Exceptional service
Ordinarily, I don't leave reviews or recommendations in case someone has a different experience than myself.
On this occasion, however, I feel compelled to highly recommend this outlet.
In brief, like most people, I would ordinarily have gone to a high street department store. I have walked past this shop on many occasions. So when my fridge/freezer suddenly packed up, I thought I would give it a try.
To my great surprise, the prices, compared to the high street retailers, were comparable. Affordable & Stylish is apparently a family run business, and in my opinion, these businesses need to survive.
I spoke to a lady called Sue. She was excellent, giving me unbiased recommendations for what I needed. There was no hard sell or pressure of any sort. I went ahead with my purchase and was given a fast delivery date.
The two delivery men (sadly, I didn't get their names) kept me informed by phone calls, not text, as to when they expected to arrive.
They arrived on time and were very polite and friendly. They unpacked the fridge freezer in the back of their van, as it started to rain, and within literally a minute, it was sitting proudly in my kitchen. They then took away my old fridge/freezer, taking great care, even though it was broken and going to be scrapped.
Overall, it was a very pleasing shopping experience. I would HIGHLY recommend this shop. If nothing else, try them before buying from elsewhere. Let's all help these family-friendly businesses.
Whenever I need anything electrical, this will be the first place I go.
1 July 2024
Unprompted review