All British Casino Reviews 

1,364
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

yet another site that once it give you a few wee wins it blocks you from winning, dispicable and yet i can gaurantee the mouth piece will try to justifyhow honest this site is... seriously if you get... See more

Rated 5 out of 5 stars

Started using this casino again after a period of self exclusion and my experience has been fantastic. Great choice of games , regular checks on your playing time and total spend and fast , smooth t... See more

Company replied

Rated 4 out of 5 stars

This site is great, there is one game I don't like on there which is the new game spice, the way it drops the same stuff on each row all the time, when you could do other things to make a losing spi... See more

Company replied

Rated 5 out of 5 stars

Not played in a while but when I did it was fantastic never had an issue, I will start re using you now, truth is I forgot all about you as I not get emails anymore and have been playing else where i... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Gambling Service

Written by the company

Online Casino offering a balanced portfolio of games where the best online games and games from brick and mortar casinos are offered.


Contact info

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3.4

Average

TrustScore 3.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(1,364)

301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent offers

Excellent offers Ruth Woolgar

31 January 2026
Unprompted review
All British Casino logo

Reply from All British Casino

Thank you for the positive review, Ruth!

Glad to hear you're enjoying the offers. Appreciate you taking the time to leave a full score.

Kind regards, Ebba!

Rated 1 out of 5 stars

Sorry no bonus spins

Just deposited and wagered £10 as a first time player and could not see my 100 free spins. Went to support chat only to be told that my account is blocked from bonuses but if I spend more they could initiate a bonus.
I said this sounds like a scam
They said "how? You've played your £10 anyway".
Pretty sure blocking bonuses for first time users who meet the requirements is illegal
Avoid! They can stick the tenner...

28 January 2026
Unprompted review
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Reply from All British Casino

Thank you for the review!

I've checked your account and I can see that it's currently not eligible for promotions, which is why the free spins didn't apply. This isn't something decided by support, and it's only temporary. Once we have seen regular game play without any bonuses issued, we can review the bonus function again on your request.

Bonuses are optional, not a legal entitlement, even for new players. In some cases bonus access is restricted to prevent misuse.

Kind regards, Ebba!

Rated 1 out of 5 stars

Basically got conned

Basically got conned. Signed up for the welcome sports offer. No free bet appearing so contacted support and they tried to gaslight me into thinking I'd signed up for a casino offer. I 100% didn't. Don't fall for the same thing. Plenty of other good bookmakers out there

27 January 2026
Unprompted review
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Reply from All British Casino

Thank you for the review, Dan.

I've checked your account and nothing dodgy happened here. You activated the casino welcome offer, which is why the free spins are sitting there right now, still active.
The sports offer was never opted into, so no free bet could appear.

Support didn't "gaslight" you, they explained exactly that.
Kind regards, Ebba!

Rated 5 out of 5 stars

Customer service are excellent

Customer service are excellent. Always available 24hrs a day. I enjoy using All British Casino as the payouts are great and play is even. I’ve tried other gaming sites and they don’t match up to the experience I get with All British Casino. Payouts are instant as well. Love it .

28 January 2026
Unprompted review
All British Casino logo

Reply from All British Casino

Thank you for the fantastic review, Lorraine! 😁

I'm really glad to hear you've had such a solid experience with the site and with our support team. They'll appreciate the shout-out!
Instant payouts and fair play are exactly how it should be, so it's great to know that's been your experience.

Thank you for taking the time to share your experience!
Kind regards, Ebba!

Rated 1 out of 5 stars

Just avoid this site

Just avoid this site, charges a 10 pound fee if you dont use your account for a year and all round rather dodgy

27 January 2026
Unprompted review
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Reply from All British Casino

Thank you for the dramatic review, Max.

The fee isn't "dodgy", it's a standard term across the industry for licensed casinos. It only applies after a long period of inactivity and is clearly stated in the Terms & Conditions.

If you're curious, try a quick Ctrl + F in the terms of pretty much any other licensed casino and search for "inactive" or "dormant", you'll find the same thing 🙂

Kind regards, Ebba!

Rated 1 out of 5 stars

100 free spins bonus not honoured

As others have said I signed up and played £10 to be told that management have decided at their discretion not to allow bonuses on my account. Just wish they had a little pop up to advise me of this first.

27 January 2026
Unprompted review
All British Casino logo

Reply from All British Casino

Thank you for the review, Phillip.

I understand why that was frustrating. In some cases, the bonus feature can be disabled at registration due to certain internal triggers, which means promotions like free spins aren't available on that account. These decisions are made at management's discretion.

