Alibris Reviews 20,332

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,892 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent selection of books, often including rare finds, and appreciate the very competitive pricing. Many people highlight the quality of the products, noting that books often arrive in better condition than described. The delivery service is frequently commended for its speed, with many orders arriving earlier than expected, and the ordering process is described as simple and straightforward. However, some customers occasionally experienced issues with packaging, mentioning that books, especially hardcovers, sometimes lacked adequate protection during shipping, leading to damage. A few people also reported discrepancies with their orders, such as receiving different editions than expected or experiencing issues with order fulfillment.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers frequently praise the quality and condition of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently report that books arrive in great... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the fast and timely... See more

Order

Customers consistently note positive experiences with order. Many reviewers find the ordering process easy... See more

Price

Customers had positive experiences with price. Many reviewers found prices to be very good, inexpensive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was just so happy that Alibris had the book. It's not easy to find and the subject -- singer-songwriter Steve Goodman, whose death from leukemia at a young age robbed the world of more fine music --... See more

Rated 5 out of 5 stars

The books are always in great condition. Delivery might vary a little, but by no more than a day or two, which seems like nothing in the face of the ease of the website and flow of the transaction. I... See more

Rated 5 out of 5 stars

The book I ordered came from a bookseller I'd purchased from before (Keeper Reineau) and I knew them to be knowledgeable about condition and fair pricing and how to properly store and ship books. Orde... See more

Rated 5 out of 5 stars

Alibris always has a good selection of used books with excellent prices. This order arrived quickly and in in great shape.


Company details

  1. Book shop
  2. Hobby shop

Written by the company

Choose from more than 200 million new & used books, used textbooks, and rare, out-of-print books from over 6,000 independent book stores around the world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I was just so happy that Alibris had…

I was just so happy that Alibris had the book. It's not easy to find and the subject -- singer-songwriter Steve Goodman, whose death from leukemia at a young age robbed the world of more fine music -- is worthy of this big book. The book arrived quickly and on our coffee table has pride of place with other fairly recent acquisitions. John Fugelsang's "Separation of Church and Hate," Barney Hoskyns's "Across the Great Divide," and the Colbert's "Does This Taste Funny?"

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Over my years of ordering I have been…

Over my years of ordering I have been MOORE than please with each of my experiences.
Placing order: very simple
Pricing: incredibly inexpensive for 2nd hand books
Condition of books: always in better shape than described
Delivery: earlier than delivery time noted.
I turn to Alibris first for book needs + recommend them to friends.

2 April 2026
Unprompted review
Rated 4 out of 5 stars

I ordered from Alibris for the first…

I ordered from Alibris for the first time with a discount code as the prices were/are very good. My overall experience was also good however I do wish they would use more packaging material to protect the books when shipped out as a handful of books got damaged some worse than others.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Soo Easy

The website is easy to maneuvre. There are many, many choices. The delivery is quick! The prices are great.
Veronica Haitsma

31 March 2026
Unprompted review

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