Alfonica Reviews 

265
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We’ve used Alfonica for many years and have been very happy with the service. Nathan in particular is always extremely helpful and quick to resolve any questions or issues. Reliable service and a gre... See more

Company replied

Rated 5 out of 5 stars

Zack and the team at Alphonica are an absolute pleasure to work with. Zack is always available to help, even with last-minute requests, and nothing ever feels like too much of a challenge. He is respo... See more

Company replied

Rated 1 out of 5 stars

I was moving out of an apartment at the end of June. I sent them an email with the proper 1 month notice. Despite multiple reminder emails from me, they didn't reply till 8 days AFTER my move out an... See more

Company replied

Rated 5 out of 5 stars

We were looking to upgrade our telephone system involving a switchboard with 30+ extensions. Excellent service from start to finish. Firstly they gave an easy to understand all encompassing quote and... See more

Company details

  1. Telephone company

Written by the company

Alfonica are leaders in business telecommunications specialising in end-to-end communication solutions, and we have over 25 years experience in delivering exceptional service. Our solutions are designed to help you connect, communicate and collaborate with ease.


Contact info

4.1

Great

TrustScore 4 out of 5

265 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.1

All reviews

(265)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alfonica went above & beyond once…

Alfonica went above & beyond once again, whereby Nathan attended site to install a WiFi mesh system after being advised such is officially outside of their remit.
The solution was implemented professionally and swiftly and has worked flawlessly since. Thanks Alfonica!!

17 July 2022
Unprompted review
Rated 5 out of 5 stars

Best service ever!!

Best service ever!!! Had an issue with the landline and serviceman was sent faster then emergency responder! The was solved extremely fast and professionally!
Thanks!
Highly recommended!

29 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Sammy installed a new telephone system for us at our nursery. The team very efficient and always willing to help answer any questions promptly.

16 June 2022
Unprompted review
Rated 5 out of 5 stars

A small issue

A charging cupboard had a small issue, it was picked up, rectified & delivered within a few hours.
If that's not customer service, what is?

26 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent proactive support

Excellent proactive support. Whenever I need them they are always there to offer practical help and guidance. Quick to respond to any email support and very pleased with all areas of this product.

7 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service for Community

We are a local charity in Oldbury, West Midlands and provide help and support to people with learning disabilities and/or autism. For our Let's Get Digital project, we needed SIM cards for participants' tablets. Sammy provided all the details about the different packages and helped choose the one best fit for our participants. He provided all support to set up the SIM portal. We. at Options for Life are very grateful to Alfonica for providing the SIM cards to our participants.
Thank you very much for everything!

16 November 2021
Unprompted review
Rated 5 out of 5 stars

Simon and the team What amazing service

What amazing service! Simon and the rest of the team have helped me grow my business with there one stop solutions enabling me to be out on the road servicing my clients. I have no hesitation recommending Alfonica.

4 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent & Helpful Service

Sammy has been extremely helpful and proficient in supplying us with tablets for our operational teams and mobile phones too.
Having had previous issues with connectivity with our previous provider, he was very thorough in identifying and procuring the best options for our business and remained extremely competitive.
Alfonica, as a whole, were attentive and offered useful and realistic options; their customer service is excellent and I highly recommend their services.

1 November 2021
Unprompted review
Rated 5 out of 5 stars

Exceptionally fast and informative…

Exceptionally fast and informative reply from Yehuda (Alfonica). Despite being located on another continent, Yehuda was able to shine a light and clear up the topic that was troubling me for some time now. Also, Alfonica's Youtube video about setting up IP Handset is very clear and informative. Highly recommended.

19 October 2021
Unprompted review
Rated 5 out of 5 stars

Alfonica are great supplier whom are…

Alfonica are great supplier whom are always professional and informative. Chris deals with the majoroity of my orders/faults/queries and is always excellent in his responses/actions. Would highly recommend using Alfonica

13 October 2021
Unprompted review

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