AirBusinessClass Reviews 

2,183
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 399 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for their incredible patience, attention to detail, and dedication in finding the best flight options and reasonable prices. Many travelers appreciate the prompt communication, tailored recommendations, and smooth booking process that consistently make planning complex international trips completely stress-free. However, some reviewers were not happy with unexpected pricing issues, noting that initial quoted fares occasionally vanished or increased over time. A few other people also felt that certain customer service interactions were unprofessional, describing unhelpful responses and unexpected additional fees after finalizing their travel arrangements.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their exceptional helpfulness,... See more

Service

Reviewers mention positive feedback about service, highlighting exceptional personalized assistance and great... See more

Price

Reviewers highlight positive aspects of price, noting that staff consistently go above and beyond to secure... See more

Booking process

Users describe positive interactions with booking_process, highlighting helpful, patient, and professional... See more

Customer service

Customers had positive experiences with customer_service, consistently praising the helpful, patient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oliver is an expert and wonderful ‼️‼️ He’s always willing and able to help with our travel needs. Our twice yearly transatlantic trips are so precise and perfectly planned that we don’t experienc... See more

Rated 5 out of 5 stars

Steve found a great price for our trip, along with reasonable airport connections. And was very peasant to deal with through the whole planning session. And he also clearly communicated any foreseea... See more

Rated 5 out of 5 stars

My excellent experience was the direct result of EMMA RYMAN, the Travel Consultant with AirBusiness Class that booked my tickets. Emma worked very hard to find me the right flights at the best av... See more

Rated 5 out of 5 stars

This was my first time using the AirBusi essClass website and service and I have to say it was first class. Loaded my details and requirements and received an almost instant response which quickly r... See more

Company replied


Company details

  1. Airline ticket agency
  2. Travel agent

Written by the company

At AirBusinessClass, we specialize in premium travel solutions for discerning travelers seeking luxury, comfort, and value. As a trusted partner for business and first-class journeys, we offer exclusive access to competitive fares, personalized itineraries, and a seamless booking experience. Our dedicated team of travel experts meticulously plans each journey to meet your unique needs, whether for business, leisure, or a blend of both. With extensive expertise across major airlines and global destinations, we provide unparalleled options for your next adventure. Our mission is to elevate your travel experience by combining premium service, cost-effective pricing, and attention to detail. From start to finish, we prioritize convenience, reliability, and excellence, allowing you to focus on what matters most. Fly smarter with AirBusinessClass—your gateway to exceptional travel.


Contact info

Promotion box for AirBusinessClass

✈️ Upgrade your journey today!

📞 Call 888-262-3436 and fly business for less!

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(2,183)

398 reviews in the last 12 months

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Rated 4 out of 5 stars

All bookings done per the plan

All bookings done per the plan.
Will provide review after trip is over. Thanks

22 June 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your feedback! We’re glad everything was booked according to your plans. We hope you have a wonderful trip and look forward to hearing about your experience when you return.

ABC Team

Rated 5 out of 5 stars

John Hudson!!!! The Ultimate Travel Advisor

John Hudson!!!!! Remember his name and ask for him to handle your travel arrangements. I am super needy and I don’t read everything I am supposed to and John was so patient and treated me so well. The ticket prices were great and he really tries to get you the best deal. He goes above and beyond and even stayed up late one night to make sure I was on my flight. The best!!!!! Thanks John.

11 July 2026
Unprompted review
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for such an amazing review! We’re thrilled to hear John Hudson went above and beyond to make your travel experience smooth, from finding you a great deal to staying late to ensure you made your flight. We’ll be sure to share your kind words with him.

ABC Team

Rated 5 out of 5 stars

All went easily.

All went easily.

10 July 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your feedback! We’re glad everything went smoothly and that your experience was easy from start to finish.

ABC Team

Rated 5 out of 5 stars

Thwy are good and make sure they get…

Thwy are good and make sure they get you a ticket that matches your need.

7 July 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your feedback! We’re glad we could help you find a ticket that matched your needs.

ABC Team

Rated 5 out of 5 stars

Gerald Snow was very helpful and…

Gerald Snow was very helpful and patient! customer service was the best.

8 July 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your kind words! We’re delighted to hear Gerald Snow was so helpful and patient, and that you had an excellent customer service experience.

ABC Team

Rated 5 out of 5 stars

I worked with Jim Aaron and he was…

I worked with Jim Aaron and he was great in providing numerous options to meet my budget and connections to Spain. I was grateful that he was also able to coordinate my wheelchair in each of the airports of my itinerary. I am recommending him to my friends.

1 July 2026
Unprompted review
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your wonderful feedback! We’re delighted to hear Jim Aaron provided you with plenty of options to fit your budget and took care of your wheelchair arrangements throughout your journey. We truly appreciate your recommendation and hope you have an amazing trip to Spain.

