Age UK Reviews 

I started volunteering for these and soon they were demanding I worked full time permanently for free, when it came to me applying for my paid NHS job at the local hospital they refused to give a reference to try keep me working slave labour at AGE UK. My work was great but they just wanted to stop me from leaving them and they sabotaged my NHS job which is highly unfair of them. What a horrible company. Everyone has working rights and AGE ignore health and safety, don't do staff inductions or manual handling.. A total unethical place to work or visit he company are selfish

I was donating a lot of clothing and articles to my local charity shop age.uk but the rudeness I got back from particular staff was unbelievable when buying certain articles and returning an item which did not work properly and was quite dangerous with no apology when leaving the shop being told not to come back. Very sad indeed

Apon reading all these 100% negative reviews has made my mind up NOT to either volunteer or use any of there services especially being 70 years old.
I've currently volunteer for a befriending charity and the British Red Cross & was looking to do more.
Which thanks to all these negative experiences both in volunteering and the services they provide now won't happen which is Age UK loss.
Ps if any management reading this post?
Perhaps you may want to review the your services you are supposed to offer?

The volunteers always had transport issues so where unable to do half of what was needed. I thought being disabled was hard but working around if their staff would turn up was too much. So I gave them up. Work on reliability.

I can’t speak to their services, but I’ve been trying to volunteer with Age UK since August 2021 and it’s been so poorly organized that I’ve still not been assigned, despite numerous chases and despite jumping through their hoops (sometimes two or three times because of internal confusion and mismanagement). I don’t want to deter any volunteers, but based on my own experience, you’re likely more helpful volunteering somewhere else rather than hanging out in limbo for a year+ with Age UK.

Do not enter into agreements with these charlatans praying on vulnerable people. To change the bath in my parents house to a shower tray minimum charge is £6,000. To be clear every other aspect of the bathroom is perfectly decorated, tiled etc. So its taking the bath out, replacing with a shower tray/waste and then tile down to the floor (we have those tiles already). We are keeping the existing shower as it is beautiful, powerful and taps are already on the wall. £6,000 MINIMUM. its so disgusting that they cant operate in this way especially as so many people will fall for the brand name and/or don't have anyone else to project manage this for them. How is this allowed to happen???

This charity wastes an abundant amount of paper to fuel its pernicious and vindictive advertising campaign which encourages young men to gamble away their earnings in a cost-of-living crisis. You will find my letter, along with the junk mail you decided to send to my address, enclosed in the envelope returned to yourselves.

For public consumption, please also find my letter below:

Dear ageUK Lottery,

I find myself receiving yet another article of promotional junk mail from yourselves, wherein you attempt to sell me gambling services. As previously stated, I do not wish to receive this.
Therefore, please find the junk mail attached. Any further unwanted correspondence shall be given the same treatment, wherein you will then foot the bill (twice) for postage costs.

I do not feel it appropriate that you continue to bombard me, an 18 year old male, with your gambling advertisements. As you very well know, my demographic is very susceptible to predatory betting & gambling companies taking advantage of them for monetary gain.
Encouraging vulnerable people to gamble away their money in the midst of a cost-of-living crisis is absolutely horrific, and shows that you have absolutely no regard for the people you target.

May I remind you that, in 2021, the Amazon rainforest saw the worst deforestation levels in 15 years. This is due in large part to greedy companies cutting down the trees for paper. With the catastrophic destruction such practices are causing, it is frankly insulting that this paper is then wasted on malicious, targeted spam tirades – instead, you should be doing your part to reduce your reliance on paper, thereby protecting the planet we all live on.

I shall close in saying that, if any further junk mail reaches my door, I will be forced to take action.
You had no permission to send your spam to my address; therefore, I know I would have good legal footing should I choose to pursue my case in court.

