frequently praise the well-planned itineraries,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and patience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Kenya, our 5th trip with AFC Holidays booked always through Arnold Soans , who has always helped, recommended us throughout. Always available on call to answer any queries . Hassle free, w... See more

Company replied

Rated 5 out of 5 stars

Everything was greatly managed. It's always a great experience with Ms. Aswathi as she has always been very professional & courteous & puts extra effort to make all our travels memorable & Bali... See more

Company replied

Rated 5 out of 5 stars

We visited Hanoi in Vietnam on 5th June 2025. It was our 3rd trip with AFC Holidays. Mr. Arnold Soans , as usual helped us to select perfect holiday destination. He was always available over phone and... See more

Company replied

Rated 5 out of 5 stars

travelled to Bali with AFC holidays . Arnold was our tour coordinator. We really appreciate his efforts to organize our tour with all the queries answered.It was seamless relaxing and well planned. We... See more

Company replied


Company details

  1. Tour operator
  2. Airline ticket agency
  3. Cultural tours provider
  4. Sightseeing Tour Agency
  5. Travel deals
  6. Visa Agent

Written by the company

AFC Holidays gives you what you need to ensure a memorable holiday! We are all about fabulous deals, tailor made holidays and escorted tours so you don’t have to worry about anything when you are travelling. Not only do We ♥ Taking You Places, we also make sure you get the most of the place you go!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Just wanted to share about our recent…

Just wanted to share about our recent amazing family trip to Georgia and this was the second time we booked a trip through AFC Holidays after our Swiss - Paris Trip.

Many thanks to Mr. Haider for all the support in getting the whole trip organized in just 2 days before the departure date and also thanks to the back office team for providing excellent support, especially Ms. Iyah .

If you're thinking about a family trips, AFC Holidays is the way to go!

4 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Madhu,

Thank you for sharing your experience! We’re so glad to hear you had an amazing family trip to Georgia, and we appreciate your continued trust in AFC Holidays.

We glad to know that Haider and Iyah's assistance made your Pre Tour Experience even more wonderful .We truly appreciate your recommendation and look forward to assisting you with your future travels!

Best regards,
Team AFC Holidays

Rated 4 out of 5 stars

Magical Finland…

Finland experience was awesome and magical, Igloo experience was one for the book Thank you AFC for making this possible and special thanks for Ameya for making sure my documents are complete.

28 November 2024
Unprompted review
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Reply from AFC Holidays

Dear Olivia,

Thank you so much for your amazing review! We’re thrilled to hear that your Finland experience with AFC Holidays was wonderful and unforgettable.

It’s great to know that Ameya was able to assist you well to ensure everything went smoothly. We truly appreciate your kind words and are so happy to have been part of creating such a special memory.

We look forward to helping you plan your next adventure!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

Wonderful Baku experience with AFC

Recently I went for a trip to Baku & Gabala with AFC Holidays and it was amazing. This is our fifth trip with AFC Holidays and it's worth money and enjoyable. Special thanks to Mr. Arnold Soans who made this possible, and I am really happy with your guidance in each step. Thankyou AFC Holidays and Arnold

1 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Arjun,

Thank you for sharing your experience! We’re delighted to hear that your trip to Baku and Gabala was amazing . We’re glad that Arnold was able to assist you throughout the planning process and ensure a memorable experience.

We truly appreciate your continued trust in us and look forward to helping you with many more journeys in the future!

Best regards,
Team AFC Holidays

Rated 4 out of 5 stars

Bali trip

I recently returned from a trip to Bali, organized through AFC Holidays, and overall, it was a memorable experience, despite some challenges.

Booking and Customer Service:
I booked the trip through Inayat from AFC Holidays, who provided a clear overview of the itinerary and was readily available for any questions I had. However, after the booking, the customer service team was often busy and unable to respond to additional queries in a timely manner. Thankfully, Inayat was always available for clarification and assistance.

Day 1: Arrival in Bali
We arrived in Bali and were greeted warmly. The first day included a city tour of Denpasar, where we visited the Bajra Sandhi Monument.

Day 2: Tanjung Benoa Beach
This day was filled with exciting activities at Tanjung Benoa Beach. We enjoyed a banana boat ride as part of the tour package and opted for parasailing and a visit to Turtle Island at an additional cost. The highlight was sipping sweet tender coconuts on the beach. The weather was perfect, making it a fantastic day.

Day 3: Bidadari and Kintamani
Day 3 started with a visit to Bidadari, where we learned about traditional Batik fabric production. We then traveled to Kintamani for lunch with a stunning view of the volcano. The experience was incredible, but by the time we left, it had started to rain. On our way back, we spent nearly two hours at the Khrisna shop for local shopping, which was enjoyable.