ABC Team

Rated 3 out of 5 stars

BAIT AND SWITCH

Worked with Wayne Emerson and we felt like he was trying to work with us. As i was researching on the flights at the same time, I saw a quote from Expedia at a good price, shared it with him and he's indicated he was going to beat the price. He did beat it by $30, despite the fact that it's only $30, we opted to go with him in lieu of Expedia where we garner points for future travel because we felt that he was working in our favor. So we did the purchase and when everything was said and done, received a call from Wayne stating that the price went up by $30. I felt like i have no other choice but to say to go ahead as he has all of our credit card info, etc. Both my husband and I felt that it was a bait and switch tactic. Afterwards he told us that he can give us a $200 credit for future travel but not really planning on using them again. There's a saying, fool me once, "shame on you, fool me twice shame on me". Don't want to fall on the same bait and switch tactic twice.

An update from Air Business response.
I have updated the rating from 2 stars to 3 stars for honoring the initial price and reversing the additional $30 per passenger charge. I would have changed it to 4 stars. How, since this post, I have received calls multiple from Wayne wanting that i edit the original post to a positive (hence insinuating that I lie) or delete it. At this point, I just wish that he would stop calling me.

5 July 2026
AirBusinessClass logo

Reply from AirBusinessClass

Dear Customer,

Thank you for taking the time to share your honest feedback. We sincerely apologize for the frustration and inconvenience you experienced during your booking.

First and foremost, we assure you that we will refund the $30 difference per passenger as soon as possible. Additionally, we will honor the $200 travel credit for your future use as a gesture of goodwill.

We truly value you as our customer, and it is disappointing to hear that we left you with this impression. Our intention is never to make our customers feel pressured or misled. Unfortunately, airline fares can change in real time, sometimes even within minutes, but we completely understand how this situation appeared from your perspective, and we regret that it wasn't handled better.

At AirBusinessClass, we genuinely appreciate your trust, and we hope you'll give us another opportunity to restore your confidence. Our team is always here to help, and we remain committed to providing the level of service you deserve.

Once again, we sincerely apologize for the inconvenience, and we appreciate your patience and understanding.

Kind regards,
ABC Team

Rated 5 out of 5 stars

So far so good

So far so good. The rep. Joe Gold very responsive

5 July 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your feedback! We’re glad to hear Joe Gold has been responsive and that your experience has been a positive one so far.

ABC Team

Rated 5 out of 5 stars

Agent Kyle was capable

Agent Kyle was capable, knowledgeable, and worked to meet my needs instead of just trying to close a purchase.

Our fare is reasonable and meets our criteria and travel dates.

Am trusting that the booking through the carrier and ticketing will goe as smoothly.

3 July 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your thoughtful feedback! We’re delighted to hear Kyle took the time to understand your needs and helped you find a fare that matched your travel plans. We’re confident the ticketing and booking process will go just as smoothly, and we’ll be here if you need any assistance along the way.

ABC Team

Rated 5 out of 5 stars

Nick was great.

30 June 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your feedback! We’re delighted to hear Nick provided you with a great experience.

ABC Team

Rated 5 out of 5 stars

EXCELLENT SERVICE FROM GORDON FREEMAN

GORDON FREEMAN GIVE ME AN EXCELLENT SERVICE AND GOOD PRICE , I WILL GO TO HIM AGAIN . I GAVE HIM 5 STARS
YOLANDA AND ANDRES C

3 July 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your wonderful feedback! We’re delighted to hear Gordon Freeman provided you with excellent service and a great price. We truly appreciate your trust and look forward to assisting you again in the future.

ABC Team

Rated 5 out of 5 stars

Paul made it very easy to book

Paul made it very easy to book , he was very helpful and really looked for the best price .

1 July 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your kind words! We’re delighted to hear Paul made the booking process easy, was so helpful, and worked hard to find you the best price.

ABC Team

Rated 5 out of 5 stars

Steve was great

Steve was great! Answered all our questions and got us a great price on our next outing!!

30 June 2026
Unprompted review
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your wonderful feedback! We’re delighted to hear Steve answered all your questions and helped you secure a great price for your upcoming trip.

ABC Team

Rated 5 out of 5 stars

EDWARD IS EXCELLENT EVERYTHING WAS…

EDWARD IS EXCELLENT EVERYTHING WAS GREAT 👍

1 July 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your fantastic feedback! We’re thrilled to hear Edward provided excellent service and that everything went great.

ABC Team

Rated 5 out of 5 stars

Naples

Sam worked with me on my short timeline

30 June 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your feedback! We’re glad Sam was able to work with your short timeline and help make your travel plans come together.

ABC Team

Rated 5 out of 5 stars

Consistent Excellence!

As always, Oliver Fenton, my agent, made my experience a five-star one.

30 June 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your continued trust! We’re delighted to hear Oliver Fenton consistently delivers a five-star experience for you.

ABC Team

Rated 5 out of 5 stars

Alice was nice was honest with got me…

Alice was nice was honest with got me good seating. Business class. And. Wheelchair assistance at my stops. Very helpful she was.

30 June 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your kind words! We’re delighted to hear Alice provided honest, helpful service, secured great Business Class seating, and arranged wheelchair assistance throughout your journey.

ABC Team

Rated 5 out of 5 stars

Kyle is Very efficient

Kyle is Very efficient, friendly and very helpful.
I am happy to do business with him.

29 June 2026
AirBusinessClass logo

Reply from AirBusinessClass

Thank you for your wonderful feedback! We’re delighted to hear Kyle was efficient, friendly, and helpful throughout your experience. We truly appreciate your trust and look forward to assisting you again.

ABC Team

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