They will get the work done over a few services so if you want your car back in one day this may not be the Kia service center for you.
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Signed contract of Purchase June 28th 2019 Now 17/01/2019 and this review is the first and only contact since June28th. Not even a call to see if all was OK. Received no response to the questio... See more
Alan Mance Kia (Footscray) is my new benchmark for service, knowledge, interaction, responsiveness and quality. I've had five Toyota vehicles in the last ten years (and been very happy with them) but... See more
The brand-new Sportage had not been checked before delivery - tinted windows had bubbles and there was a defect in the exterior paintwork. "We'll fix it on the first service" is not the comment I wan... See more
Company details
Information provided by various external sources
Visit Alan Mance Kia for great selection of new, used and demo vehicles. We can also assist with finance, fleet, parts and genuine servicing.
Contact info
419 Barkly Street, 3011, Footscray, Australia
- (03) 9133 0500
- kazi@ammotors.com.au
- www.alanmancekia.com.au
1.9
Poor
32 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Professionals thru and thru
Easy to deal with and a great product as well. They went out of their way to do the deal that I wanted
3 September 2018
Unprompted review
good offer and after sale service
3 September 2018
Unprompted review
Great buying experience
Great buying experience, and delivered as expected. I bought a Kia Sportage and I love it. Izzy is an asset to the Kia organisation. The only 2 gripes I have is that I had to ask several times for a copy of the Sales Invoice (after the sale had gone through and the Finance Person was unavailable at the time to issue a receipt), and maybe the after sales service team could have made a call to see how I was going with the car? All in all a good experience though.
3 September 2018
Unprompted review
Nice change to be able to walk in and…
Nice change to be able to walk in and negotiate a great deal without wasting time or fluffing about. A pleasure to deal with.
31 August 2018
Unprompted review
Highly recommend
Really helpful staff across the entire buying experience including buying the car, financing and insurance. Made my life easier being able to do it all in one place. I felt the price of everything was very competitive. I bought a Kia Sportage and absolutely love it.
8 August 2018
Unprompted review
Faults in brand-new Sportage
The brand-new Sportage had not been checked before delivery - tinted windows had bubbles and there was a defect in the exterior paintwork.
"We'll fix it on the first service" is not the comment I wanted to hear. Salespeople blamed "the boys out the back". It takes a number of years to save the money to buy a new car - probably the only new car I will buy in a lifetime. A new car should be in perfect condition when delivered. Not a great experience when it should have been exciting for me.
7 August 2018
Unprompted review
excellent service and efficient
7 August 2018
Unprompted review
Simple
Simple, polite, courteous...
Feedback for KIA
Include cleaning the vehicle in your dealer's service schedule - surely for a $430 service- a vacuum clean wouldn't be too much to ask
6 August 2018
Unprompted review
Staff were amazing from floor to finance
1 August 2018
Unprompted review
Acceptable but just standard for the…
Acceptable but just standard for the car industry
20 July 2018
Unprompted review
Quick shipping.
20 July 2018
Unprompted review
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