Day 4: Quad Biking and Temple Visits
On Day 4, we opted for quad biking as an additional activity, which was exhilarating. Afterward, we visited the Ulun Danu Beratan Temple, a beautiful Hindu temple on the shores of Lake Bratan. Later, we went to Tanah Lot Temple, known for its stunning sunset views, but unfortunately, the cloudy skies prevented us from seeing the sunset.

Uluwatu Temple Incident
At Uluwatu Temple, we were warned about the aggressive monkeys that steal items like glasses and mobile phones. Unfortunately, we witnessed this firsthand when a monkey snatched a pair of sunglasses. A local managed to retrieve them by offering peanuts to the monkey, but then asked tourists for money in exchange for the returned item, which made it seem like the monkeys were being trained for this behavior.

Overall Experience
While the hotel breakfast was below expectations, Mr. Warta, our guide, was fantastic throughout the trip. His knowledge and friendliness greatly enhanced our experience, despite the challenges posed by weather and traffic.

In summary, the trip had its ups and downs, but the highlights made it worthwhile.

1 December 2024
Unprompted review
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Reply from AFC Holidays

Dear Sajith ,

Thank you for sharing your detailed feedback! We’re so glad to hear that, despite a few challenges, your trip to Bali was a memorable one. It’s wonderful to know that you enjoyed the exciting activities and beautiful sights, and that Inayat’s support made the booking process smoother.

We also appreciate your comments about the weather and the Uluwatu Temple incident, as we’ll take this into consideration for future travelers.

We’re pleased that Mr. Warta’s guidance and knowledge added to your experience, and we will work on improving areas like customer service response times and hotel breakfast quality. We truly value your feedback and are grateful for the opportunity to have been part of your Bali adventure. We look forward to planning your next trip!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

Wonderful experience at Bali

It has been a fantastic experience thanks to the professionalism of Inayatulah Rafeeque who gave me all the details of the tour with a lot of patience and kindness. It was the first time I booked and his help has been very precious. Then I need also to thank Heena Ansari who step by step, explained me all the procedure in order to compile the documents very easily. The tour has been very interesting, the activities very funny, rich culture, and wonderful landscape. I highly recommend this tour with the help of Inayatulah and Heena.

29 November 2024
Unprompted review
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Reply from AFC Holidays

Hi Francesca,

Thank you for sharing your wonderful experience! We’re so glad to hear that your Bali tour was fantastic and that Inayat and Heena were able to assist you with all the details.

It’s great to know that their patience and support made your first booking process smooth and enjoyable. We truly appreciate your recommendation and are happy you had a memorable trip. We look forward to assisting you with future travels!

Best regards,
Team AFC Holidays

Rated 4 out of 5 stars

Visited Georgia during national day…

Visited Georgia during national day package with AFC holidays group tour package and it was good except for the lunch as the restaurants were not fixed which caused delay during the trip but the local tour guide was good and cooperative.
AFC consultant Mr. Bibin assisted well before and during the trip. Overall it was a good experience with AFC Holidays.

1 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Irshad,

Thank you for sharing your experience with us! We’re glad to hear that you had an enjoyable time visiting Georgia and that Bibin was able to assist you throughout your trip.

We appreciate your feedback regarding the lunch arrangements, and we understand how important it is to have smooth and timely dining experiences. We will take this into account to improve the efficiency of our future tours.

It’s great to know that our local tour guide was helpful and cooperative, and we’re thrilled that overall, you had a good experience with AFC Holidays. We look forward to assisting you with your future travels!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

Professionalism and good support by AFC…

Professionalism and good support by AFC holidays.
Special thanks to Madam Aishwarya for her commitment, professionalism, excellent communication from the tour planning stage to the end level…. Thank you 😊

4 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Sekar,

Thank you for your feedback! We're delighted to hear that you had a positive experience with US. We truly appreciate your kind words about Aishwarya's professionalism and excellent communication throughout the entire process.

We're grateful for your support and look forward to assisting you with your future travels!

Best regards,
Team AFC Holidays

Rated 4 out of 5 stars

Great experience Georgia trip

Recently we had Georgia trip with AFC, it was amazing experience. Entire tour was properly managed. Good tour guide aswel. Right from the tour booking day, proper assistance and guidance was provided. Thanks Ms. Aswathi from AFC for your good assistance.

