Alba Rose Reviews 845

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, frequently describing them as beautiful, well-made, and stunning. Many people appreciate the personalized and compassionate customer service, noting that the staff is kind, patient, and keeps them informed throughout the process. The jewelry is often highlighted as a deeply meaningful keepsake, providing comfort and a special way to remember loved ones. Consumers also frequently mention the excellent communication, speedy delivery, and beautiful presentation of the items, including thoughtful packaging and certificates. The overall service is described as brilliant and outstanding, with many reviewers expressing their complete satisfaction and recommending the company without hesitation.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the beautiful and well-made... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the exceptional quality of... See more

Service

Consumers find service to be positive. Many reviewers express complete satisfaction, highlighting the... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent... See more

Based on these reviews

Rated 5 out of 5 stars

Albarose make beautiful and well made momentos of our beloved pets. Through email they update you of the progress of your order at each stage. I was constantly updated and reminded that I could ask q... See more

Rated 5 out of 5 stars

Absolutely stunning ring! I truly love it & my daughter cried when she saw hers. My husband will be with me forever now. 💚 Very reasonably priced & excellent quality. I cannot thank Alba Rose enough... See more

Rated 5 out of 5 stars

I just love my ashes ring, lovely colour topaz stone. I can remember my sister every day and know that she is close by.Customer service was great from start to finish with step by step email updates o... See more

Rated 5 out of 5 stars

The customer service was exemplary. I thought I knew exactly what I wanted, which wasn't readily available. They were prepared to make it and sent samples of different chains to choose from. I was pro... See more


Company details

  1. #14 of 295 best companies in Jewellery shop

Written by the company

At Alba Rose, we create beautiful, hand-crafted jewellery that holds a story close to the heart. Each piece is individually made using a small token of your loved one’s ashes, carefully encapsulated within colourful Venetian Murano glass to form a radiant gemstone that is truly one of a kind. Our specialist artisans work with exceptional care and respect at every stage of the process — from the safe handling of ashes to the final polishing of your finished piece. We treat every order as a personal tribute, ensuring that each gemstone reflects both artistry and memory. Based in the United Kingdom, we combine traditional craftsmanship with modern design to create lasting keepsakes that can be treasured for generations. Our collections include rings, pendants, bracelets, and earrings, all available in a choice of precious metals including sterling silver and solid gold. From the moment you request your ashes collection kit to the delivery of your finished jewellery, we keep you informed at every step with thoughtful updates and genuine care. Our goal is to bring comfort, connection, and beauty to those who wish to honour their loved ones in a meaningful way. At Alba Rose, we believe that memories deserve to be held close — always. Every piece we make is more than jewellery; it’s a timeless expression of love, remembrance, and the enduring bond that never fades.


Contact info

5.0

Excellent

TrustScore 5 out of 5

845 reviews

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Rated 5 out of 5 stars

The attention to detail this company…

The attention to detail this company brings is incredible. From the first moment of selecting my jewellery, each and every step of the process is communicated and regular updates are sent. They know they are dealing with the most precious items possible and that really comes through . The quality of their products is phenomenal. They treat all your items with the upmost respect and care. I’m so grateful I found such a reliable company.

15 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, easy to follow ordering process and received regular updates on the process.
Items came as ordered and as per pictures.

9 April 2026
Rated 5 out of 5 stars

Albarose make beautiful and well made…

Albarose make beautiful and well made momentos of our beloved pets. Through email they update you of the progress of your order at each stage. I was constantly updated and reminded that I could ask questions about the process. I have used the services of albarose three times and am completely satisfied with their work and would not hesitate to recommend them. Nothing seems to be too much trouble

9 April 2026
Rated 5 out of 5 stars

I just love my ashes ring

I just love my ashes ring, lovely colour topaz stone. I can remember my sister every day and know that she is close by.Customer service was great from start to finish with step by step email updates on the progress. It was really worth the wait to receive something so lovely and perfect in every way. The detail of the ring is amazing and I would definitely recommend.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Amazing customer service, speedy delivery with top quality jewelry. I am so pleased with my ring & its a great comfort. Would highly recommend. Thank you Alba Rose

2 April 2026
Rated 5 out of 5 stars

The pendant is lovely

The pendant is lovely, beautifully made and the colour of the pink gem is perfect. The progress updates while it was being made were very welcome and the delivery time was far less than estimated on ordering.
I am very glad that Alba Rose are in colaboration with Dignity Pet Crematorium as this gave me peace of mind and confidence that the pendant would be genuine and actually include my pets ashes, rather than picking a company from the internet, which I would not have felt happy doing.

27 March 2026
Rated 5 out of 5 stars

Absolutely stunning ring

Absolutely stunning ring! I truly love it & my daughter cried when she saw hers. My husband will be with me forever now. 💚
Very reasonably priced & excellent quality. I cannot thank Alba Rose enough for making me such a beautiful piece of jewellery which I will forever wear with love & pride.

31 March 2026
Rated 5 out of 5 stars

Lovely items

Lovely items, I’m really happy with my ring 💍It means a lot having my mam’s ashes in it.

They sent a kit out first with a ring sizer, so I knew I was getting the perfect fit. I was kept updated throughout the whole process and it arrived on time.

Beautiful quality and such a special keepsake. I’ll deffo be buying again in the future..

26 March 2026
Rated 5 out of 5 stars

I received my ring sizer and ashes pack…

I received my ring sizer and ashes pack within days of ordering. It came beautifully presented once I placed my order I had my ring within 2 weeks, with updated emails throughout. My ring is exactly what I saw in the picture. again it was. Beautifully presented with a certificate and care management information. Absolutely brilliant service. Thank you for looking after my son ❤️

26 March 2026
Rated 5 out of 5 stars

The Most Beautiful Tribute I Could Have Asked For

I am absolutely over the moon with my ashes into Murano glass jewellery made by Alba Rose. From start to finish, the entire experience has been nothing short of exceptional.

The customer service I received especially from Ryan is honestly one of the best I have ever experienced from any company. I was kept updated throughout the whole making process, which gave me so much comfort and reassurance during what is such an emotional journey.

When the jewellery arrived, the presentation was beautiful. The boxes were so thoughtfully packaged, and the pieces themselves are simply stunning truly works of art. You can see and feel the care, respect, and craftsmanship that has gone into every detail. These are not just pieces of jewellery; they are deeply meaningful keepsakes that I will treasure forever.

Everything was completed and delivered in a timely manner, and the professionalism, kindness, and compassion shown throughout made this experience even more special.

I cannot thank Alba Rose and Ryan enough for creating something so beautiful and for treating such a sensitive process with such dignity and care. I would wholeheartedly recommend them to anyone looking for something truly special and meaningful. 💖✨

21 March 2026
Unprompted review

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