I would urge anyone using Airbnb to understand the risks of its damage claims process before booking. I reported multiple cleanliness, maintenance and safety issues through the Airbnb app dur... See more
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I am a host. It's over 2 months that they hold the payments of 3 bookings. The assistance is inefficient, inadequate, frustrating: they ask for a document that I sent them several times, and every tim... See more
Guys please be careful, I have booked a room for 2 people and we had a problem so was obliged to cancel only few hours about the reservation. Talked to guest experience and they didnt solve it everyti... See more
worst experience ever. 600 eu for a shared room and when I want to cancel before 10days of Check in, they want to refund me 36 not recomended at all please do not waste your time and money the guest... See more
1.2
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1k reviews
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Great concept topped with an overwhelming personalized costumer service, trustworthy
I started using Airbnb a few months ago and I was the sceptical type on how was this experience going to be. So far Airbnb has delivered a mind blowing service that includes phone and bank account verification plus an included theft insurance warranty. To date most guest were flawless, nice and polite and they behaved according to the house rules, with excess sometimes, I would recommend it 100%!!
20 March 2013
Unprompted review
Very good design
The mobile platform need to be updated with calendar and prices of each day.
The web page is awesome
19 March 2013
Unprompted review
A platform very easy to use and friendly.
The best way to rent a room or an apartment or a sofa or a treehouse......
23 January 2013
Unprompted review
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