The two removalists turned up and loaded the truck. The weather ( heavy rain) didnt start until after we had departed Frankston to travel to Hampton. The two fellows, were very helpful and tried to pu... See more
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Review summary
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Reviews shaping this summary
The quick response to my ad was great! After a minute or so, there was already a few gardeners bidding for my job. Everything was good except for a small technical glitch, when after I picked someone,... See more
The tasker was amazing and went above and beyond,thank you jean. However I understand a business has to make money but in this instance to add a fee to my account and then also stop a fee from the ta... See more
It was good not great. There needs to be time bound commitment and whether taker can do the task without much hassle . In this case, personal didn’t have the right pickup vehicle and had to break the... See more
Company details
- #169 of 201 best companies in Online marketplace
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- #5 of 6 best companies in Review site
- #7 of 10 best companies in Search engine company
About Airtasker
Written by the company
Airtasker is a trusted marketplace that connects people who need work done with people who are ready to work. Since launching in Australia in 2012, Airtasker has established a global community of over 4.7 million users with key markets across Australia, the UK and the US.
Contact info
London and Sydney, United Kingdom
- support@airtasker.com
- www.airtasker.com
4.0
Great
15K reviews
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I picked a great air tasker
I picked a great air tasker - skilled, polite , tidy, timely and very good communication
20 April 2026
Platform is user friendly
Platform is user friendly. Easy to understand how to post and accept and pay for tasks.
20 April 2026
The fee is to high but the platform is…
The fee is to high but the platform is very good and remove the cancellation fee for the task not helpful to tasker and customer
20 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
the task was performed welll but the…
the task was performed welll but the $50 fee from airtasker and then you take funds from the worker- shocked at the double dipping.
21 April 2026
Reply from Airtasker
Thank you for your feedback, Jo. We understand that fees are an important consideration.
Both Posters and Taskers contribute fees, which help support secure payments, platform operations, customer support, and ongoing improvements to the service.
For more information, please see:
https://support.airtasker.com/hc/en-au/articles/360031769372-What-is-the-Connection-fee
https://support.airtasker.com/hc/en-au/articles/200294499-What-is-the-service-fee
If you have any questions or need assistance, our Support team is available via the Help Centre at https://support.airtasker.com.
Great service
Received numerous responses within a short timeframe and was very happy with my selection. Airtasker makes finding someone for your project such an easy and secure process, highly recommend there service.
20 April 2026
Great experience with Air tasker
22 April 2026
They allowed me to work hard for five…
They allowed me to work hard for five hours, not get paid, believe the word of a dishonest scammer and I couldn’t pay my cell phone bill that day. I had screenshots and gps location and time and conversation that I was there and worked, but still no pay. I would pay my employees no matter what and look into the situation technology knows what went down and so did Airtasker.
28 April 2026
Reply from Airtasker
We’re sorry to hear about your experience. We take concerns like this seriously, particularly when it comes to payments and fairness for both Taskers and customers.
While Airtasker provides a platform to connect customers and independent Taskers, we do review available evidence, such as messages, timestamps, and supporting documentation, when concerns are raised. Our goal is always to assess each case as fairly and thoroughly as possible based on the information provided.
We understand your perspective and appreciate you sharing it. If you have any additional details or would like us to take another look at your specific situation, we’d be happy to assist further. Please get in touch with our support team by submitting a request through this form: https://support.airtasker.com/hc/en-au/requests/new.
I was new to Airtasker and didn’t know…
I was new to Airtasker and didn’t know how it worked. Airtasker was polite in letting me know how.
Then it was straight forward and very efficient
20 April 2026
Made money and a good app
20 April 2026
Great worker on time and straight into…
Great worker on time and straight into his work and completed to satisfaction
Thank You Zac
20 April 2026
Great experience on two occasions
Great experience on two occasions. Great trademen and efficient service. Please be aware that fees are high!!
23 February 2026
Quick & easy to organise
Quick & easy to organise, got multiple offers. Bloke who took the job was excellent.
19 April 2026
It was good not great
It was good not great. There needs to be time bound commitment and whether taker can do the task without much hassle . In this case, personal didn’t have the right pickup vehicle and had to break the items , spent longer time and effort and created noises and debris as a result.
19 April 2026
Reply from Airtasker
Hi Andrew, thanks for raising this, and we are sorry to hear about your experience. If you need any help with your tasks or account, please reach out to our support team at https://support.airtasker.com/. Thank you.
Job was done on the same day
Job was done on the same day. Very polite and professional. We recommend him sgain.
19 April 2026
Ease of use and trusted
Lots of offers provided quickly and the service was effortless and professional
19 April 2026
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