1 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Avishkar,

Thank you for sharing your positive experience with us! We’re so glad to hear that your trip to Georgia was amazing and that everything was well-managed. We truly appreciate your kind words about the tour guide and our Pre tour booking Experience speially with Aswathi's assistance.

we’re happy to know she was able to assist you effectively. We look forward to helping you plan more memorable trips in the future!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

Amazing company

Amazing company! Yana was our AFC consultant and she was with me every step of the way to make sure everything is as requested also the service was amazing from airport pickup to the tours to the amazing tour guide Gaya . The whole experience was incredible

30 November 2024
Unprompted review
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Reply from AFC Holidays

Hi Aya,

Thank you for sharing your wonderful experience! We're thrilled to hear that Yana provided excellent support throughout your trip and that everything met your expectations.

It’s great to know that the airport pickup, tours, and Gaya's guidance all contributed to making your experience incredible. We truly appreciate your feedback and look forward to helping you with your future travels!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

My recent kenyan experience was a jacpot…

My recent kenyan experience was wonderful. Hotel stay , food, and literary, including the Luck to see almost all the wildlife was remarkable
Took amazing pics!!!
The 4x4 driver David Jr was excellent

1 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Javid,

Thank you for sharing your amazing experience! We’re so glad to hear that your Kenyan adventure was a success, from the hotel stay and food to the incredible wildlife sightings.

It’s fantastic that you were able to capture such great photos!We truly appreciate your feedback and look forward to assisting you with your future travels!

Best regards,
Team AFC Holidays

Rated 4 out of 5 stars

The place itself and AFC is organized…

The place itself and AFC is organized so I like it,, for sure I would come back again in future Aswath & Inayat really supported members they make it easy for me

6 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Eslam ,

Thank you for your feedback! We're thrilled to hear that you liked the service and Experience with Us. It’s wonderful to know that our team members were able to provide the support you needed and make your experience easier.

We’d love to welcome you back for another amazing trip in the future!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

FINLAND a magical destination

Finland as a destination was both amazing and overwhelming. The tour was made even more wonderful and magical when I saw the Northern Lights (Aurora Borealis) the main goal and highlights of the tour.
This is also to acknowledge Ms. Ameya who made sure that we were all taken cared of throughout the trip. I appreaciated the tour and it was all worth it.
I would definitely recommend AFC Holidays to anyone because this was my 3rd time booked and for sure next time again.
Thank you AFC Holidays for the unforgettable experienced again 😊.

2 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Gilbert,

Thank you for sharing your magical experience! We’re thrilled to hear that Finland, especially the Northern Lights, left such a lasting impression on you. It’s great to know that Ameya ensured everything went smoothly throughout the trip.

We truly appreciate your continued trust in AFC Holidays and your kind recommendation. We look forward to assisting you with many more unforgettable adventures in the future!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

An Amazing Vietnam trip…

We had an amazing first international trip to Vietnam with AFC Holidays! Everything was perfectly organized, and our tour guide, Tony, was the highlight of the trip. His knowledge, humor, and dedication made the experience unforgettable.

The accommodations were comfortable, and the food arrangements were excellent, allowing us to enjoy authentic Vietnamese cuisine. The itinerary was well-planned, giving us a perfect balance of exploration and relaxation.

AFC Holidays exceeded our expectations and made the trip hassle-free and memorable. Highly recommend them, and a special thanks to Tony for making it extraordinary!

Also the Dubai office co ordination & follow up by Ms. Heena is very much appreciated and which helped us to make our trip hassle free..

1 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Karthik,

Thank you for sharing your amazing experience! We’re thrilled to hear that your first international trip to Vietnam was such a success. It’s wonderful to know that Tony’s knowledge and humor made the trip unforgettable, and we’re happy that you enjoyed the accommodations, food, and well-planned itinerary.

We also appreciate your kind words for Heena and her support in making your trip hassle-free. Thank you for recommending AFC Holidays, and we look forward to assisting you with future travels!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

Highly Recommended

Highly Recommended – An Amazing Vietnam Experience with AFC Holidays!

Our recent trip to Vietnam with AFC Holidays was absolutely fantastic! From start to finish, everything was meticulously planned, making it a truly hassle-free and memorable experience.

The highlight of the trip was undoubtedly our tour guide. His knowledge, professionalism, and warm personality added so much value to our journey. He went above and beyond to ensure we had the best experience, making every destination come alive with his insights and stories.

The accommodations were top-notch, offering comfort and a great ambiance. The food arrangements were equally impressive, giving us a chance to savor delicious local cuisine while accommodating our preferences.

AFC Holidays delivered on every promise and exceeded our expectations. I highly recommend them for anyone planning a stress-free and enriching travel experience. Thank you, AFC Holidays, for making our Vietnam trip unforgettable!

1 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Harini,

Thank you for your kind review! We’re so happy to hear that you had a fantastic trip to Vietnam . It’s great to know that the tour guide, accommodations, and food made your experience even better.

