Super fast delivery and excellent quality! The Didrikson jacket feels warm, comfortable, and really well constructed. I compared several shops, and this was the best price. Definitely recommend both t... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Exxelent I felt a personal and geniue interest to find most suitable outfit within my budget me when i asked for advice regarding rechnical rain wear. Thanks for your advice Frank, 100% satisfie... See more
Got good advice first when i send a message and ordered that they recommend, good choice! Didnt took long to get the package 😁👌 Thank you, now i have really nice Christmas presents for my nephews... See more
Easy to shop and easy to pay. Very efficient. When the order was complete, the trackong number on the shipment was issued. Easy to follow the shipment status.
Company details
Written by the company
På AktivVinter.no finner du populære merker og et stort utvalg innenfor ski, friluft og vesker. Du får rask levering, lave priser og god kundeservice. Besøk butikken nå >>
Contact info
4.8
Excellent
909 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery
Fast delivery and good information about where it was. the pick-up location was changed, but it went well.
21 September 2023
Unprompted review
Everything was all good.👍👍
Everything was all good.👍👍
I do recommend shopping here.
5 September 2023
Unprompted review
Very good service.
13 September 2023
Unprompted review
Trustworthy
Quick service and delivery, content according to order.
14 September 2023
Unprompted review
Customer service was great
Customer service was great. He helped me a lot to pick right tool for my ski prep.
Especial thanks for Fredrick.
Cheers
15 March 2023
Unprompted review
My package hasn´t arrived yet
My package hasn´t arrived yet, I bought it 13 days ago and it has been stopped for days.
1 February 2023
Unprompted review
Reply from AktivVinter.no
Hello Ana.
Thank you for your views here on Trustpilot. We have also been in direct contact with you regarding the delay with Post Nord, and we are still in dialogue with you, so the matter should be solved by Post Nord shortly.
Kind regards,
Britt-Karin Hallingdal
Aktivvinter.no
Nice customer service!
31 October 2022
Unprompted review
Great service
Very professional, helpful and courteous staff when communicating during a purchase. Despite some issues with sizes of product, the staff were very helpful and clear about how I could get the product that was best suited to me. They waived the time limit on returning a product so I could ensure I had the correct size by ordering a larger item and waiting to see which fitted best. I will definitely be shopping with AktivVinter.no again.
11 June 2022
Unprompted review
Amazing service
Amazing service, I can not believe i get snowboard bag very fast in Norway bergen with out tax pay 🙆♂️
100% recommended for everyone 💪💪💪
6 January 2022
Unprompted review
Very expensive to return products
Quick delivery, but the product was smaller than expected. Be aware that returning a product costs 159 NOK (needs to be sent to Denmark).
13 December 2021
Unprompted review
Reply from AktivVinter.no
Vi beklager hvis du synes vår returfrakt er høy og det er synd hvis dette preger kjøpsopplevelsen hos oss. På vår hjemmeside informerer vi om returfrakten, og det er også beskrevet i våre kjøpsbetingelser. Disse betingelsene blir man som kunde
informert om innen godkjenning av bestillingen og innen kjøpet bekreftes. Hvis du en annen gang har spørsmål eller synspunkter til våre betingelser eller produkter, så er du alltid velkommen til å kontakte vår kundeservice som gjerne hjelper deg.
Ha en fin dag.
Med vennlig hilsen
AktivVinter.no
Britt-Karin
Sending me spam
Sending me spam e-mail without possibility to unsubscribe. Maybe not a big deal for everyone, but for me it is.
28 November 2021
Unprompted review
Reply from AktivVinter.no
Hei Trond,
Takk for din anmeldelse av oss.
Jeg beklager at du ikke finner knappen for å avslutte abonnementet på nyhetsbrevet. Knappen er nederst i selve nyhetsbrevet. Heldigvis kan du bare kontakt vår kundeservice for å avslutte abonnementet.
Du er nå avmeldt.
Ta endelig kontakt med oss hvis det er noe vi kan hjelpe deg med.
Med vennlig hilsen,
AktivVinter.no
Danni
I’m very satisfied and recommend!
I’m very satisfied with the service. Good advice online on choosing suitable alpine skis. Everything worked well in terms of order and information change and bindings were perfectly set. Package arrived super quickly and good tracking availability online. Recommend highly!
15 February 2021
Unprompted review
Great customerservice
Great customerservice! Fast delivery! Everything smooth! Overall good place to order.
7 February 2021
Unprompted review
Ski Helmet Salomon Visor
The ski helmet which I bought does not do the job. Visor just does not work. Even if the size its perfect, the wind blow my eyes through visor.
P.S. This review its about product which i bought and not about the store
2 February 2021
Unprompted review
Reply from AktivVinter.no
Hi Vasile,
Thank you for your review.
Feel free to rate the product directly at the manufacturer's site here:
https://no.trustpilot.com/review/www.salomon.com?languages=all
Please reach out if there is anything we can assist you with. All we want is to deliver good service to our customers :-)
Regards,
AktivVinter.no
Danni
Rask o fin handel.
24 January 2021
Unprompted review
The store managed to send my order to a…
The store managed to send my order to a wrong person. 3-4 days delivery turned into 2 weeks and still waiting. Spent a good few hours trying to sort it out. Disappointing
3 December 2020
Unprompted review
Reply from AktivVinter.no
Hi,
I fully understand your frustration, as we have also talked about over the phone and via email.
I will not make any excuses, we made a mistake with your order and can we are now trying to sort it out, and You also know that we have send a new parcel.
It is on its way and I just hope that you will be satisfied with the items you ordered.
We deliver thousands of orders every week, with hardly any errors happening. When something do happen, we will do whatever we can to sort it out.
If you have any more questions regarding your order, or anything at all, we are available via phone, email and chat. So do not hesitate to contact us, whether it is positive or negative.
Regards,
Danni,
Customer Service Manager
Great shopping experience
Great prices, fast shipping and overall a very positive experience.
23 November 2020
Unprompted review
Very pleased
31 August 2020
Unprompted review
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