A Lings Group Limited Reviews 

515
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

After a few intial hiccups installing a new toilet the Managing Director Aaron Lings personally stepped in and sorted out all of the issues .. this is a guy who cares passionately about the reput... See more

Rated 5 out of 5 stars

Excellent service we had two plumbers round who work very hard in sweltering heat and done an excellent job.

Rated 5 out of 5 stars

We needed help with blocked drainage, it was horrible because everything was coming up into our garden. Trevor arrived, he is so knowledgeable, very helpful, got rid of the blockage, more importantly... See more

Rated 5 out of 5 stars

Jessica rocks! She was absolutely brilliant sorting out our emergency with badly leaning pipe. She was friendly, efficient and professional. Even detected secondary leak that saved us lots of has... See more

Company details

  1. Gas engineer
  2. Drainage Service
  3. Gas company
  4. Gas installation service
  5. Gasfitter

Written by the company

We are A. Lings Group Limited. Established in South London and surrounding areas since 2014, we are a professional Home Emergency business. We are a Gas Safe Registered business, fully insured with a public liability, public indemnity insurance and employees liability insurance. Our honest and high standard of service means we are privileged to have a personal working relationship with our customers and we take pride in our reputation. You may have seen our eye-catching vans and bright logos! We have a highly skilled trades team and office team who are happy to assist you at all times. The team has now grown to multiple vans and trades and offer a 7 day call out service. We also operate 24 hours a day where needed. Our knowledge of Gas, Heating, Plumbing and Drainage is fantastic on domestic systems and our engineers are fully qualified with a minimum level 2 Diploma, ACS Gas qualifications or Jetting Association qualifications dependent on trade. We are constantly improving our business and are expanding on the trades we already provide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

515 reviews

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4.8

All reviews

(515)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Trevor was efficient, tidy and very polite. He sorted out our blockage in quick time and gave us some tips on how to prevent blockages in future. A great service thanks Trevor!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Trevor at A Lings Group - Amazing Service!

We were having a nightmare with both blocked toilets and a new born, Trevor was second to none, arrived at the property at 8am as promised and straight away sorted the blockage with ease! Also providing valuable feedback on how to keep our drains maintained, would definitely recommend A Lings Group for anyone having any home emergency’s, again a big thank you to Trevor!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

I called Homeserve to report a leak in…

I called Homeserve to report a leak in the kitchen sink. A few hours later Russell called me to say he was 10 mins away. He arrived on time. Russell was very friendly and respectful taking his shoes off as he entered my home. He listened to me as I explained the problem and fixed the leak within minutes. Russell then tested to check the leak was resolved and also asked me to check for myself. Russell was professional, friendly and very experienced as he sorted the problem efficiently. Thank you.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Quick comprehensive Service

I was really happy with the quick service provided by Charlie sorting out a blocked toilet. He had all the equipment including a vacuum to quickly unblock it, and a brand new pipe to replace the existing one. No waiting around for parts. All sorted in less than an hour.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Kai from A.LINGS.

Kai from A.LINGS.
Kai was very efficient in his work and very professional and friendly. Would definitely reccomend A.LINGS for home emergency needs. Thank you Kai for your expertise!!!!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Tricky repair

Jess did a tricky repair on our heating pipes and avoided lifting our floors which we thought may need to happen. She left the area clean and tidy and was great at explaining what she was doing.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

We needed help with blocked drainage

We needed help with blocked drainage, it was horrible because everything was coming up into our garden. Trevor arrived, he is so knowledgeable, very helpful, got rid of the blockage, more importantly found the cause of the blockage. Years of build up of fat due to previous owners/tenants pouring fat down the drain. At least we now know what's wrong and we can start looking at options/solutions, which were also provided by Trevor. Top quality customer service from professionals. Highly recommend this company.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Customer service was exceptional, and Trevor managed to fix our external drain problem within minutes despite previous attempts from other companies.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service - highly recommend

A Lings were called initially by my insurance company when I had water dripping through the ceiling from a blocked pipe under the shower and they provided a temporary fix. Charlie came back to fix the blockage and ensure that there was no further leaking; he was efficient, fixed the problem, demonstrated to me that it had been properly fixed and explained everything to me. Highly recommend.

13 February 2025
Unprompted review
Rated 4 out of 5 stars

Great customer service

Initially had an issue with 1st callout but customer service was excellent and issue fixed as well as it could with our limited coverage 2nd time around.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service.

I had a minor disaster at home, faulty boiler and a leaking radiator pipe all in the space of 30 mins. From my initial call with Chloe to Myke the engineers visit. The service was faultless, I really can’t speak highly enough of Myke, he was reassuring, polite and unbelievably helpful. His service was way beyond my previous experience with any tradesperson that has had the misfortune to visit my home. He was a credit to the company. We are all quick to criticise poor service, but we should also be mindful to acknowledge exceptional service - which this was. Even after my second call with Abby to report my leaking radiator, all I received was reassurance and support from her too. Finally, back to Chloe who was grateful for my call this evening and assisting me in providing this platform to leave feedback. Thanks again.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Russell arrived and identified the problem immediately. He explained what had happened and repaired it. I was very grateful for his advice and professionalism.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Russell was excellent.

Russell was very good.

Went the extra mile was courteous and efficient..
Very very polite. A good representative of the Company.
Would recommend him anytime

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Feedback on service

I met Russel twice on the first occasion to deal with a leak and diagnose the cause. This he did quickly and efficiently A part was needed that had to be ordered. This was managed swiftly and efficiently and he then returned to complete the job. He kept me informed at all stages of the process. The job was completed efficiently and all waste removed. He was extremely polite and courteous and clear in his communications I would very happily recommend his services to others

3 February 2025
Unprompted review

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