Alibris Reviews 20,333

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,892 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent selection of books, often including rare finds, and appreciate the very competitive pricing. Many people highlight the quality of the products, noting that books often arrive in better condition than described. The delivery service is frequently commended for its speed, with many orders arriving earlier than expected, and the ordering process is described as simple and straightforward. However, some customers occasionally experienced issues with packaging, mentioning that books, especially hardcovers, sometimes lacked adequate protection during shipping, leading to damage. A few people also reported discrepancies with their orders, such as receiving different editions than expected or experiencing issues with order fulfillment.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers frequently praise the quality and condition of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently report that books arrive in great... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the fast and timely... See more

Order

Customers consistently note positive experiences with order. Many reviewers find the ordering process easy... See more

Price

Customers had positive experiences with price. Many reviewers found prices to be very good, inexpensive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was just so happy that Alibris had the book. It's not easy to find and the subject -- singer-songwriter Steve Goodman, whose death from leukemia at a young age robbed the world of more fine music --... See more

Rated 5 out of 5 stars

The books are always in great condition. Delivery might vary a little, but by no more than a day or two, which seems like nothing in the face of the ease of the website and flow of the transaction. I... See more

Rated 5 out of 5 stars

The book I ordered came from a bookseller I'd purchased from before (Keeper Reineau) and I knew them to be knowledgeable about condition and fair pricing and how to properly store and ship books. Orde... See more

Rated 5 out of 5 stars

Alibris always has a good selection of used books with excellent prices. This order arrived quickly and in in great shape.


Company details

  1. Book shop
  2. Hobby shop

Written by the company

Choose from more than 200 million new & used books, used textbooks, and rare, out-of-print books from over 6,000 independent book stores around the world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Very quick response

Very quick response. The four books were each in at least as good condition as was claimed. The only negative was that I paid full per-book individual shipping charges even though the vendor was able to ship the books together.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Quick + Trustworthy

Purchasing the book was a quick and easy process. Shipping was fairly quick too considering it was U.S. to Canada. Customer service was also quick to respond when I asked for some clarification on my tracking number.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Very Pleased Customer M

The book that I needed was available and for a reasonable price. I purchased a used book and it was in very good condition. It arrived in a few days. I am a very pleased customer

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Affordable

I received the book I ordered pretty fast and it was in good condition! Much more affordable than any other place I could find it.

6 March 2026
Unprompted review
Rated 4 out of 5 stars

Consolidated Shipping

I would have given 5 stars but... I wish they had an option to consolidate shipping. I love the prices of the books but the shipping is killing any savings.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Alibris has lots of options

Alibris has lots of options
old, new copy used copy multiple copies.

I have college books useful for new hires. I can find them used at Alibris always keep some around
I can send out of print gov't publications to our sons in the military. They find it useful.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Alibris is the best

Alibris is my first choice to buy any book, new or used. The selection is excellent and I can always find a retailer that I can be proud to support.

13 March 2026
Unprompted review

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