I’m a returning customer and i literally love this store. So happy they have a mobile app as well. I’ve only bought fragrance oils and some butters (so far!!!!) but their range of goods is probably tr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery was quick. Everything is always meticulously packed. The fragrance oils usually have a nice, thick consistency, some are thinner, but overall very nice. The oils very closely resemble the ori... See more
Company replied
Great products with the best smells. Nevertheless, I walked into the mall yesterday and as I passed through the cologne section. The assistant asked me if I needed any help with any cologne and I told... See more
Company replied
Package came earlier than expected. It was wrapped with care. The lids were on tight but it wasn't to the point where I couldn't get them off. That gave me reassurance that the company was paying atte... See more
Company replied
Company details
Information provided by various external sources
Africa Imports is the largest wholesale supplier of Afrocentric and etnic products in the US. This site has the biggest selection anywhere of African clothing, Black soaps, artwork, and black skincare products.
Contact info
240 S Main St Unit A, 07606, South Hackensack, United States
- 201-457-1995
- contact@africaimports.com
- www.africaimports.com
4.6
Excellent
318 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Africa Imports
Thank you so much for your review! We appreciate you!
Everything was great
Everything was great. On time but not always good. Some damage to product, but that's USPS RESPONSIBILITY! Thanks for being there!
8 October 2025
Reply from Africa Imports
We appreciate your review and your business! We're sorry to hear about the damages. If you can reach out to contact@africaimports.com and let us know what was damaged, we'd be happy to see how we can help. Thank you!
Package came earlier than expected
Package came earlier than expected. It was wrapped with care. The lids were on tight but it wasn't to the point where I couldn't get them off. That gave me reassurance that the company was paying attention so there's no spills. Also I received 3 small sample fragrances as a gift.
14 October 2025
Reply from Africa Imports
Thank you so much for this review! We are so glad to hear you are happy with everything. We appreciate you!
Reply from Africa Imports
We appreciate your review and your business! Thank you!
Everything I order is always a delight…
Everything I order is always a delight . Thank you so much .
8 October 2025
Reply from Africa Imports
Thank you so much for your review! We appreciate you!
The best in the business
My experience is always great with Africa Imports. I’ve been dealing with this company for several years. Customer service is amazing. Speed and quality is top-notch.
7 October 2025
Reply from Africa Imports
Thank you so much for this review! We are so glad to hear you are happy with everything including our customer service. We appreciate you!
The product great fast delivery met my…
The product great fast delivery met my expectations and more
14 October 2025
Reply from Africa Imports
Thank you so much for your review! We appreciate you!
Great company got my first order within 4 days …
Great company got my first order within 4 days ordered on the 14th and received my order on the 18th. Everything smelled so good made my second order on the 19th and it will be delivered on the 23rd of this week. Definitely will continue to order from here
14 October 2025
Reply from Africa Imports
Thank you so much for this review! We are so glad to hear you are happy with everything. We appreciate you!
Amazing products
Amazing products, transparent and fast delivery. Will be ordering again
7 October 2025
Reply from Africa Imports
Thank you so much for your review! We appreciate you!
I have been pleased with the oils that…
I have been pleased with the oils that I received thus far. I am in the process of converting the oils into perfume with the tutorial provided. Trying to create my own scent for my business. The others will be changed into perfume versus oils for some of my potential customers.
14 October 2025
Reply from Africa Imports
We appreciate your review and your business! Thank you!
Reply from Africa Imports
Thank you so much for your review! We appreciate you!
OUTSTANDING SERVICE
OUTSTANDING SERVICE
TOP TIER PRODUCTS
PACKAGE IS ALWAYS PERFECT
OILS SMELL EXTRAORDINARY
CUSTOMER SERVICE AMAZING
ALWAYS GREAT FREE GIFTS
12 October 2025
Reply from Africa Imports
Thank you so much for this review! We are so glad to hear you are happy with everything including our customer service. We appreciate you!
Great products delivers in a very short…
Great products delivers in a very short period of time
14 October 2025
Reply from Africa Imports
Thank you so much for your review! We appreciate you!
Reply from Africa Imports
We appreciate your review and your business! Thank you!
Not so Great
One of the oils I ordered gave my sister a really bad allergic reaction she almost had an asthma attack I emailed customer service and did not receive a response that was suitable as a customer. This is my second order with this company and neither experience has been satisfactory. I like some of their products and want to continue doing business however if I don’t feel valued I may have to look elsewhere.
6 October 2025
Reply from Africa Imports
I'm sorry to hear about the allergic reaction. If you'd like to share both of your experiences with management, please email contact@africaimports.com and we can see what we can do for you. We like to keep our customers happy so we'd like the opportunity to make this right. Thank you,
I enjoy African Imports.
6 October 2025
Reply from Africa Imports
Thank you so much for your review! We appreciate you!
Reply from Africa Imports
We appreciate your review and your business! Thank you!
Great stuff!
13 October 2025
Reply from Africa Imports
We appreciate your review and your business! Thank you!
Consistency
Consistency! With great oils . Only a very very slight few with a faint smell . Everything else great , great costumer service ! And Consistency , I cannot say that enough! I will always do business with African Imports by Grace !
6 October 2025
Reply from Africa Imports
Thank you so much for your review! We appreciate you!
Reply from Africa Imports
We appreciate your review and your business! Thank you!
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