Your feedback about a pop-up or clearer notice is fair, and it's something worth flagging internally.
Kind regards, Ebba!

Rated 4 out of 5 stars

Seems to be legit and easy to use.

27 January 2026
Unprompted review
All British Casino logo

Reply from All British Casino

Thank you for the straightforward review, Aj!

Glad to hear you've found the site easy to use and that everything's felt legit so far. Much appreciated.

Kind regards, Ebba!

Rated 1 out of 5 stars

Signed up new customer

Signed up new customer. Spent £10 to get 100 free spins to be told can't have them. Barely a customer and this is how you are treated. I won't be going back . Avoid

27 January 2026
Unprompted review
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Reply from All British Casino

Thank you for the review, Mark.

I understand why this was disappointing. In some cases, the bonus feature can be disabled at registration due to certain triggers, which means free spins or promotions aren't available going forward.
This decision is made internally and remains at management's discretion.
Your deposit itself was unaffected and could still be played and withdrawn as normal.

Kind regards, Ebba!

Rated 5 out of 5 stars

Was good easy and fast

Was good easy and fast

26 January 2026
Unprompted review
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Reply from All British Casino

Thank you for the great review, Carlin!

Glad to hear everything was good and fast, much appreciated.

Kind regards, Ebba!

Rated 1 out of 5 stars

Happy to take your money as a deposit…

Happy to take your money as a deposit then make it extremely difficult to withdraw.

I asked for funds to be reversed to original bank account that made the deposit and they held my funds ransom until i supplied everything. Once I did they were still not happy.

Now to find out after inactivity they charge £10 per month admin fee per month.

Avoid

26 January 2026
Unprompted review
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Reply from All British Casino

Thank you for the review, SH.

"Happy to take your money, difficult to withdraw" in your case, actually translates to happy to agree to the terms, then unhappy when breaching them has consequences.

You were asked for basic KYC documents back in 2022 and have refused to provide them since.
That's usually only an issue when there's something to hide, which tracks, considering you also admitted that one of the payment methods used wasn't in your name.

So no, nothing was held "ransom". You were asked for standard verification, refused, disappeared for years, and are now upset that the terms you ignored still apply.

It's funny how it's always the ones shouting the loudest who have the most to hide. Avoid! 😅
Kind regards, Ebba!

Rated 1 out of 5 stars

Diabolical

Only one word to describe this site is diabolical! Must be fake reviews because it's an awful site! If you don't ever want a payout play on all British casino!!!!!!

24 January 2026
Unprompted review
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Reply from All British Casino

Thank you for the review, Wendy.

The only word to describe this review is, delusional.

"If you don't ever want a payout"… that's an interesting take, given your actual account history says otherwise.
You deposited £180 and withdrew £110. Not exactly the hallmark of a site that "never pays out". 😅

You played two games. Mainly Fishin' Frenzy The Big Catch, a medium-volatility slot, where your personal RTP is 99.98%. That's objectively quite good.

The other game you played was Big Bass Vegas Double Down Deluxe, which is rated with the highest volatility by Pragmatic Play. Big wins there are rare by design. Odds of hitting over 1,000x are around 1 in 168,000. Having a few smaller wins and nothing massive is… completely normal.

Given that most of your reviews follow the exact same script across multiple casinos, this feels less like a "diabolical site" and more like an unrealistic expectation of how gambling works.

Kind regards, Ebba!

Rated 5 out of 5 stars

Really good experience

Really good experience, quick with drawals and a great game selection .
Very happy overall

22 January 2026
Unprompted review
All British Casino logo

Reply from All British Casino

Thank you for the lovely review, Sharon!

Great to hear you've had such a good experience and that withdrawals and the game selection have hit the mark. Much appreciated.

Kind regards, Ebba!

Rated 5 out of 5 stars

I won the £3000 jackpot on Deal or no…

I won the £3000 jackpot on Deal or no deal lighting spins and withdrew it straight away.
It was in my bank account within minutes which is so much quicker than other sites I've experienced.

20 January 2026
Unprompted review
All British Casino logo

Reply from All British Casino

Thank you for the review, Kelly! 🤩

Congratulations on your win, that's amazing! Great to hear the withdrawal was sorted within minutes, that's exactly how it should be.
Appreciate you sharing your experience and the kind words.

Kind regards, Ebba!

