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Afro International Reviews 8,857

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TrustScore 4.5 out of 5

4.7

Money transfer service
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Review summary

Created with AI, based on recent reviews

Looking at 1,101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease and speed of transactions, and the reliability of payments. Many appreciate the professional and helpful staff, noting their efficiency in handling inquiries and resolving issues promptly. The user experience is frequently described as seamless and straightforward, making money transfers convenient and stress-free. However, some customers expressed dissatisfaction with certain aspects of the service. A few people reported issues with delays in payments or reaching monthly transfer limits. Additionally, some reviewers found the requests for extensive personal documentation, such as bank statements and payslips, to be intrusive and excessive, leading to feelings of disrespect and a lack of clarity regarding compliance checks.

What people talk about most

Service

Clients share positive opinions on service. Many reviewers praise the fast, reliable, and efficient service,... See more

Payment

Users describe positive interactions with payment, highlighting the ease and speed of transactions. Many... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness, respect, and... See more

User experience

Consumers generally find the user experience to be positive, highlighting its ease of use, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being very helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Afro Iternational is one of the most trusted and fast money transfer company. They are so professional. One day, I mistakently transferred money from my mobile unintentionally and as soon as I got t... See more

Rated 5 out of 5 stars

It’s has been absolutely amazing using Afro International. Very reliable, secure and trustworthy. A very big thanks to all Afro International staff especially my hard working Mr. Turay who is always... See more

Rated 5 out of 5 stars

This company is of great help to me and my family. It pleases us well in our transactions especially when at emergency cases like medicals. We are really grateful for the good customer services receiv... See more

Company details

  1. #22 of 46 best companies in Money transfer service

Written by the company

Sending money Online has never been Easier! Afro International is one of the leading companies that specialize in remittances to Sierra Leone. We are also expanding our payment network to cover many more countries very shortly. With over 20 years of experience, we pride ourselves with our strong reputation and commitment to providing great customer service. In the UK we are registered with HM Customs and Excise under MLR No. 12147151 We are registered with Financial Conduct Authority (FCA/FSA) Registration No. 567426 as an Authorized Payment Institution (API). In the United States we are licensed in 4 states, Maryland, Virginia, Washington DC and Georgia. Our payout affiliates are present in each major town/village in Sierra Leone (such as Bo, Kono, Kenema, Makeni, Moyamba, Kabala and the capital, Freetown) and has over 260+ payout locations countrywide. Please check the 'Our Agents' page for a complete list. Please do not hesitate to contact us. We are always happy to help.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 1 out of 5 stars

They wanted to know where capital for…

They wanted to know where capital for transfer came from but instead of asking for that, they kept asking for bank statements, P60, payslips, copy of passport which are all intrusive documents and could be used to steal someone's identity. iT SHOULD BE SIMPLE. Please show us evidence of where you got the money from? A simple phone call could do that but the constant demand for more and more documents does not bode well. In the end I had to cancel and use another service provider.

11 April 2026

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