AKC Pet Insurance Reviews 

1,092
•
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

RUN!!! THEY DO NOT REIMBURSE!! Believe what others say… THIS IS A SCAM! If you have a dog that is older than 6 or 7 they will ONLY pay for accidents and wellness visits if you chose that option. I ca... See more

Rated 1 out of 5 stars

My 1 year old Havanese dog that we got from a breeder we noticed around her 1 year birthday that she was limping and pulling her right hind leg up. I took her to the vet and they X-rayed her. The diag... See more

Rated 1 out of 5 stars

Absolutely terrible company, do not use them! There are far better pet insurance companies out there that actually pay on claims versus deny every single one you put in. We were with them for 2 months... See more

Company replied

Rated 5 out of 5 stars

Our little puppy has had a few casualties, so I’m really fortunate that I took a policy out. I have been treated like royalty, by this insurance company. I appreciate it!!! (I am a senior citizen... See more

Company replied

Company details

  1. Pet Insurance Company

Written by the company

PetPartners Inc., a licensed agency, administers pet insurance for the AKC Pet Insurance brand underwritten by Independence American Insurance Company. Customizable coverage allows you to create a pet insurance plan to meet your pet's individual needs without going over your budget. 1. Start by choosing from accident and illness coverage or accident only. 2. Further customize your plan by adding coverage for hereditary conditions, exams, final respects and wellness care. 3. Then choose your own deductible, coinsurance and annual limit to complete your unique plan! Get your free quote today - https://www.akcpetinsurance.com/enroll *Policyholders enjoy access to the 24/7 Vet Helpline. Call or chat with licensed veterinary professionals to get your pet health questions answered directly from your phone. Learn more - https://www.akcpetinsurance.com/24-7-vet-helpline *Policyholders can also manage pet health with the TailTrax app! Keep track of your pet's health records, access your pet insurance documents, submit a pet insurance claim, join the pet community in your neighborhood and much more! Learn more - https://www.akcpetinsurance.com/tailtrax


Contact info

2.1

Poor

TrustScore 2 out of 5

1k reviews

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No recent history of asking for reviews

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2.1

All reviews

(1,092)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Garbage Insurance (DO NOT PURCHASE!!!)

I highly highly do not recommend this insurance. We purchased this insurance the day after we purchased our puppy and thought we were in the clear when he experienced health problems, however just like most insurance companies they always find a way to get out of paying your claim. This insurance claims they will cover the costs of vet visits for UTI and ultrasound just to name a few, but guess again they won't. Get this insurance if you would like to pay extra money for no reason on top of your already expensive vet bills otherwise, look elsewhere. There is a reason this insurance is cheaper than others and it shows. I wish I would have known prior to so here I am warning others after me.

12 September 2019
Unprompted review
Rated 5 out of 5 stars

Very good insurance

Very good insurance. I have two dogs and have had several health issues. AKC was always very helpful and quick in processing the claims. Highly recommend it.

12 September 2019
Unprompted review
Rated 5 out of 5 stars

Best out of 3 I've Tried

I've tried 3 pet insurance carriers, and hands down AKC Pet Insurance is the best! I have no complaints! They are extremely helpful over the phone and always polite customer service. The add-on wellness options sold me on their service and it's worth the cost! I have 2 corgis (2 years old and 6 months) and always try to utilize "preventative medicine" (vaccinations, annual check-ups, heart worm and flea and ticks medications, etc.) and their wellness add-on options definitely make all the difference with vet bills. Most recently, my husband and I bought our first house and moved to a new address in April. In May, I had taken my older corgi to her annual check-up but had forgotten to submit my claim in amongst unpacking until I had another claim to submit in August when she suddenly had a gastric ulcer and stopped holding down food. I got reimbursements back on both fairly quickly (within about 7 business days) and have hit my deductible! It's also wonderful to be able to add my younger corgi even though she's not AKC registered. 10 out of 10! Thank you AKC Pet Insurance!!

11 September 2019
Unprompted review
Rated 5 out of 5 stars

AKC Pet Insurance is truly the best pet…

AKC Pet Insurance is truly the best pet insurance around. They care about your pets. They issue reimbursements on claims quickly, and are always able to answer questions. The customer service staff is always super friendly and kind. I just lost my English bulldog, and when I called to let AKC know, they were very empathetic, advised me to take my time submitting medical claim forms and invoices, and sent a very lovely card with hand written sentiments from the staff. I used them for twelve years with my other bully, and will always use AKC for pet insurance.

7 September 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding. Bryce was incredibly helpful, reliable, and professional. I sent him a massive dump of old claims and am extremely happy with the result. Bryce deserves a raise.

5 September 2019
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed with assistance from employees. Very friendly, non-rushing customer service

5 September 2019
Unprompted review
Rated 5 out of 5 stars

AKC pet insurance is fast and…

AKC pet insurance is fast in processing your claims explains what needs to be done if you call and are extremely helpful if you have any questions and in my opinion the best pet insurance you can get

5 September 2019
Unprompted review
Rated 4 out of 5 stars

Only Issue

The only thing I have a problem with is the website. I have trouble signing in, which makes it hard to submit and check my claims.

4 September 2019
Unprompted review

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