We really appreciate your recommendation and are glad we could make your trip unforgettable. We look forward to helping you with your future travels!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

Kenya trip

Enjoyed our trip and everything was handled very smoothly.
Mr. Christin Thomas was of great aid to us and guided us skillfully throughout.

2 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Narendran,

Thank you for your review! We’re glad to hear you enjoyed your trip and that everything went smoothly. It’s great to know that Christin was able to assist and guide you throughout.

We appreciate your feedback and look forward to helping you with your future travels!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

It would have not been possible for us…

It would have not been possible for us to learn about the rich heritage and dynamic culture of the places we went to on our own. Mr Jaba explained everything beautifully and we came to know about various interesting things as tourists. We will always remember the great time we had on this vacation. Thank you Jaba and to our driver for making this trip a memorable one. Thanks also to Ms. Heena Ansari for being one of the best service advisor and to Mr. Chrstin Thomas for being so patient with me in helping me with all the bookings processed. I appreciate your reminders and updates by giving me a phone call and whatsapp message.

30 November 2024
Unprompted review
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Reply from AFC Holidays

Hi Angeline,

Thank you for sharing your experience! We’re so glad to hear that Jaba, your driver, and the rest of the team made your trip memorable.

We also appreciate your kind words for Heena and Christin for their support throughout the booking process.

We’re happy we could help make your vacation unforgettable, and we look forward to assisting you with future travels!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

My Awesome trip to Georgia

I had an awesome trip to Georgia with AFC holidays, would like to start with the amazing Ms. Allhianna my trip consultant she was more than great helping with internation ,documents trip itinerary. Thank you Yana for all the support.
Trip was memorable started with the breathtaking Gudauri enjoyed snow and white mountains. The hotel was good as well. Some tours changed due to road closure or snow they replaced it by other places.
Then moved to Tbilisi the old town with all historical churches and places
I enjoyed my trip the maximum the guide Mr Uddo was such a gem of a guide offered big support and much information in each place.
I recommend AFC as travel partner for your holidays. Thank you to Ms.Heena as well in document part.
Thank you AFC for nice trip arrangement.

1 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Rasha,

Thank you for your wonderful feedback! We’re so happy to hear you had an awesome trip to Georgia with AFC Holidays. It’s great to know that Yana, Mr. Uddo, and Heena all provided excellent support and made your trip memorable.

We appreciate your recommendation and are glad you enjoyed the breathtaking sights and experiences. We look forward to helping you with your future travels!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

Beautiful Georgia with AFC Holidays!

I would like to express my gratitude to AFC Holidays for providing the best and most affordable tour package for our trip to Georgia.
It was our first trip outside of the UAE, and it turned out to be an unforgettable experience. None of this would have been possible without the continuous support of Ms. Aswathy, who assisted us every step of the way, from booking to our return. She was incredibly kind and patient in explaining the entire process. I will definitely reach out to Aswathy for all my future travels.

Aswathy, you truly deserve a raise!

1 December 2024
Unprompted review
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Reply from AFC Holidays

Hi Mohith,

Thank you for sharing your experience! We’re thrilled to hear that your first trip outside the UAE was unforgettable and that Aswathi provided such excellent support throughout.

We truly appreciate your kind words and are happy to know that she made the entire process smooth and enjoyable. We look forward to assisting you with all your future travels!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

We enjoyed our experience with AFC…

We enjoyed our experience with AFC Holidays who helped arranged our Kenya Trip. Mr. Arnold helped us in suggesting the destination which suited our preference. He was extremely proactive in everything. We made some new friends and long lasting memories. We wish to travel more with AFC holidays in future as well. Thank you for this wonderful trip!

30 November 2024
Unprompted review
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Reply from AFC Holidays

Hi Sumera,

Thank you for sharing your experience! We’re delighted to hear that your Kenya trip was a memorable one and that Arnold was able to assist you in choosing the perfect destination.

We’re so glad you made new friends and lasting memories during your trip. We look forward to helping you with more amazing journeys in the future!

Best regards,
Team AFC Holidays

Rated 5 out of 5 stars

Thanks for everything

Thanks for everything. Afc holiday is best and team including preema.this is my 4th time with afc holiday. Tour to Finland 🇫🇮 was memorable moments with your efforts and follow up it has been possible. Thank you very much again afc holiday

29 November 2024
Unprompted review
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Reply from AFC Holidays

Hi Rabi,

Thank you so much for your continued trust and kind words! We are thrilled to hear that your trip to Finland was such a memorable experience, and we’re grateful for your loyalty as this was your 4th time traveling with AFC Holidays.

We truly appreciate your special mention of Preema and are happy to know that our efforts and follow-up helped make your journey unforgettable.

Thank you again for choosing AFC Holidays. We look forward to assisting you with many more amazing trips in the future!

Best regards,
Team AFC Holidays

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