Alex London Reviews 

155
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I ordered 2 scotland t-shirts for father's day..as the website said they would be delivered before father's..arrived on the Tuesday..2 days after father's day..paid £64 for both..opened the package up... See more

Rated 1 out of 5 stars

Do not use Alexandra London. I’d give 0 stars if possible. Sent wrong size item - of v poor quality and via China - but despite several e mails with photos/evidence they are stubbornly refusing to ref... See more

Rated 1 out of 5 stars

Stupidly ordered dress & shoes before reading reviews, so then tried to cancel my order. Alexandra London refused to cancel my order - items eventually arrived & they truly are dreadful quality. The... See more

Rated 1 out of 5 stars

DONOT ever buy from this scam company, trading under various names similar sites on web offering same products. Check how long & where items come from…..China . Took weeks to receive product unlike ph... See more

1.1

Bad

TrustScore 1 out of 5

155 reviews

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1.1

All reviews

(155)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling

Appalling! Total SCAM avoid at all costs. Cheap nasty fabric - I have better quality dusters!!!!!
Wish I had checked this site before I ordered - they are pretending to be something they are not - stealing photos. Kicking myself!!!!

11 July 2024
Unprompted review
Rated 1 out of 5 stars

AWFUL QUALITY £25 return COST

AWFUL QUALITY!! Barely resembles the picture and fabric is worse than the polyester you might find on a cheap umbrella. Not the ‘high quality with a luxurious feel’ as described in the website. Interestingly on second look over the website it doesn’t state what the fabric is made of, which may be against trading standards. The ‘hassle free’ returns policy includes a £25 cost to ship to China!! Against UK advertising standards?

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT order from this company

Do NOT order from this company! A complete scam! Sizes are completely wrong! It took ages to arrive and I cannot return unless I want to pay £30 postage! The name Alex London made me think it was a UK company. All from China! Never again! Very upsetting!

8 July 2024
Unprompted review
Rated 1 out of 5 stars

Have a feeling this is a scam… ordered…

Have a feeling this is a scam… ordered a couple of weeks ago but no goods yet… however… have seen same item for 1/4 of the price on Temu.. might be Temu in disguise! 😩. Will wait a bit longer to see if anything turns up … feel a right twit falling for this 🙄

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Nothing like their website pictures. ,Cheap, nasty run-up items. £25 for return as you have to send to China. AVOID, AVOID, AVOID!!!

9 July 2024
Unprompted review
Rated 1 out of 5 stars

AVOID - Do not buy!

Do not buy from this company! It's basically Shein/Temu disguised as a London Boutique! Amazing photography then when the clothes arrive they are cheap and terrible quality plus returns are £25 to send back to China!

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Company is just a complete scam

Company is just a complete scam. Items not as advertised, awful quality and no customer service/reply
The company changes its name on FB constantly.
I am now going to pass this over to pay pal and try to get a refund.

3 July 2024
Unprompted review
Rated 1 out of 5 stars

This company is a fraud no hassle free returns as posted on their website stay clear

Please be aware of this company they put Hassle free return within 30 days on their website but they do not offer this they give you a while saga of it will cost you £30 at least to return to China for which they cannot guarantee a safe return as the return is in the hands of Customs they are saying because they are so environmentally friendly they are thinking of CO2 emissions so the less planes used for their returns the better for the environment!,, basically they only have a central warehouse in China and do not want to reimburse you and definitively do not wish for the items back. Furthermore the sizing is totally wrong so PLEASE be warned. I got 25% back of £39.95 about £9.98 only they said an exception!,, I will never buy from advert again before checking reviews on line once bitten twice shy comes to mind

27 June 2024
Unprompted review

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