Along winded Form but worth the effort if you have various medical issues as they do ask a lot of info. You can always call them if you have an issue completing the Form. Prices are competitve time w... See more

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Company details
- #35 of 67 best companies in Travel Insurance Company
- #60 of 141 best companies in Insurance company
About albert & eddie travel insurance
Written by the company
Why choose albert & eddie?
Written by the company

- Our aim is to close the gap between expectations and reality using;
- Simplicity: travel insurance is complex, we’ve made it simple. Personalisation: our step by step quote process gives you the right cover. Innovation: smart technology but with good old fashioned service. Intelligence: giving you all the information so you can make the right choice.
- Save 15% when you book online
- Enjoy a fantastic 15% saving on your purchase when you shop with us online (vs our customer service prices). The discount is automatically applied so you can be sure that the price you see is the price you pay.
- Cover starts from under £10
- Using our smart technology, we remove the risk of seeing too many options, and can then offer you products based on your individual needs and requirements ultimately leading to better claims outcomes and increased overall customer satisfaction.
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
why choose us?
we've broken down the complexities and scrapped the insurance jargon
Contact info
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom
- 0333 005 1105
- hello@albertandeddie.co.uk
- www.albertandeddie.co.uk
albert & eddie Travel Insurance
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Very warm, friendly ptofessional service
Very helpful, friendly and professional advisor helped us through the whole process of declaring medical issues etc. Made what can be quite complex go so smoothly.
Well done!
Willing to insure pre existing…
Willing to insure pre existing conditions at a competitive rate. I’m very impressed.
Great customer service on the weekend
I had to make a change to my travel insurance policy asap and their customers service team sorted it out on a SATURDAY MORNING in less than 5 minutes. Very helpful, respectful, and patient.
Not needed to make a claim yet so can't…
Not needed to make a claim yet so can't give a five star, but very pleased with how they accepted a new medical condition with no increase in premium.
All straightforward
All straightforward. Thorough questionnaire, but everything was clear.
Very competitive rates
Good prices given for people with…
Good prices given for people with medical problems.
Easy website to navigate
Process easy
Process easy and simple enough. I get the kind of quote that suits my situation without any problems.
Quite easy to complete forms online
Quite easy to complete forms online. However, each time I have purchased insurance I have had a problem with one medication which has been prescribed. The condition I have is not listed which results in a phone call having to be made.
A good experience
They were very thorough in collecting my information regarding my health. The final price for my insurance was very favourable compared to other companies.
Fantastic quote.
The policy was extremely well priced for the two of us and we will be using you again when we go for three weeks from the 30th May to the 20th June 2026.
So easy to purchase on line
So easy to purchase on line. Easy to follow instructions and also when I requested paper policy it was sent out quickly
Already done this Albert& Eddie!
Price quoted was very competitive even…
Price quoted was very competitive even taking medical condition into consideration, have just returned from holiday, did not need to contact you, but it's nice to know you are covered
Very good Insurance
The staff were very helpful and professional. There was no problem setting up the policy and they sent me in paper firm.
Good cover for my cancer diagnosis at a…
Good cover for my cancer diagnosis at a reasonable price
It was very easy to arrange insurance
It was very easy to arrange insurance
Really good price for 80 year old
Great company
Very sensible medical questions. Offer 3 levels of cover. For the past few years you are my go to medical insurance for holidays.
We did have to claim once. The whole process was simply and fair. All settled within 5 days.
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