Agando Shop Reviews 

I am very proud of the purchase. They have solved all the doubts, the perfect treatment and the shipment very well prepared. It is also very difficult to send to my area of ​​residence due to different customs procedures and they have done everything great! I will buy again!

Super service
They keep you updated on your order.
Ill buy from Them again

all is good for example the no name graphics card rx 6700xt is a saphirre nitro+ 6700xt

waited 20 days for an update for my pc and still nothing.

very good price, fairly fast shipment, quality assembly and responsive customer service

Verry nice service, verry happuy with my PC.

Hey o/

I'm a french buyer and my experience with agando was perfect.

-The computer work perfectly
-Perfect cable management
-perfect delivery
-tracking information perfect

you can order with your eyes closed

Bye

Hi, I had an excellent experience with Agando shop. I bought a PC for my work (video + 3d design) there because the price for the configuration was fair and even less than in other places. The purchase process was amazing, I received notification for every step: ordering, assembling, delivery. Also, communication was pretty fast even via chat on their website. Assembly quality is top! I'm pretty happy with the PC. Thanks for your service! The next purchase will do there again.

Absolutely wonder service. What they had in stock reflected what they had for sale. Very quick turnaround time from ordering online to receiving in person. They also send updates along the way when my computer was being built, tested, then shipped. Very friendly customer service too. I will be using Agando again for sure.

I decided to buy a computer from AGANDO shop since they had good prices. I ordered my computer on 25th of December 2020, I received it on 20th of January since they don't send computers outside of Germany. I ordered mine through Mailboxde service. No complaints there, I know what the situation with computer is.

I received my computer, it was packed really well. Cable work done professionally. Everything looked good. I tried to view YouTube videos in 4k, tried some games... and after just about 30 minutes of use, the computer showed Black screen. When I restarted, the GPU drivers were gone. Green artifacts on screen. I tried to install "every" driver there is, reinstalled GPU, checked every connector, reinstalled Windows, read a ton of message boards etc. Nothing worked. When I installed NVIDIA drivers for GPU (RTX 3060ti ), the computer just stopped working. Then I went to my brother and tried his graphic card. It worked without any problems, so I knew I received a faulty GPU.

Let me just say that I sold my old computer when I received a message from them which notified me the computer is being sent. Not the smartest move I've done, but I really did not expect this since it is stated on their web page that they test their computers. btw., BIOS temp was 70C.

I wrote to their help desk, explained what the problem was and received a reply the next day. It was a message from mr. XY.
He said that they would send me a new GPU and I should send this one back if that is alright. I asked if they can send me the GPU directly to my country, so I wouldn't have to wait an additional 7 days and I would pay the whole postage cost. I got the second reply the next day. He said that this is not possible. I then asked if they could just send it to Mailbox address ASAP, since I need my computer for work too. That was the last I heard from him\them. 3 days later I asked about the status. No reply. Then another 3 e-mails in next 7 days. Nothing. I thought maybe there is something wrong with their help desk and that they do not receive my messages. I asked a question from another e-mail address about some other computer. I received an answer in 2 minutes. Furthermore, I asked a second question. They answered in 5 minutes. Then my alarms turned on. I tried to call them, I couldn't reach them... I have sent another email and notice my messages were BLOCKED. If you don't believe me I can provide screenshots. This was just unbelievable.

So I was desperate and I knew I have the right to return this product in 14 days, and they would have to refund my money since we are in EU and buyers are protected by law. I really did not want to go through warranty for my GPU in a company which doesn't even answer my emails.

So I wrote an email from another address (since they blocked my previous email address) to notify them that I will send the computer back and I would like a refund. I received an answer, not from mr. XY, but from mrs. XX. She told me to send it to the provided address and that I should fill out the provided form and send it back. At least I got an answer.
I went straight to the post office and sent this computer back. Then I also received a message from mr.XY (first one after he stopped replying). He said that what I was saying was completely wrong and that I did not answer If I would like to receive a new GPU!?!? I really did not know if he was serious or not. I wrote at least 6 e-mails about this issue on every address I found.

I received my money 5 days after they received the computer. No notice, money just appeared on my Paypal account.

So be VERY CAREFUL if you order from AGANDO SHOP. It is probably a great store if you're lucky enough and receive a working computer. I wasn't. And you can see in other reviews that some people had almost the same problems with them. You can just hope that everything will work. But I think that you see how good the company is when something goes wrong and how they solve problems when they appear. This was the worst experience in buying computers and computer parts in 20+ years.
I then ordered parts from MF and assembled a computer myself.

Mrs. XX was nice enough to answer and I received my money back without any complications. I "only" lost more than a month, 50€ of postage cost (mailboxde), a lot of time trying to solve this problem on my own and A LOT of nerves. I just can't recommend this company to anyone!

Basically best internet store for desktop computer built.
Searched a best for the buck deals for desktop PC and Agando shop is with best prices i found. No one had this prices for hardware you get. Had to wait almost 2 months to get my PC but they warned me for delay and always was contacted me if something happened. Corona did the waiting but Agando at the end even gave me replacement (it was power supply) that was even better. I ordered be Quiet! 750 W Platinum they gave me Enermax Platimax 1000 W Platinum. Like their attitude for clients. Really cool store!

Im very very very satisfied with the product recieved, the wait time was a bit long but nothing you cant wait out if you are patient their service support is very very friendly and responds relativly quickly

10/10 for the product
10/10 for the customer support
8/10 for the shipping but due to corona very understandable

Ordered a computer mid-December '20 and received it in the second half of January. There were a few problems with the payment option but that's more of the bank issue rather than Agando's. After it went into assembly line, it took around four weeks for me to receive the system (as described on the website is expected with the new RTX30 series cards).

The system was very well protected during delivery in double packaging with lots of foam and even within the system case, the card was additionally protected with another small foam bag (which could be very easily removed).

There was a slight issue with turning on the computer but that's on my side since I initially plugged in the DP cable into the CPU instead of the graphics card. The system has been working excellently, with nary a sound from the card. I am very satisfied and when/if I want to buy another system or recommend to a friend, I would definitely go to Agando.

I bought a computer at the end of 2020. It took 4 weeks to get it. When I got the computer, I couldnt get an image on the screen. I have been back and forth with Agando for 3 weeks now, they have asked me to do multiple tests on the computer, strip it, take it apart, put it back together. But it is still not resolved. They take multiple days to respond to an email, and when calling their helpline, it takes over an hour each time to speak to someone. It's been a horrible experience and huge waste of time and money. Their customer service is terrible. I got a broken computer that doesnt work worth 1200 euro.

Very good shop, they inform you about every detail.

I ordered a Pc in December 2020 and until now I don't know where my Pc is. I wrote several Mails and never got a proper response and now I can't even write a Mail or call themanymore. which isn't that good.
Maybe this only happened to me but i wouldn't risk it, maybe the prices are good but it's not worth waiting more than a Month or even longer.

I ordered a PC in December 2020. Even though it was just before christmas, during lockdown and RTX30series GPUs are hard to get, the build was finished on time.
I only had to wait a week longer for DHL to deliver it.

The cable management is good. It was simple to choose the components on their website and I got updates about my order and build status.
I got my PC with a deal and because many components are hard to get and overpriced I even saved money getting this pre-build.