AirportParkingReservations.com Reviews 

54,217
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 6,323 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is exceptionally user-friendly, making it extremely straightforward and fast to secure parking reservations online before upcoming trips. Travelers consistently appreciate the incredibly helpful staff members and the reliable, prompt shuttle services operating smoothly to and from the busy airport terminals. Some people were dissatisfied with occasional parking lot capacity limits, finding that pre-booked spaces were sometimes completely full upon their arrival. Consumers also reported experiencing frustratingly long shuttle wait times alongside occasional technical difficulties with entry gates and automated barcode scanners at the locations.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, experiencing both high satisfaction and frustration. Some... See more

Staff

Reviewers mention positive feedback about staff, noting that drivers and parking attendants are generally... See more

Location

Customers had ambiguous experiences with location, expressing both satisfaction and frustration. While some... See more

Booking process

Users describe ambiguous interactions with booking_process. Many reviewers praise the online platform as... See more

User experience

Consumers find user experience to be positive, highlighting that the website is user friendly and easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to make reservation. Distance to airport readily available. Cost transparent. But, there is a definite need to have more airport shuttle information available. Frequency and times of operation sh... See more

Rated 4 out of 5 stars

Don’t be in a hurry! You better arrive early enough to still give yourself the 2hr window for the airport. Representative was polite and professional, but a little slow. The driver on my return trip w... See more

Rated 4 out of 5 stars

Less than great due to the confusing way you present and give information about how when and where coupons are applied. And customer service person was not particularly patient/gracious. Other than... See more

Rated 4 out of 5 stars

It was very easy to make the reservation online and drop off my car. However, the attendee wasn’t paying attention (on cell) and put my luggage on a shuttle and while I was walking over to get on, t... See more


Company details

  1. Airport shuttle service
  2. Travel deals

Written by the company

AirportParkingReservations.com is the leading provider in the U.S. and Canada of online solutions for finding convenient and affordable airport parking. Founded in 2000, the company was the first to offer online airport parking reservations. It has more than two decades of experience developing and operating online travel-related platforms.

Free Cancelations

Free Cancelations

You may cancel your reservation for a full refund at any time up to and including your scheduled arrival date. If you used Credit for some or all of your payment, that portion will be refunded in the form of Credit to your account. If you made a reservation for a lot that requires a Deposit, and need to cancel after your scheduled arrival date, your Deposit will be refunded in the form of a Credit to your account, but the Service Fee will not be refunded. If you made a reservation for a lot that requires full payment at checkout, we are unable to accept cancellations after the scheduled arrival date. For full payment lots, please be sure to cancel before your scheduled arrival date in order to receive a refund.

Contact info

4.2

Great

TrustScore 4 out of 5

54k reviews

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4.2

All reviews

(54,217)

6,183 reviews in the last 12 months

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Rated 1 out of 5 stars

What happened to The Parking Spot app?

I do not know who or where your service is located, there is no phone number available to call and I no longer use my Parking Spot app nor gain access to my rewards. I know I won't be able to talk to a person so I will try other ways to actu8ally know who I paid for parking for Sept. 8 thru Sept. 15th. Someone has my payment. Ron Sebeck

11 August 2026
Rated 5 out of 5 stars

Booking is simple

Booking is simple. Rules and conditions of service clearly explained. Hope service to airport and back will be just as satisfactory.

17 August 2026
Rated 5 out of 5 stars

Best experience I had

Best experience I had! I had early flight, parked in gated parking, gentleman was already there waiting on me. So nice and friendly and professional. Will use them again. Ladies this company should be your first choice.

17 August 2026
Rated 2 out of 5 stars

BEWARE! Avoid this company unless you want to be completely frustrated before and after your trip!

BEWARE! Avoid this company unless you want to be completely frustrated before and after your trip!

I am still very upset with this business. I made my reservation online and paid $180, which was supposed to cover the entire length of stay for my vehicle, including an additional $30 for taxes and lot fees. However, when we arrived, they hit us with an extra $52 charge, claiming it was a $5.00 per day fee because we have an SUV. That brought our total to $232. To make matters worse, they don't even accept credit cards—it is either cash or debit only. Being forced into unexpected fees right before a flight made me absolutely livid. They show you a sign on the wall to "validate" the extra charges, but this was clearly not disclosed as part of the online reservation. If there are variable fees, they should place a hold and explain that the final price will be determined upon arrival at the parking lot.
The nightmare continued when we returned. After a long flight back from Europe, we retrieved our luggage and called the company for our pickup. Can you believe they made us wait outside at terminal C3 for an entire hour? Every time we called, they told us the driver was "15 minutes away." Those 15 minutes turned into an hour because they stop to pick up other people at different terminals, making them even later. It was 90-degree weather, and we were left stranded outside for an hour.
This company is completely dishonest and not forthcoming. Doing business like this—with unexpected hidden fees and terrible service—is incredibly frustrating. We will NEVER use this company again! And I will never recommend this service to anyone.
KATHY SUERO
9/7-9/17
#9445

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Booking was very easy

Booking was very easy! I selected my dates and was quoted a price that included taxes. I appreciate the fact that I can get a reserved spot in advance. I flew with someone who used Park N Go so I am familiar with the location and closeness to the airport.

17 August 2026
Rated 4 out of 5 stars

Friendly and courteous service

I was not aware that the service used only one shuttle. That confused me, but the hotel receptionist was quite helpful and friendly. The driver was also friendly and quite competent.

17 August 2026
Rated 5 out of 5 stars

I travel every month and always need…

I travel every month and always need reliable airport parking. AirportParkingReservations makes it easy to find affordable, budget-friendly, and safe parking options while I travel. It saves me time and money, and I love having peace of mind knowing my car is parked safely while I’m away!

29 June 2026

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