Rated 5 out of 5 stars

what can i say joined the site today…

what can i say joined the site today and spoke to customer service tania handled my query extremely well and sorted me query in seconds highly recommend all british casino

21 January 2026
Unprompted review
All British Casino logo

Reply from All British Casino

Thank you for the lovely review, John! 🤩

Great to hear you had such a smooth start and that Tania got your query sorted in second, that's exactly how it should be. Really appreciate the recommendation!

Kind regards, Ebba!

Rated 1 out of 5 stars

Much better sites out there

Much better sites out there. Returns very poor! I know how gambling works played long enough and I am stating this site is rubbish compared to others. No fun for your deposits or anything just take take take

21 January 2026
Unprompted review
All British Casino logo

Reply from All British Casino

Thank you for the review, Ryan.

Game returns aren't something we control, they're entirely down to the games themselves and, ultimately, luck. Sometimes sessions go your way, most of the time they won't, that's gambling sadly.

Kind regards, Ebba!

Rated 1 out of 5 stars

Very greedy betting platform

Odds are good, withdrawal was ok but this casino it is pure and simple greedy. I speak only about sports. After I lose more than 1000£ in 2 weeks they don't ofer not even one bonus. Be careful this company is very greedy. You can find a different place to spend your money.

19 January 2026
Unprompted review
All British Casino logo

Reply from All British Casino

Thank you for the review, Benea.

I appreciate you highlighting our odds and withdrawal process, glad to hear those hit the mark.

As for us being "greedy" and the claim that nothing was offered over two weeks, I'm sorry to hear that's how you feel, but it's simply not true as we offer a 10% wager-free cashback on all your lost deposits. The cashback can be used however you like: sports, casino, live games, or even withdrawn.

Regarding additional goodwill bonuses, these have been paused since yesterday due to recent UKGC changes. That's not a personal decision or something targeted at you, it's purely about staying compliant with the regulations we're licensed under.

Kind regards, Ebba!

Rated 1 out of 5 stars

Terrible Casino

Terrible Casino, £30 on Huff and Puff and didnt get a single bonus, please keep your money and play on a different casino provider.

Also, never received the 100 spins i was promised when i signed up as apparently i signed up using an old offer.

19 January 2026
Unprompted review
All British Casino logo

Reply from All British Casino

Thank you for the review, Gary.

First off, we're not the game provider. We don't build Huff & Puff, control the outcome or how/when bonuses land. We are just the host. If you want to complain about the mechanics, that's one for Light & Wonder, not us.

Also, "£30 and no bonus" really isn't the outrage you're making it out to be. Feature hit ratios can be anywhere from 1 in 200 to 1 in 500 spins. With 113 spins on one game and 219 on the other, the outcome you got is quite… normal.

As for the "promised 100 spins", you weren't promised this at all. You signed up three days ago, before that offer existed.
The 100 free spins only started today due to changes to UKGC licence requirements.
When you joined, the welcome offer was a 100% match bonus, which you claimed, received, and played.

It's quite funny that you tried to trick support by telling them "one of the reasons you signed up and deposited", considering that offer didn't exist when you signed up and made your first deposit 🙂

Kind regards, Ebba!

Rated 5 out of 5 stars

24 (carot gold)/7 service

Called live support. Spoke to Misha. I had made a mistake claiming a bonus. In summary it was the most positive experience I have had in ten years of playing online casinos. By a country mile. Give them a try. *****

15 January 2026
Unprompted review
All British Casino logo

Reply from All British Casino

Thank you for the fantastic review, John! 🤩

Really glad to hear Misha could help sort things out and turn a mistake into such a positive experienc. That's exactly what live chat is there for.

It's great to know the support stood out and left such a strong impression. Thanks a lot for taking the time to share it.

Kind regards, Ebba!

Rated 5 out of 5 stars

Great online casino

My withdrawal wasnt going through and the all british casino team had helped me through the process and was great customer service. One of the best online casinos to use.

16 January 2026
Unprompted review
All British Casino logo

Reply from All British Casino

Thank you for the great review, Rais! ✨

Glad to hear the team was able to help get the withdrawal sorted and that you had a good experience with customer service. It's always nice to see that recognised.

Kind regards, Ebba!

Rated 1 out of 5 stars

Terrible website

Terrible website, all takes. Deposit £3.400 and no wins. Not worth it.

15 January 2026
Unprompted review
All British Casino logo

Reply from All British Casino

Thank you for the review, Gosia.

It's funny how most "no wins" claims tend to come without any identifiable details.
I can't match this review to an account, so I can't verify your gameplay or if you've really been that unlucky. Because, at the end of the day, luck is the only factor in play.

Kind regards, Ebba!

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