Many Thanks,
Will Hoskings

Scam charity. Downstairs neighbor was getting home visits by them so thought he was in good hands and left them to it. Going into the property because he needed help bringing in some parcels. He had been allowed to live in own urine and feces for weeks. All his food was rotten and he was living like a hermit. Any charity that had access to him and allowed him to live like this isn't a charity or any of it workers or valenteers have any humanity. Needless to say now I know the old boys circumstances he's not going to live like that any longer. SHAME ON YOU AGE CONCERN.

Another great sequence dance on the weekly Thursday afternoon, hosted by DJ Fred. Can't wait for forth coming Friday 17th Feb hosted by DJ Barry Yvonne. What more could a person want Music, Dance,
Socialising & Tea & Biscuits 🕺💃😆🍮🍪

A charity it might be, but this is a less than charitable organisation. One understands the need to remain in business, but the prices that are charged are high. Infrastructure is poor and amateurish.

This national charity, like so many, is set up to maximise income. It exists to exist. The organisational and financial structure is designed to extract money in any way they can. There is a skeleton 'service' provided which only exists to justify their existence. It's not true charity as a normal person understands the term.

I was a Volunteer for Age UK for a short period of 3 months .I thought I was giving up 25 hours a week of my precious time each week for a good cause
I have worked for two charities prior to this one for the past few years .The Manageress of Age UK,was nothing but a bully.
Her behaviour and tone of voice towards myself was shocking many times.If she was stressed ,she would vent her anger at me.
I was forced to leave ,due to her behaviour.I have left and are going back to Cancer Research UK ,where I'd previously volunteered.
I loved my role at Age UK and I am very sad that I had no choice to leave.

So shocked by the lack of service, incomprehensibly bad service , biased , whitewash and gaslighting patients. Doctor referred me for support and the service was useless, bossy , unavailable and then shut down the complaint by discharging me. they then made up a lot of nonsense to say how good they had performed ! I have never experienced people who are so bad at listening, so biased and created more stress and actual panic, with there non service. How dare they pay staff to bully people, And actually gaslight clients. id like to know f any pf the workers are even trained as they come across so ridiculously unprofessional . I see this service is in general massively failing vulnerable people.Shameful.

My Mum used to have a phone call from the befriending service which she looked forward too. She was so lonely that she talked about wanting to give up so they withdrew the phone service from her. They rang me to tell me so I had the tough job of explaining it to her. This made her more lonely and depressed...she gave up eating and passed away 6 weeks later. I will never forgive such companies that are meant to help the elderly that severely let her down. Disgusting.

Ordered a personal alarm advertised as next day delivery. 5 days have now passed, no alarm. Called help centre, and was blatantly lied to. Not at all happy, and making me doubt they will perform when the alarm is in use. Concerned.

Age UK, have been amazing. Transport from hospital, very kind & caring; settled me back home. Then they came back once per week to help me. 5 stars isn’t enough for these people. Aylesbury area.

They don't answer their phone, and will be a miracle if they phone me back lol UPDATE because of review got back to me quick, thank you

After 1 hour unable to get quote as they do not know that a Fiat 500e Prima exists.
AND
Unable to complain as I do not have a registration number.

Not fit for purpose

The worst of the worst charity I have ever deal with at Kiln Farm, Milton Keynes.
The management are awful for the following reasons:
- Poor customer and very rude
- Terrible communication skills. They don’t listen to you and just cut you off to heard them.
- They don’t keep track of money in and out
- Managers should be more knowledgeable of how to run the charity. They clearly need to go back to college.

Had a credit note for a certain amount and and they were not able to calculate right due to not enough records on their side.

I need to speak with someone about this. I have evidences to prove they made a mistake.

I am caring for my mother who is reaching the end of her life. There have been 2 occasions recently when we have needed something urgently for her. On both occasions I ordered from Age UK and paid extra for next day delivery. Despite paying for this neither order arrived the next day. Although they did eventually arrive I didn’t get what I paid for. I would normally take this up with the company but right now I don’t have the time or the energy.