Airtickets Reviews 

They sent me an email 4 days ahead of my international flight that my tickets are cancelled for technical reasons and I should contact my bank for refunds and contact the airline for rebooking. Basically that is the formal way of saying we don't give a f@@@ about what you have to go through and we wont return your money. PLEASE SPREAD THE WORD SO THAT NO ONE USES IT!!!! and I will drive them crazy until they issue me full refund!!!

They cancelled my flight without notifying me and had I not contacted the airline to ask about the cost of extra baggage, I would have turned up at the airport with no flight. Sent several emails and called them lots of times but they’ve yet to reply or give me a refund. I spent £800 on the flight. Absolutely disgusting behaviour. WILL NEVER EVER FLY WITH THEM AGAIN!

This is really criminal what they are doing. Please do never book by airtickets, they never give you your money back or even the tickets.

They canceled my tickets without notifying me. Completely unethical behavior.
Avoid this company and spread the word.

I've worst experience with airtickets.com service, I wrote few times regarding traveling date amendment, but no reply from their end, now I am going to loose my money and time.
I would recommend not to purchase tickets from them,
Sanjay

Not trusted and NOT recommended. Don't ever book with them unless you know you are NOT going to have any further assistance. We booked a flexible tickets and wanted to change, we tried every possible way to contact them on all available numbers, emails etc... with no response.
NOT RECOMMENDED

I should have read the reviews before and save myself from a lot of trouble! They are completely unprofessional. Haven't run into more unresponsive and idiotic customer service. Totally unreliable. We booked United Airlines tickets through airtickets. Due to serious health reasons the trip had to be postponed and we paid the additional cost. Later United Airlines encouraged us to submit all the documents from the doctors and the hospital and request a refund of the additional cost that we paid. Unfortunately this had to be done through airtickets. Airtickets claimed that the request was rejected. To my surprise when I contacted the refund department of United Airlines myself they told me that the request was never submitted! Under legal threats and pressure airtickets finally submitted the request. United immediately approved. United Airlines were amazing! The refund from airtickets we are still expecting to receive after almost 3 months. They rarely do respond and when they do they never address the specific question at all. Either they are of extremely low intellectual capacity or they have specific instructions to do so. I am glad though that people are writing reviews. Eventually some of these reviews will discourage people and will have some financial impact on this unreliable company.

Don't use them! no matter what price they may offer do not use them!
I've been trying to get a receipt from them for ages and never got it. They charged the my card but i have received no proof of the transaction being handled.

This company is a fraud. They also go by the name TRIPSTA. They will charge your credit card and not issue you a ticket. They will then not respond to your emails. They will only contact you after you dispute the chargers to try and have you "amicably" pay them for non-service.

This company issues you tickets and puts wrong date of birth on purpose it change it for me and my husband, I have known of companies that do this in purpose to hold your ticket the date of your flight and then they sell your ticket while you loose your ticket and charge both parties. I called them and they refused to change the info in the passport info they alleged they have it right on the system and that is all that matters but when I click to input passport info they have both our dates wrong. Stay away from this fradulent company

I found a good flight with reasonable price through Aegean Airlines, I was going to use other company for the reservation when I found the negative reviews here, but I followed my gut feeling and go through with the transaction.

I made the reservation and in less than 20 minutes I received my e-ticket that I checked was confirmed on Aegean airlines website with the baggage that was. If I have had any issues I will amend my feedback, but so far, all looks good.

Having a small online business myself I have noticed customers are more vocal on negative experiences, even if the good ones surpass.

No way to contact them, sent them alredy 3 emails and unanswerd phone calls.

SHAME!!!!

No help, waiting for the confirmation ticket!

I bought a ticket but ended up not using it because of the delay on the flight. I did cancel it but yet again they said: they didn't understood that i cancelled and they have refused to give me the full amount back to me and now they haven't given me money yet.

Ive been on the phone with them for 7 hours on a UK number even tho they are based in Greece. There customer service us very poor.

Firstly, I bought the tickets via this company.
After that I read the reviews, here, on website and I was totaly scared because of bad reviews.
But, there was no problem with the tickets and flight.
I think If you have entered right informations during booking, you have no problem,

I already booked more than 8 flights and had no issue but never had to contact the customer support, reason I put my recommendation here.

I like
- the option +/- 3 days to evaluate the prices during a week period
- the propositions to have decent prices for simple intercontinental flights, so can arrive at one airport and return from another one (not easy to find)
I visited south of Brazil arriving in Florianopolis and went back from Porto Alegre reserving 2 simple flights at correct prices

Some advice when reserving flight tickets :
- Always put the right names like written on any passport, ID
- Always clean your browser to only have the chosen reservation active, so you do not mess up with the pages.
- Follow the flight status on sites like flightradar24 to have the latest information about the schedule
- I think for this site English is mandatory once you have an issue

LACK OF PROFESSIONALISM ESPECIALLY FROM THE SYNTAGMA OFFICE(BETWEEN STADIOU AND KARAGEORGI SERVIAS STR.)!!!THEY ISSUED OUR TICKET IN A DIFFERENT NAME AND WE WERE OBLIGED TO PAY FOR A NEW ONE!! ALL WE ASKED FROM THEM WAS TO REPLACE THE MISTAKEN ONE FOR A FUTURE ONE ANY TIME BUT THEY PREFERED TO LOSE A VERY FREQUENT AND LOYAL CUSTOMER!!I WOULD SUGGEST TO ALL OF CUSTOMERS TO DOUBLECHECK THEIR TICKETS BECAUSE THEY DON'T TAKE THE RESPONSIBILITY OF THEIR OWN MISTAKES!!! V. CHANTZIS

I paid for a return ticket and a few days later they said there had been "a problem" with one of the airlines. I asked for a refund and they basically offered to pay back 10€ for one flight that had paid for 105€. Definitely do not recommend. Of course when they did it the prices of my flight had gone up and I ended up paying for it. It is not worth it.

We found really cheap tickets through Skyscanner, on airtickets - after making a purchase we got email with our booking number, and email said we'll get e-tickets after 48h, as usual. Time has passed and we didn't receive any, so we contacted them through their site, next day - no answer so we did it again, also tried calling, it said numbers are not in use... Then I read all the bad reviews and didn't at all feel comfortable. Bad things happened next day, when we got email they cancelled our tickets due to some technical problems, and that our money will be refunded in 1-5 days (hope for that really). So now we are left without tickets, only few days before departure.
Really disappointed with this company, and while reading other reviews I realised I'm not the only one!