They sent a WE P90 instead of the…
They sent a WE P90 instead of the Cubergun FN P90. The gun has marks from use. The magazine is cracked.
21 June 2026
Unprompted review
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2.8
Average
3 reviews
No history of asking for reviews
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AVOID THIS SHOP! Refuses warranty and violates EU Law.
I strongly advise against buying from Airsoft-Gun.eu. My experience with customer service has been shocking.
I bought a Polarstar HPA line here. The first one arrived broken (DOA). The replacement failed within 6 months with a leak at the factory crimp (a clear manufacturing defect).
When I contacted them for a warranty claim:
They refused to cover the return shipping costs, which is a violation of EU Consumer Law for non-conforming products.
They claimed that "I am the only customer with this problem," implying it must be my fault, without even inspecting the item.
They were incredibly rude and defensive.
Instead of solving a €20 issue for a repeat customer, they prefer to argue and break the law. Do yourself a favor: spend your money at a shop that actually respects its customers and honors warranties.
18 January 2026
Unprompted review
Ordering
Ordered a mag for a gun that was not available anywhere else. Processed and sent out within a day. Arrived within a week from Belgium via DPD. Very securely packaged. Had no problems.
3 December 2024
Unprompted review
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