I had a problem with my order and they send me new one without cost, finally arrived the lost order and the new one. Just be careful with what delivery service / company Airportag is with
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Absolutely horrible. Ordered and received a tracking number after a few days. It got nowhere. After a month, and follow ups, they sent another tracking number. After numerous follow ups, I still haven... See more
Company replied
Ordered my goods on 2nd December. All pieces of my order were splitted into 3 parts (3rd part still is not ready, simple cap). All shipments are still at origin point after 3 weeks after purchasing. T... See more
Company replied
These are high quality, durable tee-shirts with strong, clear image application that will stand up for a long time with careful and proper care while wearing and laundering. The person who received th... See more
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Company details
Written by the company
The #1 aviation and travel gift shop! Meaningful products to the traveler in you. Contemporary design products to help you express your lifestyle as you deserve, from decorating to clothing.
Contact info
North Dixie Highway 1700, 33432, Boca Raton, United States
- hello@airportag.com
- www.airportag.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 month
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Wonderful Luggage!
I was so impressed with my medium size “Boarding Pass” suitcase that I ordered the matching large size and the 16x16 tote bag. The quality is great and it is sturdy, yet lightweight. It arrived in a timely manner and their customer service is second to none. I am especially appreciative of the wonderful service from Juliana!

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Buyers Beware!!
DO NOT ORDER FROM THIS SCAM COMPANY. I placed an order on August 22nd and still not have received it. Their customer service sucks, if you can even get ahold of them. Totally a scam company and I am reporting them to the Better Business Bureau.

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Realistic and cute frame!
I love the frame. I have it on my wall next to my desk. I can visualize traveling again someday while sitting at my boring desk job. Like I'm working in the sky!

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I purchased the Pan Am luggage tag
I purchased the Pan Am luggage tag. Pleased that I was able to personalize it. The tag is of good quality and unique. So pleased that I ordered another tag with the NATO alphabet. My only recommendation would be that they add a line to put a cell number on the tag.

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Horrible business will never order from again.
Ordered a backpack from Airportag on the 25th of August. They are very prompt to charge my card the next day but that is far as it's got. E-mailed the company on the 9th of September and inquired about order. All I got was order wasn't ready and they'll look into it with their "operational department" and e-mail back. Today is the 22nd of September and no status. I wish I would have read the other reviews first and realized I'm out $65. I love to give small companies my business, but this company appears to be very poorly ran with little customer satisfaction.

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Air Force One Baggage tag
I ordered the Presidential Air Force One baggage tag . The ordered process was easy & it arrived in no time at all . It looks official & the quality was amazing. Definitely will be a conversation piece when I travel . Very pleased with Airport tag , will definitely be ordering more as presents !

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Love my Pan Am T-shirts
Love my Pan Am T-shirts! They look great and they got well!

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I bought two of the mugs with boarding…
I bought two of the mugs with boarding passes on them, uniquely customized for two different family members to commemorate a favorite trip of theirs. They both were absolutely delighted with all of the custom information showing their names, flight numbers, gates, airport codes, etc. It was wonderful.

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I ordered a band for my Apple watch
I ordered a band for my Apple watch. When I received it, the plastic part that slides into the watch was broken off. I contacted Airportags and sent them pictures, and asked for a RTV to send the damaged merchandise back to them for a refund. They refused to send me an RTV so it cost me 26.00 to send it back to them. I had to dispute the charge with AMEX and am still waiting to get reimbursed for the return shipping... The quality of the product online looks great, when received I saw very poor quality and workmanship. Customer service is horrible I believe her name is Bia.
In Sydney for over 2 weeks??
I placed my order on the 9th of July. It’s now the 12th of August and my tracking has sat at being in Sydney for over 2 weeks. I have never had to wait so long for a package to get from one side of the country to the other. I received one reply to my email but I am still waiting for another after asking for a general estimation on the wait time.

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world map blanket
Wonderful world map blanket, very confortable, light and simply soft to the touch. I enjoy it everyday.

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Most fun travel gift
I customized a mug for my husband with our favorite travel itinerary - flight to Hawaii. I used his initials and birthdate for the flight number..... it looks so fabulous. He opened it yesterday along with other birthday gifts and was so happy. He declared it to be his new FAVORITE mug!

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Apple Watch straps
A great product and price reasonable. I like the customization of the straps.

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Great shirt
Great shirt, soft cotton, great look......Old School Pan Am Airlines shirt, get one!

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Great Products & Services
Airportag offers excellent products at a great price, with service that is prompt and professional. It's nice to be able to personalize bag tags and this company provides a great service.

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YYZ Apple Watch strap
Great product… ordered my YYZ Apple Watch strap And when it arrived it was exactly as described, hard wearing and the print won’t rub off. it looks great and is exactly what I wanted.👍🏻 And to top it off customer service reply to you unlike some firms great product great firm I will buy from them again in time for my trip to Toronto🤟🏻🤟🏻

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Cute Fun Product, worth the $$
Great, fun product! Well made, sturdy, personalization is correct across 8 orders and will not rub off. Asked a question of customer service and got immediate results. Would definitely order from this vendor again.

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Great service and product.…
One of the best customer experiences I have ever had! Products look great and good quality. Highly recommend Airportag!!

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Item was what it was suppose to be
Item was what it was suppose to be. Quick delivery from the States to Europe.

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