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See what reviewers are saying

Rated 1 out of 5 stars

Horrible! The dress I ordered came completely wrong and so cheap. Customer service responded but now says my email is not deliverable. Scam. Do not spend your good money ordering anything from this si... See more

Rated 5 out of 5 stars

I received my items in 2 weeks! Based on other reviews I was expecting them much later. I ordered 3 items: the sweater is absolutely adorable, runs a little big though; the dress looks great, materia... See more

Rated 1 out of 5 stars

Scam? Fraud? Either way, just terrible. Zero stars. Ordered a sweater Aljok said was made in USA. When finally delivered, after I complained that shipping tracking wasn’t working, I received a sweater... See more

Rated 4 out of 5 stars

Absolutely shocked at the quality and beauty of these sweaters! I have difficulty trusting on line shopping and your product has measured up with high standards for every other on line store. Sweaters... See more

3.1

Average

TrustScore 3 out of 5

305 reviews

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3.1

All reviews

(305)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Arrived 6 weeks late

Arrived 6 weeks late. I cancelled payment. I do like sweater so you need to please send a bill hopefully w discount for Kate arrival

16 January 2024
Unprompted review
Rated 3 out of 5 stars

For the price, good.

It took a long time to get my order. Once I got it I was happy with all but one item. The quality is average. I wore one of the sweaters right away and it easily snagged and became loose. So probably not great fabric. But for the price it was to be expected. Sizes were appropriate.

9 January 2024
Unprompted review
Rated 5 out of 5 stars

Great product

This sweater was my first purchase, and I couldn't be more pleased. I ordered from the size chart, and it fits perfectly and true to size. The sweater is soft and beautiful, and washes up well following the care instructions. The order and delivery process was simple and quick. I am truly thrilled with this product!

27 December 2023
Unprompted review
Rated 1 out of 5 stars

False advertising, unwilling to refund.

Scam? Fraud? Either way, just terrible. Zero stars. Ordered a sweater Aljok said was made in USA. When finally delivered, after I complained that shipping tracking wasn’t working, I received a sweater that looked nothing like that pictured on their website, and the package was labeled made in China. Contacted customer service to arrange a return and refund, but of course they didn’t respond. Had to dispute the charge through my credit card company (they were very helpful). Save yourself, don’t order from Aljok.

8 December 2023
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Placed order. They charged me and never sent it. Total scam company with completely fake product reviews. Do not order from them. Merchandise is not real. The website has no customer service and the website is non existent when you try to track order. Internet scam. Luckily I got my cc company to investigate fraud and refund.

22 November 2023
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

I ordered a dress from this site for $47.99 and let's just say, it was not like the picture. I made a review on the dress (1star) and then sent an email to customer service to see how to exchange and get a refund. They email me back and tell me to keep the dress and they will refund me $5. How is that even a thing? I will be calling my credit card tomorrow to get my money back.

25 July 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. The clothing doesn’t look like the pictures and then you can’t get a refund. They will send you replacements of the item, but you have to pay the shipping to send it back. Online shopping has to offer refunds or forget it!

27 June 2023
Unprompted review
Rated 1 out of 5 stars

Disappointed.

The dresses were nothing like what they looked like in the pictures. They were flimsy material, and nothing like what I expected. I have already given them away to Goodwill.

27 June 2023
Unprompted review
Rated 1 out of 5 stars

If I could give Aljok a ZERO STAR…

If I could give Aljok a ZERO STAR review I would. This company has no idea about customer service. I ordered 2 dresses - they arrived looking nothing like the pictured dresses. Poor fit, cheap polyester material, badly made. I have been trying to return these dresses since 06/16/23 and have only been getting the run around with customer service. Apparently their idea of customer service is to bargain with you and not offer full refunds and return shipping. My latest communication from them - I need to pay for shipping to Dubai and then they will refund the money. Here's the catch - it costs just as much to ship to Dubai as what I spent on these horrible dresses!
DO NOT BUY ANYTHING from this company. They are a scam!

20 June 2023
Unprompted review

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