Alliance Parking UK Reviews 

408
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, most reviewers were let down by their experience overall. Customers frequently complained about receiving unexpected parking fines long after their short visits, often due to strict time limits or confusing rules at payment machines. Many people felt trapped by rigid policies and entirely unhelpful appeals processes that routinely dismissed valid evidence of payment. Some reviewers were not happy with receiving inflated debt collection letters years after the initial incident without any prior notification. Consumers also noted that trying to resolve these disputes felt completely impossible, leaving them with no choice but to pay exorbitant amounts.

What people talk about most

Payment

Clients share negative opinions on payment, reporting widespread frustration with unexpected fines and... See more

Price

People report negative experiences with price, describing steep fines and unexpected charges that... See more

Claim

Reviewers express deep frustration and dissatisfaction regarding claims and parking fines received years... See more

Location

Users describe ambiguous interactions with location, noting frustration with parking facilities in Cornwall... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Legalised blackmail. Alliance accepted an appeal then 31 MONTHS LATER changed their minds and instructed TraceDebt to collect £170. TraceDebt have confirmed to me that parking fines can be pursued... See more

Rated 1 out of 5 stars

WARNING!!! Alliance Parking charge you from the time you enter to the time you leave using ANPR. They have ZERO tolerance for time taken to find a space or queing to purchase a ticket. Following a f... See more

Rated 1 out of 5 stars

Horrendous experience like several others i have read. fine for £170 from 2022 , over 3 years ago , when we never received an initial parking charge notice. They say no option to appeal as over the t... See more

Rated 1 out of 5 stars

Obviously nobody is checking Trustpilot before they decide where to park, and Alliance state they wont respond to any of these reviews, but wanted to add one anyway! Absolutely disgusting compan... See more


Company details

  1. Public Parking Space

Written by the company

Bespoke Parking Management Solutions for private landowners. Note: We appreciate that a motorist will not leave a positive review upon receipt of a Parking Charge; therefore, we will not respond to the [inevitable] negative reviews from disgruntled motorists. Our customers are landowners who are extremely happy with the services we provide.


Contact info

1.1

Bad

TrustScore 1 out of 5

408 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(408)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cowboys outfit

Cowboys outfit - parked Harlan Bay took time to find space due to deep pot holes in car park, had to negotiating same leaving. But fined for over staying my time. Here’s an idea invest in car park and barriers so people pay legit rather than fining them and using funds for directors holidays. This company are working hard to encourage Cornwall tourist trade. It will be a longtime before I visit again.

6 July 2023
Unprompted review
Rated 1 out of 5 stars

Pissing down with rain in a wheelchair

Pissing down with rain in a wheelchair, couldn't find the pay point, showed my blue badge in a wheelchair accessible vehicle. Appealed on this basis and turned down. This company is sick in the head. When are the authorities going to tackle these money grabbing bar stewards?

30 June 2023
Unprompted review
Rated 1 out of 5 stars

Absolute cowboy company a…

Absolute cowboy company running a racket IMO, avoid at all costs! Expect a PCN fine even if you park legitimately with a valid ticket! Ignore the departure time on your ticket, they charge you from the moment your car enters the car park with cameras, they don’t consider the time it takes to park, walk to machine and pay… in my case at Harlyn Bay one ticket machine broke causing queues at the other, the phone signal was non existent so online payment impossible, I bought a ticket and we were departing before the departure time shown, but no Grace given and they don’t care about the time it takes to park and buy your ticket in good faith! Avoid these Cornish cowboys at all cost!

23 July 2023
Unprompted review
Rated 1 out of 5 stars

I’m just adding to the poor reviews

I’m just adding to the poor reviews. Drove into Daymer Bay car park took a few minutes to park and decided because weather poor to not stay never got out of car! Arrived back from Cornwall and fine awaiting. Put right off Cornwall . Return to park attendant and employ people not greedy companies. Only good places to visit our National Trust car parks clearly setting out fees.

4 July 2023
Unprompted review
Rated 1 out of 5 stars

It’s illegal to apply T&C’s retrospectively

It’s illegal to apply T&C’s retrospectively, ie. the car park charge period can only commence once you’ve seen and read the parking company’s terms and conditions pertaining to that facility and, having accepted them, paid for the required parking period. Should the time recorded by a camera for entry to a car park be different to the time printed on a ticket then the whole process is flawed and becomes unenforceable. Alliance Parking must know this but still persist in endeavouring to obtain money by false pretences. I’m surprised that the respective “Trading Standards” for each County Council where they operate haven’t already taken issue with them and curtailed their activities.

