allbeauty.com  Reviews 

462,431
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 26,473 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices, often finding products significantly cheaper than elsewhere, and appreciate the wide variety of items available, especially in perfumes and beauty products. The delivery service is frequently highlighted for its speed, efficiency, and reliability, with many people receiving their orders quickly and being kept well-informed about tracking. Reviewers also commend the careful packaging, ensuring products arrive safe and sound, and the overall positive service experience, leading many to become repeat customers. However, some customers also noted issues with delivery, such as receiving incorrect delivery dates or packages being mishandled by the postal service. A few other people also felt that some products received were not as expected, citing concerns about product authenticity or receiving different formulations than ordered. There were also occasional reports of orders not being delivered or issues with customer service response times for inquiries.

What people talk about most

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting its speed and efficiency,... See more

Product

People report positive experiences with products, frequently highlighting the great prices and value for... See more

Price

Users describe positive interactions with price, with many reviewers consistently praising the excellent and... See more

Service

Consumers consistently report positive experiences with the service, with many expressing delight and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfume arrived within a few days of ordering it, perfume was also very well priced. Kept well informed when parcel would arrive. Packaging was good. First time I have used allbeauty and I will defini... See more

Rated 5 out of 5 stars

I was confident that by ordering my fragrance from all beauty it would be the genuine article and indeed it was. A long time favourite , Clinique “HAPPY”was an excellent price, arrived very quickly an... See more

Company replied

Rated 5 out of 5 stars

Love the wide variety of products and the special offers, great value for money. I work for the NHS, so the fact that they accept the blue light card on top of any other offers they have is absolutely... See more

Company replied

Rated 5 out of 5 stars

Always look on Allbeauty before buying any beauty product or perfume. The best range and prices, fast delivery, great customer service. Their perfume range is extensive and I always fing great prices... See more

Company replied


Company details

  1. #64 of 249 best companies in Health and beauty shop
  2. #41 of 131 best companies in Cosmetics shop
  3. #27 of 108 best companies in Hair product shop
  4. #34 of 113 best companies in Perfume store
  5. #26 of 62 best companies in Skin care clinic
  6. #25 of 64 best companies in Toiletries Shop

About allbeauty.com

Written by the company

We’re unbeatable on beauty. It's our mission to provide you with the VERY BEST in beauty and fragrance… at the best prices… with the best service. With over 7,000 lines currently in stock, and new lines constantly added, we’re confident you’ll LOVE what allbeauty has to offer.

We have something for everyone: from high profile bestsellers to prestige, artisan, cult and niche lines. Whether you’re gifting, stocking up on essentials or buying treats for yourself, allbeauty is your ONE STOP SHOP!

Above all, we pride ourselves on getting our products to our customers, quickly and reliably. We're really proud over 94% happy customers have rated us 5 stars on Trustpilot and we believe this is down to three things: great prices, great brands, and impeccable customer service. We can’t wait to make you a fan of allbeauty, too!

Unbeatable Prices
We check our products daily - 1000s of them - to bring you the best prices around.

Unbeatable Service
We offer a 30-day no-quibble guarantee on all our products. So if you’re not totally satisfied or change your mind, we’ll give you your money back.

Unbeatable Reviews
We have over 440k 5-star Trustpilot reviews (and let’s face it, five stars are hard to beat).

About allbeauty.com

Written by the company

60 Day No Quibble Returns
If you're not 100% satisfied with your order, you can return it to us unopened and in its original packaging within 60 days of receipt
Most Items Dispatched Same Day
We work to try and dispatch all items within 1 working day to ensure you get your beauty goodies as soon as possible
Fantastic Customer Service
Our dedicated customer care team will work with you on the phone or by email to make your buying experience easy & enjoyable
Best Possible Prices
We will always strive to offer the best prices in the marketplace to give you that "Just Got A Bargain" feeling every time

60 Day Returns

Free returns on all orders

We offer free returns on all UK orders.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

462k reviews

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Asks customers to review

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4.7

All reviews

(462,431)

24,695 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not as good as they used to be

Not as good as they used to be. Have had issues with packaging on my last two orders, firstly box so badly sealed a product fell out and I received the rest bagged up by the Post Office saying sorry but this is how they received it.
Secondly, was expecting a giftset in a metallic cylinder, instead it arrived in a cheap and nasty looking pink net bag. Probably won't be ordering in future.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Perfume arrived within a few days of ordering it, perfume was also very well priced. Kept well informed when parcel would arrive. Packaging was good. First time I have used allbeauty and I will definitely use this company again

10 July 2026
Unprompted review
Rated 1 out of 5 stars

I’m not impressed

I’m not impressed. I paid for next day delivery on a parcel for a birthday gift and it didn’t arrive. I have written an enquiry email and no one has responded still no update on item being delivered. Shocking!

8 July 2026
Unprompted review
allbeauty.com  logo

Reply from allbeauty.com

We are very sorry to hear that your parcel did not arrive as expected, especially since it was for a birthday gift and you paid for next-day delivery. We understand your frustration regarding the lack of a response to your inquiry.

Rated 1 out of 5 stars

concerned regular customer

I sent two online requests regarding a brand which has been removed from Allbeauty's brand list. I have today received a reply from 'gorgias.com' which relates to my query - but the sender details in no way relate to Allbeauty - is this genuine, or has the company outsourced its contact feature?
udpate: now searched gorgias.com - it appears to be a 'conversational AI platform'.

9 July 2026
Unprompted review
allbeauty.com  logo

Reply from allbeauty.com

We appreciate you bringing this to our attention and understand your confusion regarding the sender of our reply. We do utilise Gorgias as our customer service platform to manage inquiries, which is why you saw their domain. This is a legitimate part of our operations, and we assure you that your query is being handled by our team.

Rated 1 out of 5 stars

Be careful buying from this company

Be careful buying from this company. I paid £95 for a bottle of fierce then the following day the price changed to £55 for the same size bottle. They didn’t reply to my email addressing this worry. I believe this has to be a fake for the price

1 July 2026
Unprompted review
allbeauty.com  logo

Reply from allbeauty.com

We are truly sorry to hear about your experience with the pricing and the lack of response to your email. As a discount website, our prices do fluctuate and can go up and down daily. We change our prices constantly depending on the rate at which our competitors are selling, and we check this daily to ensure we offer our customers the best price possible at the time. As you have not left your order details, we are unable to look further into this for you.

Rated 5 out of 5 stars

100% recommend!!!

100% recommend! Website is easy to use and order through. Excellent communication throughout the ordering and delivery process. Delivery was super quick and most importantly the perfume arrived safe and sound and as beautiful as ever. I have ordered from All Beauty several times and the service has been consistently great. Thank you ☺️

6 July 2026
Unprompted review
Rated 4 out of 5 stars

Great website

Great website, I have been using this website for 4 yrs now, for buying my hair products, skincare products and facial product, it is too good and I am very pleased with this website. Well done.

5 July 2026
Unprompted review
allbeauty.com  logo

Reply from allbeauty.com

We're so pleased to hear you've been a loyal customer for four years and are very happy with our website for your hair, skincare, and facial products. Thank you for your kind words!

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