Flower Shop Disappointment
We were deeply disappointed with our recent experience. Our family recently lost a dear family member. Allegan Floral sent an arrangement to the funeral home, but reserved them for someone outside the family. This was done without consulting our family. It seems greatly unfair and highly unprofessional to place the burden of delivering funeral flowers to someone outside of our family and close friends while we are still grieving the loss of our loved one. The funeral home staff themselves were shocked & embarrassed by this unprofessional behavior. Funerals are difficult enough without added stress, and the lack of sensitivity and professionalism shown here was hurtful and completely unacceptable. We would not recommend this business to anyone seeking compassion and respect during such a vulnerable time.