Albertsons Reviews 

Worst website ever! What has happened to this company?

My favorite food store in the whole entire world. They have the best products and everything is always on stock.

This store is the absolute WORST at deliveries. Customer service is NON-EXISTENT, unresponsive and unapologetic when they screw up an order and they screw up orders CONSTANTLY. Drive Up & Go manager needs to be replaced. Cancelling my Fresh Pass subscription after 5 orders that were incomplete, not delivered and cancelled without notice. HORRIBLE.

Paid $70 for about 30 rolls of paper towels and only recieved one.

The staff is wonderful! However, the computer misses a lot of the specials. I have to check the receipt and then get in line at customer service for a refund. I didn't know the cyber deal had to be purchased online. I am going to start shopping at the spence in Morro Bay

Not the best store but it worked for a quick stop

The older Mexican gal was rude! Completely rude! Rolled her eyes when asked to help me... Will not be back to this location!

For some reason my pharmacy link on the Albertson's app was not working. It would not let me sign in. I could not see my prescriptions. I called customer service for some help, I used the number listed in the app. I reached some one in India. It took a lot of repeating myself before she started to understand my issue. She kept telling me to call the pharmacy and I kept telling her that they can't help you with the app, of course. Then I starting hearing loud music and I could not hear her well. She is doing customer service from her home, as is often the case. I asked her if she could please transfer me to someone in the US and she said she could not. Very disappointed with Albertsons/Safeway! Give these jobs to people in the US please!

I ordered curbside pick up for snow crabs at the Lakewood CA store. The guy brought them out and they were dripping like crazy and once I loaded them in my bag...foul smell. I took a peak and a few had black spots. Once I got home to inspect the 8lbs. They were covered in a while film and black spots. They were not fresh at all. And were not kept frozen by the store

App did not work on checkout. The cashier had no idea how to work it. Sent me over to someone who helped me. Went back and cashier having problems with someone else on the app. She ended up obnoxious and blamed me. Albertsons App sucks. Cashier had no idea how to sort out Shopping at Aldis from now on

Buyer Beware, we have shopped at Albertson's for several years and time and again we have caught them cheating on pricing in many different ways. The last straw came this week when they had an item "On Sale" with a price of $13.94. It was crowded and there was not time to check the receipt as we usually do but did look when we got home. They over charged us, never a surprise with them, so we called. The manager said that there were two items with the same description from the same supplier, same weight in the freezer but had different prices. If it was the first or the tenth time similar bait and switch products and pricing had come up we might say OK but it happens much too often. It is not the Cashiers who do the cheating it is the Management. Prices are often not updated to what is on the shelf, or labeled in an ambiguous way at a different price in the system, they often raise prices by 30 or 40% just before their 2 for 1 sales, which seems dishonest, overall they are not to be trusted. Check your receipt before you leave, you will see how often, there is a mistake, always in their favor.

Very expensive place because the New York capital management company owns them there crooks and smart and final is way better example apple pie at Albertsons 9.95. Smart and final 6.99 and it’s better Albertsons is a money pit use to be good when Joe Albertson owned it now it’s highway robbery

Albertsons management stands by and allows their employees to harass and yell openly at good paying customers calling them a thief while onlookers react in horror! That’s right, but the clincher is when they actually discover their star employees were most definitely wrong they kind of apologize by assuring their victim that they can have their money back no problem. Just come on in and pick up the $5 or the manager himself will bring it to you. Albertsons you deserve a lawsuit; yes you really deserve a lawsuit.

If you have been humiliated by an Albertsons employee like I have please understand Albertsons doesn’t care. Nope their care is merely getting you hooked on their “rewards program” that is clearly programmed in their favor. Example I spent 1.85 yet they don’t round up. I only got one point for that purchase so collecting 100 points to reach $1.00 of in store savings isn’t worth it. Plus buying things I really didn’t need just to get the extra points. Naw I’m good, but I’ll never return to an Albertsons money pit (aka grocery store) for the rest of my life, and Albertsons a good civil rights lawsuit just may be what will teach you to finally stop harassing your customers with employees who have over inflated egos strong enough to push out customers for life. Unbelievable, but never again.

I ordered a big bone steak to be cut. The manager that was supposed to come in that morning at 6 am was left instructions to cut the bone for me and that I would pick it up at 6:00 am 6:30am that manager Gabe never cut it. He said that would wait for me to cone in that time. Unfortunately I came later in the afternoon since something important arise and I wasn”t able to come that same time. This was nonsense you think he would still have it ready since he was instructed by the others worker the night before that I would be picking it up that same day at 6:00 am to 6:30am. Workers are not friendly. Ih hardly shop there because of these issues. This was at Albertsons in Van Buren and Lincoln Riverside Ca

I'm really sick and tired of seeing an item that is discounted but only if you use a digital coupon, this process is such a pain, I have the phone app but don't like using it, it can be confusing, and yes I'm in my sixties and I'm not the demographic that this coupon system is geared towards, I am not alone most of the people I know my age do not use the app, and a lot of them like me are just shopping elsewhere.

I have been shopping Albertsons store #4272 a couple of times a week for many years. On Oct 22 I purchased a bill of groceries totaling $74.66. When I got home I was missing 4 ribeye stakes. I went back to the store immediately, was gone for about 30 minutes and confronted the checker. I asked her where my steaks are, she said she never saw them. SO I confronted a manager to check his record and pull up the receipt. He was gone and came back and said they never were added to the total. so I went back home and checked my bank account and they were added to the total and I paid for therm. He lied, they were rang up on the bill. Either the girl checking me out took them home herself or he did or she gave them to another to take home. Anyway I was out over $50. That was my last trip to Albertsons

I've spent hours trying to order on-line for their Cybersale, Which they call "Drive up and go!"
It is terrible. I even contacted their help line, which was of no avail.
DO NOT WASTE your time!!!!!

Don’t get home delivery even if you are elderly and infirm! The third party deliverers seem incapable of following directions!

I don't have a problem with your employee's, they are wonderful and work very hard for their customers! However, your web site application stinks. Whoever is responsible for the web should be reassigned. I click items for purchase they go to my cart but when I check out they are not acknowledged! Pathetic!