Shipments sit for days at origin shipping site. None to sketchy tracking info. Multiple scans at who knows where or what facilities. Says USPS has package, but USPS posts the same tracking info as th... See more
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They literally committed fraud and a scam. They provided me with a trial service, and once I was happy with the trial, I went into the paid subscription. However, in the past, I did not receive the sa... See more
Spoke to Kumar who was really helpful on a call. Had some issues before with support not being able to figure out my issue. It was ultimately my fault as I'd accidentally created 2 accounts but he fi... See more
My parcel was given a notice of deliver 4 days later than the actual said delivery date. The parcel was not in my mailbox. So what's the point of using a sevice that doesn't notify immediately? 50 buc... See more
Company details
Written by the company
AfterShip is a shipment tracking application and API for eCommerce retailers and buyers. Enter tracking numbers to view the shipment status. Get started for free!
Contact info
Singapore
- www.aftership.com
2.1
Poor
674 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The customer support definitely did it…
The customer support definitely did it for me with this app. Not many Shopify apps these days onboard with a rep, especially face to face on a google call. Which is amazing, great interface and experience.
8 March 2023
Unprompted review
Harsh really helped us to figure out our problem
Harsh really helped us, we are very thankful for his help. :)
8 March 2023
Unprompted review
Good Support Service
8 March 2023
Unprompted review
good service
8 March 2023
Unprompted review
The service is very good
The service is very good. ready to solve your problems. Thanks for your help !
8 March 2023
Unprompted review
I would definitely recommend to anyone
I would definitely recommend to anyone! Best tracking app Ever.
The ability to make a custom tracking page for your store makes your store look really branded
7 March 2023
Unprompted review
Debashish helped me fix this issue he…
Debashish helped me fix this issue he took me over the call and helped me out.
The Support representative was really helpful and understood my concern. He took care of all my issues and addressed them patiently.
7 March 2023
Unprompted review
I had a great customer service…
I had a great customer service experience with Rep. Jai. I asked a lot of questions and he was very helpful with providing me with the answers. He was friendly and professional.
7 March 2023
Unprompted review
Debashish Banerjee was able to walk me…
Debashish Banerjee was able to walk me through the process of how to import a .CSV file. His instructions were clear and thorough. He hade sure that I understood the process completely before leaving.
7 March 2023
Unprompted review
great thanks
7 March 2023
Unprompted review
Great support.
7 March 2023
Unprompted review
Fast and quick customer support team
Fast and quick customer support team. The app does everything I need for my store. Would highly recommend it.
7 March 2023
Unprompted review
Ankush Moazzam was very helpful with…
Ankush Moazzam was very helpful with all my needs for my store. He was able to fix the problems I had as well as help understand AfterShip Shipping. I would trust him with helping set up your AfterShip app.
6 March 2023
Unprompted review
helpful and polite
6 March 2023
Unprompted review
customer service is the best
6 March 2023
Unprompted review
Animesh was super quick and helpful…
Animesh was super quick and helpful with my enquiry. I find that the support at Aftership is always reliable.
6 March 2023
Unprompted review
Pratibha was amazing
Pratibha was amazing! She answed all my questions, just a great support person!
Thank you.
5 March 2023
Unprompted review
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