Paul made the measuring/spec setting and quoting accurate and without pressure. Visiting to see the real thing in the shop was definitely worthwhile to settle any questions/doubts. John Fredericks Bri... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Albion Windows are a trusted family run business, trading for over 30 years, incorporated as a Limited company in 1996, having celebrated 25 years in 2021. Founder members of FENSA in 2002, endorsed by Which? Trusted Traders in 2017 and proud GGF group members. Operating across Bromley, Croydon, South London, Kent and Surrey we offer a wide range of double-glazing windows, doors and conservatories including casement and sash windows, bi-fold and composite doors in high quality Upvc, aluminium and wood.
295 Lower Addiscombe Road, CR0 6RE, Croydon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What an excellent, professional, caring company from start to finish and beyond.
Ordering was super easy (with a decent cost compared to some other 'in your face online companies). Surveyor came to get exact measurements. Installation was quick and clean. Then, after a panic yesterday (first time of using the key after going out) and having trouble getting the door open (my failing not theirs) I recieved supportive
advice and reassurance when I rang. I couldn't ask for a better service. I HIGHLY recommend Albion for doors and windows. Thank you Paul, Keith, Ricky, Mick and the office staff 👏🏻🌟👏🏻🌟👏🏻

Reply from Albion Windows and Conservatories Limited
Great team of guys who put my windows in , polite, respectful,friendly and hard working and cleaned up after them . Windows look great

Reply from Albion Windows and Conservatories Limited
Good helpful service with a good product that was fitted quickly
Very happy with the windows
I would buy from Albion again

Reply from Albion Windows and Conservatories Limited
It was a pleasure having the team installing the new folding doors after taking out the old patio doors,they were very professional and new exactly what they were doing and left the workplace spick and span.

Reply from Albion Windows and Conservatories Limited
Great team and service, thank you! Will be in touch for more home improvements

Reply from Albion Windows and Conservatories Limited

Reply from Albion Windows and Conservatories Limited
Great local company to deal with from start to finish, no hard sell, honest advice, skilled and careful workmanship by the fitters who really went the extra mile and all at a very competitive price. Highly recommended

Reply from Albion Windows and Conservatories Limited
Excellent work done, real attention to detail and very clean and tidy workmen.

Reply from Albion Windows and Conservatories Limited

Reply from Albion Windows and Conservatories Limited
Very professional workman who were very conscious about keeping mess down to a minimum

Reply from Albion Windows and Conservatories Limited
We have used Albion Windows before, many years ago in our previous home 30 years ago, those windows are still going strong.This time we called upon them to supply and fit a new glass lantern roof for our kitchen and a new kitchen window. The price was reasonable, they were fitted well and the fitters were really nice and skillfull. Perfect, everybody from the owner to all the staff were very helpful. Thank you and we will come back to you when we need to replace the other windows in our home next year.

Reply from Albion Windows and Conservatories Limited
Excellent service from start to finish with our new windows. We have already used Albion for our front door & bi-fold doors, so didn’t want to use anyone else

Reply from Albion Windows and Conservatories Limited
Albion installed windows at the family home over 25 years ago and windows still good today so testament to the quality. No brainer to go with Albion again and have been impressed from start to finish! The whole process from emailing photos for quote, measuring up to install was seamless. Fitters hard-working, professional and left the house clean and tidy afterwards. All telephone and email communication/queries were responded to promptly. Extremely happy with the new windows and fascia! Really good company to deal with and my sister has already had her home measured up for new windows and porch. Highly recommend and keep up the great work 👍

Reply from Albion Windows and Conservatories Limited
Great quality, great service. Hardworking installers, focus on quality finish. Cleaned up all the way through and extremely polite. Even fantastic with the dog.

Reply from Albion Windows and Conservatories Limited
To deal with horrendous condensation, we needed double-glazing installed for the entire flat, including some massive old bay windows. Of the five companies we contacted for quotes, four were no-hopers. But from first contact to completion, Albion demonstrated why they have such brilliant reviews.
Steve Warren gave an unhurried detailed first inspection. His experience and expertise was clear and his quote was exactly what we paid.
Surveyor Keith Ott ironed out all the technical specs, explaining options and limitations and working to get as close to our vision as possible.
Luke and his team of fitters were a delight. Worked really hard, dealt with some unforeseen obstacles and left the place spotless. The windows look fantastic. And no more condensation. Thank you Albion.

Reply from Albion Windows and Conservatories Limited
All very efficient from start to finish and staff very pleasant to deal with, especially the two window fitters who did an excellent job and were most considerate! Thank you!

Reply from Albion Windows and Conservatories Limited

Reply from Albion Windows and Conservatories Limited
Had new double glazed windows. Lads were great, installed the windows and facia on roof with no fuss and cleared up afterwards. Very very pleased with the windows and all the work they did. Would 100pct recommend this company.

Reply from Albion Windows and Conservatories Limited
The service from the initial engagement right through to the installation was excellent and the quality of the windows and porch is also excellent. I would thoroughly recommend Albion Windows

Reply from Albion Windows and Conservatories Limited
From the initial consultation through to installation, everything was professional & seamless. Thoroughly recommended.

Reply from Albion Windows and Conservatories Limited
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.