Akai Apparel Reviews 480

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Thoroughly happy with the product especially at the price point that I paid. Quality is great, compared to other hoodies I have bought from othe popular brands. The tracksuit bottoms are my favourite,... See more

Company replied

Rated 5 out of 5 stars

Found a hoodie by Akai in TKMaxx, had a look online and found their store, got a great deal for an excellent tracksuit set for £25 which arrived quick. Top quality stuff, definitely getting more!

Company replied

Rated 2 out of 5 stars

Bought a few of these tee-shirts as I liked the design, from the sizing guide i'd need XL sizes. However on receiving and trying on, while labelled XL I would say they were only M size. I wear tight... See more

Company replied

Rated 5 out of 5 stars

very good and excellent these people give i or 2 stars they do not know what day are talking about some of these people can`t even trust dressed them self properly and give i or 2 stars thank

Company details

  1. Clothing Shop
  2. Activewear shop
  3. Couture store
  4. Men's clothes shop
  5. Streetwear store
  6. T-shirt Company

Written by the company

Akai Apparel offers premium streetwear without the premium pricing. Our founders collectively have over 45 years of experience within the fashion & retail sector. Expect great fits and design from our collections as well as outstanding customer support. ​ We want you to enjoy wearing our products as much as us and look forward to serving you.


Contact info

4.1

Great

TrustScore 4 out of 5

480 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Awful experience, won’t be buying again!

My partner made an order the 10th October, returned the items on the 19th October and received an email confirming a refund on 17th November, however it is now 11/12 and there is no sign of the refund and customer service don’t bother to respond anymore! Massive waste of £60 & I won’t be ordering from them again!

19 October 2024
Unprompted review
Rated 1 out of 5 stars

**SCAM ALERT**

**SCAM ALERT**
Do not purchase. This site is a fraud. I have not been able to return merchandise but received no response for weeks after numerous attempts to contact the site own.
BEWARE

14 May 2023
Unprompted review
Akai Apparel logo

Reply from Akai Apparel

Hi Jospeh,

If you go online and check our returns process you are able to send the goods back. We have changed our process a little so maybe that is where the issue has come from. If you email us again we will get back to you. I am not sure what problem you have been experiencing.

Rated 5 out of 5 stars

Brilliant item

Brilliant item, worth every penny

4 April 2023
Akai Apparel logo

Reply from Akai Apparel

Hello Jordan,

Thank you so much for the 5-star review

Akai Apparel

Rated 3 out of 5 stars

hoodie for 9.99

hoodie for 9.99, absolute bargain, the quality is actually OK, sadly ordered large and it didn't fit, bit to small, i kept it because its only 9.99, wear round the house, Mrs can wear it, so anyway i ordered an XL a few days later sadly this also was a bit to small, the large is exactly the same size as the Xtra Large,
Its not their fault that the hoodie does not fit me and for 9.99 i would recommend buying one, its also not their fault that i can not be bothered to return it, however i do expect the XL to be bigger than the Large, this is why i can only give 3 star.

2 April 2023
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Reply from Akai Apparel

Hi Lee,

Our product is slim fitting. There is a difference in sizing but nonetheless all sizes will remain slim. We are sorry that we could not provide what you were looking for.

Rated 5 out of 5 stars

Shopping at Akai Appaarel

Brilliant website easy to manoeuvre and order secure payment Super Fast P&P Smooth Transaction

28 March 2023
Akai Apparel logo

Reply from Akai Apparel

Hello Anthony,

Thank you so much for the 5-star review

Akai Apparel

Rated 5 out of 5 stars

Good value

Ordered 2 different tops. Good quality. Ordered XL for slightly bigger fit but they were a comfortable fit but good anyway. Then I ordered 2 track bottoms in XL for hopefully a looser fit but they only just fit. So I would say go a size up. Easy ordering, good delivery.

30 March 2023
Akai Apparel logo

Reply from Akai Apparel

Hello Graham,

Thank you so much for the 5-star review

Akai Apparel

Rated 1 out of 5 stars

Better dont waste ur time and money…

Better dont waste ur time and money with this scammers. I ordered stuff online and they didnt send it. REAL SCAMMERS.

9 March 2023
Unprompted review
Akai Apparel logo

Reply from Akai Apparel

Hi Mantas,

That is completely untrue. This was cancelled and refunded due to it flagging as a fraud order.

Many thanks

Rated 1 out of 5 stars

not even at the sale prices

Several tracksuits ordered and ALL had issues. Holes in stitching which ripped wider with first wearing. All lost several zip toggles. One pair of bottoms was VASTLY smaller than the other which was supposedly the same size. They ignored all my emails weeks and ONLY responded when I raised a PayPal dispute- in which they told me I was wrong as they knew their product and refused any refund. Absolute scam artists and terrible customer service. Avoid at all costs

28 February 2023
Unprompted review
Akai Apparel logo

Reply from Akai Apparel

Hi Jamie,

This was largely discussed on email and through PayPal.

Many thanks

Rated 5 out of 5 stars

I like what i received

I like what i received. Thank you guys. Product is made in Pakistan in good quality.

27 February 2023
Akai Apparel logo

Reply from Akai Apparel

Hello Mehmet,

Thank you so much for the 5-star review.

We really appreciate your comments and look forward to serving you again.

Akai Apparel

Rated 4 out of 5 stars

Good and bad…

Let's get the not so good stuff out the way first. The dispatch time and royal tracked delivery was longer than expected. When my order turned up today it was the wrong colour to what I ordered (it was green and not brown) ...
Luckily I like the colour they have sent instead and the quality is excellent especially for the prices they are offering at the moment.
Don't know if it was a stock issue as it is a clearance sale, however apart from all this I would use them again.

8 March 2023
Unprompted review
Akai Apparel logo

Reply from Akai Apparel

Hello Shane,

Thank you so much for the 4-star review.

To clarify the tracksuit you purchased is labelled as Khaki and never advertised as brown. Sometimes screens may show the colour differently but we have not had this issue before.

We really appreciate your comments though and look forward to serving you again.

Akai Apparel

Rated 5 out of 5 stars

product is average

24 February 2023
Akai Apparel logo

Reply from Akai Apparel

Hello Syed,

Thank you so much for the 5-star review but we apologise you feel our product is only average.

Akai Apparel

Rated 5 out of 5 stars

Excellent

Really good quality and fast delivery highly recommend

6 February 2023
Akai Apparel logo

Reply from Akai Apparel

Hello Neil,

Thank you so much for the 5-star review.

We really appreciate your comments and look forward to serving you again.

Akai Apparel

Rated 5 out of 5 stars

Never Purchased Akai before

Never Purchased Akai before, very impressed with the Product for the price! totally recommend, also the speedy service from purchase to delivery.

Will be be buying from them again

Phil Lanigan.

1 February 2023
Akai Apparel logo

Reply from Akai Apparel

Hello Phil,

Thank you so much for the 5-star review.

We really appreciate your comments and look forward to serving you again.

Akai Apparel

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