Worth the money spent for their service, They took all the paperwork and back and forth with the airline call centers, I had only to fill out an easy form on the web. Peace of mind, the reimbursemen... See more
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Company details
- #118 of 150 best companies in Legal Services
Information provided by various external sources
Disrupted flight? You could be eligible to claim up to $700 (€600) in compensation. AirHelp puts the power back in YOUR hands. We’ll locate eligible flights, and fight to get you your money. No hassle, no stress.
Contact info
United Kingdom
- www.airhelp.com/en
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The flight late cancelation, poor replacement and copensation
The flight (on the 6/7) was canceled and replaced with a flight early morning the next day (07:00 on the 7/7). The cost of that return flight (Toulouse to paris) was 900 Euro. I was compensated only by 250 euro.

Reply from AirHelp.com
Super easy to navigate
Super easy to navigate. The results were as advertised. I was skeptical at first but received everything as promised in the first email.
I was eligible 400€ when a flight i…
I was eligible 400€ when a flight i booked via flygcity.se got cancelled and the airline offered a alternative route that did not aline with the EU261 law. I contacted the airline and asked for the refund but then got a email from Airhelp who informed me that they were in a partnership with the flight agency and already started a dialogue with the airline. I searched up Airhelp and found out they take a 35% take of the money and immediately told them to stop talking with the airline and let me handle it. One month later they told me it was too late in the process to stop the errand and now i sit here with a email that says Airhelp is going to pay me 140€. Last time i checked thats not 65% och 400€.
AirHelp is more like a stand-up comedy act than an airline law firm

Reply from AirHelp.com
Fast
Fast, professional, and completely stress-free!
AirHelp took full responsibility for my claim from day one. Their team was incredibly fast, professional, and kept me updated the entire time. They handled all the heavy lifting, and I didn't have to worry about a thing. Highly recommend their service!
Great Service
My request was handled professionally and quickly. Each stage was explained in good detail.
The timeous and prompt service for…
The timeous and prompt service for something I was totally unaware of in the first place, was unbelievable. I received an email within days of my flight incident, completed the form with zero expectations, and they continued to keep me updated via email, every step of the process, and the next thing my claim was approved and I received payment as promised into my account - all within a month of the incident!
My compensation process with Airhelp…
My compensation process with Airhelp was almost unbelievable. It was seamless and swift. I will recomend Airhelp for anyone looking to get help with airline claims. I had a rely good experience getting back my claims and I look forward to working again with them foe any further claims
Helpful
I was not aware on how to file for a claim. They provided a seemless process to get it done! The claim took some time to get apporved but Airhelp was transparent and I recieved the money very quickly after approval. Thanks Airhelp!!
Worth the money spent for their…
Worth the money spent for their service, They took all the paperwork and back and forth with the airline call centers, I had only to fill out an easy form on the web. Peace of mind, the reimbursement from Lufthansa arrived directly on my bank account.
You should open a service also for baggage lost. 6 weeks of calls with call centers in Albania and an inexistent customer service with Air France... I got a partial reimburse for lost baggage from them after 10 weeks of pain.
very professional and efficient
Kept me in the loop every step of the…
Kept me in the loop every step of the way.
AirHelp was a tremendous help in a case for me with EU compensation. They kept me in the loop on every step taken, how it's progressing, what they need from me. Super service.
Easy to make a claim without fuss.
Documentation is clear and…
Documentation is clear and comprehensable. Fast resolution. I recommand it!
Promptitude and easy process to apply…
Promptitude and easy process to apply for the claim.
Fantastic service! They got us our compensation when airlines refused.
"I cannot recommend AirHelp enough! Our flight from Newark to Copenhagen was canceled, and I personally tried to contact the airline twice to get compensated. Both times, they just made excuses and tried to wiggle out of their responsibility.
Out of frustration, we decided to give AirHelp a try. It was the best decision we could have made. The entire process was smooth, hassle-free, and within 3 months, the money was in our account. If you are dealing with stubborn airlines, don't waste your time fighting them yourself—let AirHelp handle it!"
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