AirsoftGI Reviews 1,847

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

minutes ago So first of all hello to whomever reads this ,let's get through this, when I want to buy a gun again it would not be through these guys worst return policy ever. I literally test fired th... See more

Rated 1 out of 5 stars

They hide negative reviews and wont publish negative reviews of products. I've tried to warn other customers multiple times by reviewing bad products and airsoft gi wont publish them, they will only p... See more

Rated 4 out of 5 stars

I enjoy Airsoft GI! Good service, comprable prices and equipments. Good speed at processing and shipping orders. However, I do feel that the inventory is a little lack luster in the tactical equipment... See more

Rated 4 out of 5 stars

Good products and great selection. My only complaint would b shipping costs. They r always insanely high no matter what u purchase. I was getting charged 20-30 dollars for something so small it would... See more

Company details

  1. Paintball Shop
  2. Sporting Goods Shop

Information provided by various external sources

Airsoft GI - Welcome to the ultimate airsoft retailer. Airsoft GI is here to present the finest and largest selection of airsoft guns, accessories, upgrade parts, tactical gears, upgrade repair service. Over 20,000 products...


Contact info

2.7

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Run for the hills

Run for the hills. This company is a scam. They do not answer any emails, calls or DMs. They send faulty guns and don’t answer calls for refunds or exchanges. We had the gun 15 minutes and it started smoking and ate the battery. The negative reviews are correct! What a joke

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Quality

The order came in a timely fashion and the good were quality made. It seems like the team responsible for these products took the time to get them right, and it is worth it.

18 October 2023
Unprompted review
Rated 1 out of 5 stars

Failed to issue refund

I ordered a battery on 9/6/2023 with 3 day shipping but ended up having to cancel same day due to the event being cancelled. Ordered it before they even opened and called 8 times after the opened before anyone answered the phone. I got a verbal confirmation that the order was cancelled but they still took the money out of my account. I asked for a refund to which they told me it would be a few days for it to be returned. On 9/15/2023 I emailed for an update to which they send an email saying the order was just now changed to cancelled status and to wait an additional 7-10 days. It is now 10/02/2023 with no refund to show for. Already called my bank and started a case through them. Stay away from this company. I should of read the reviews and gone with my gut. I will never do business with this company ever again.

4 September 2023
Unprompted review
Rated 1 out of 5 stars

WARNING

WARNING! Airsoft GI are scammers!

Recently noticed that in their base version of the Push Unite mask, they purposely have items listed in the description that actually doesn't come with the mask, they put it there hoping others wouldn't notice. I have sent them countless emails regarding the matter and they will not fix, they are purposely baiting people so they can clear their shelves from it.

27 July 2023
Unprompted review
Rated 1 out of 5 stars

Horrible

I don't know what happened to this company. They used to be great.

Now, they are horrible. No one answers the phone or replies to emails. I ordered an airsoft gun, decided to cancel it before it was shipped, then they still shipped the gun. Had all the documentation. Didn't matter.

No one replies to emails or answers the phone. It is beyond frustrating. Order from Evike or Taiwan Gun.

0/10 will be filling a claim with my bank if I do not hear anything soon or get my money back, which reading from the other comments I might have to do that.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Better than expected

I normally don't write reviews, but after seeing so many negative ones I decided I should. I ordered a part to replace on my lancer tactical gen 2 m4, it was a charging handle specifically. Came in about a week later with standard shipping and was the correct part. Give them a try, they worked for me!

7 August 2023
Unprompted review
Rated 1 out of 5 stars

Horrible!

Horrible all around I will never do Business with these people. I lost over 350, I called to open an investigation and they were very rude, And still haven't heard back from them.

20 January 2023
Unprompted review
Rated 1 out of 5 stars

What a disappointment.

Damnit. I really didn't want to have to write this review. I've ordered from them twice at this point. The first time I ordered an airsoft gun ($230.00) which was about 2 weeks late causing me to miss the event I originally ordered it for in the first place. The second time which I literally just sent the email to them for; I purchased a "swag" pack ($10.99 with shipping) and they sent me an empty white usps bag.... Quality control at Airsoft GI is incredibly bad right now and I just cannot recommend anybody use it till this is rectified. If they ever fix their issues I'd give them a 3rd chance but for now I'm going to stick with Evike.

17 June 2023
Unprompted review

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