10 April 2023
Unprompted review
Rated 1 out of 5 stars

I never will visit Fowey Again

Like others have posted about this company shame you cannot leave minus points.I visited the old station yard in Fowey on the 29th of June whilst on holiday in Cornwall,have been to Fowey on numerous occasions whilst in Cornwall, and being disabled and unable to ride there minibusses would usually park in one of the small carparks in the town,On this occasion then trying to enter the town was met by a road closed sign so turned around and went down via the ferry road and into the car park ,having got no change and reading the notice down loaded the app onto my phone after three attempts I am 73 and apps and I don't mix,I paid just park £5.60 via my credit card but was unable to enter my reg or anything else so my wife carried on into town whilst I tried to contact just park who were not able to help and said just appeal if you receive a PCN which I have ,I have appealed but now its when the charge goes from £60 to a £100 whilst I wait for the outcome of my appeal which contained proof of my payment BUT if you read the notice the charges are from when you entered the car park which in my case was 10 minutes whilst I downloaded the app tried three times to make payment.I don't expect to win my appeal because the payment I made was from 15.30pm for 5 hours. If I wait 28 days which they say appeals are decided its a £170. How are companies like this allowed to access DVLA website .The council is no better why not just leave it as a card payment car park like other in Cornwall.seems this company should be shut down

29 June 2023
Unprompted review
Rated 1 out of 5 stars

It should be possible to allocate negative stars to these rip-off merchants

Why are these people even allowed to operate? They trick you at every step. We parked at Harlyn Bay Beach, paid for one hour. The machine prints a ticket with your end time on it, but what you don't know is that the camera scanned your car reg the second you entered the car park, so even if you leave within time, you still get fined! Surely this should be illegal. We are just in the process of appealing it, but not very hopeful.

29 June 2023
Unprompted review
Rated 1 out of 5 stars

ADVICE.DO NOT USE THIS CARPARK

Do not use this carpark I visited in June and was timed from the second I entered the driveway. Queued for ticket paid for 4 hrs and returned to my car in that period. You are photographed as you enter the driveway again as you leave and that is the time you are charged for. There is no allowance for queuing to pay or the time it takes drive in or out. I was 2 minutes outside this. Up to £170 fine. There are plenty of other beaches
around do not support this company in anyway.( review does allow no stars)

25 June 2023
Unprompted review
Rated 1 out of 5 stars

If I could give a zero I would!

If I could give a zero, I would! Overstayed by 20 minutes on one occasion due to child needing a last minute comfort break. Full payment was made on the other 3 occasions I used this car park during my week in Cornwall- This was a one off, unforeseen circumstance. No discretion and no compassion!

28 May 2023
Unprompted review
Rated 1 out of 5 stars

Legitimised scammers

Alliance Parking will treat your customers in a way that will ruin their customer experience, and deter them from future visits. Would not recommend to any landowners, unless you want to profit from their unfair interpretation of the law and upset lots of people.

31 May 2023
Unprompted review
Rated 1 out of 5 stars

-10 score what bar-stewards they are

-10 score what bar-stewards they are. Luckily kept my ticket although useless, little did I know the time begins from when you enter the car park (camera) and leave so you have to be well under your time to get out big con . Need a stop watch. I was 3 mins over according to them . Ticket time is misleading .Shall not be using said car park Porth Kidney Cornwall again these companies should not be operating , need a change in the law. ✌️😱 criminal.

22 June 2023
Unprompted review
Rated 1 out of 5 stars

Thieves

Arrived at the car park in Rock. I left the wife in the back to breast feed the baby, once we had sorted the bits out, l then took the dog to relieve himself. Bought a ticket for 6/7 hours and placed it in the window. After a couple of weeks of being home, l received a fine through the post. This was because l didn't pay immediately on arrival, by 10 minutes, so their camera shows. We even left the car park after about 5 hours. I appealed, they refused. Morally, they're terrible. We had also used this car park on two other occasions within the same week, so they had a good £25 from us already.

1 June 2023
Unprompted review
Rated 1 out of 5 stars

Daymer Bay carpark and Alliance parking…

Daymer Bay carpark and Alliance parking are a marriage made in heaven. The car park owners won't provide bins and make a point of blaming the local council for not picking up rubbish. They are a commercial enterprise and should be paying to have rubbish removed, maybe with all the £££s they cream off of visitors by issuing their Alliance "PCN"s. I feel sorry for anyone who willingly works for either of them...

27 June 2023
Unprompted review
Rated 1 out of 5 stars

Money grabbing & disgusting

First of all the car park was scruffy and dirty & unkempt. The machine was broken so I persevered and paid by text message which was really awkward as I had my grandkids with me and it took ages to do.
On arrival back to my car I was returning the grandkids back to their father in the car park which made me 5 minutes late which rendered me with a £60.00 ticket!
I will NEVER use an Alliance car park EVER again! All they want is your money & £60.00 for an hour is just disgusting!

2 July 2023
Unprompted review
Rated 1 out of 5 stars

Visited Harlyn bay car park not been…

Visited Harlyn bay car park not been there for some years use to have a parking attendant on entry but no one there drove onto car park went up the hill looking for a space as it was very busy, found one unfortunately only had a £20 note no coins to the value needed, asked around no one could help went over to the catering trailers but couldn't oblige so went back to the car and drove out total 11 minutes 22 seconds £100 fine from alliance parking , I appealed explaining couldn't get change but replied apealed denied. What a bunch of robbing A____holes absolute no clemency all they want is your money , there's no one to speak to cus they're gutless only an automated payment method. Cornwall is getting very expensive they don't want us emmits there but happy to take our money. We'll I'm done so long Cornwall.

14 June 2023
Unprompted review
Rated 1 out of 5 stars

I received 4 parking tickets

I received 4 parking tickets. Signs all said pay by mobile app ONLY. No signal so couldn’t pay!!! £60 per fine… considering ignoring them. Complete scam.
Does anyone have a photo of the poster that says about parking.

9 June 2023
Unprompted review

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