Allied Surveyors Scotland Reviews 

228
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally friendly, approachable, and professional when conducting home surveys and property valuations. Many people mention that team members take the time to thoroughly explain the entire report process and answer all questions. Reviewers also highlight the impressive operational efficiency and exceptionally quick turnaround times for receiving final documents. Consumers deeply appreciate how straightforward, reliable, and stress-free the entire service experience remains from start to finish. Clients frequently state that they would happily recommend these reliable surveying services to friends and family.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professional, prompt, and friendly... See more

Staff

Consumers find staff to be positive, professional, and friendly throughout the entire process. Reviewers... See more

Response time

People report positive experiences with response time, highlighting consistently prompt communication and... See more

Customer service

Clients share positive opinions on customer service, highlighting responsive and professional experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Allied were great to work with - they listened, were responsive to our circumstances and found us tenants very quickly. I'll definitely go with them again when and if my property becomes vacant again.... See more

Company replied

Rated 5 out of 5 stars

An excellent service that helps reduce the stress of selling a home. Punctual, friendly approachable and open to discussion to explain decisions. We were highly impressed and valued the time take... See more

Company replied

Rated 5 out of 5 stars

Faultless. Professional and friendly. I couldn’t praise Kevin enough. Arrived on time and provided the draft and the final reports timeously. Kevin even returned to point out something specific of whi... See more

Company replied

Rated 5 out of 5 stars

Greg came out quickly and accommodated my schedule , was friendly and personable as I needed to sell an estate house. He explained the whole process and kept me informed throughout the survey a... See more

Company replied


Company details

  1. Chartered Surveyor

Written by the company

We are one of Scotland's largest independent firms of chartered surveyors with 30 offices in Scotland covering every postcode.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(228)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

Allied provided us with great service and advice on our recent sub-lease deal. They worked very hard to get everything completed. I'm delighted with them.

24 November 2021
Unprompted review
Rated 5 out of 5 stars

We started working with Allied this…

We started working with Allied this year, and we are very impressed with their level of service. Their attention to detail, highest level of communication is excellent leaving the competition way behind.

Highly recommended!!!!!

23 July 2021
Unprompted review
Rated 1 out of 5 stars

Say a property is safe

This company say a property is safe , when it could collapse on the new buyers head potentially killing them.

Take no responsibility and try to bully there way out of blame. They post pictures that are not of the same part of the house to avoid responsibility

Allied say “they could not inspect the ceiling because the the flooring had furniture on it.”

We even have a structural engineer report confirming it. Still they bury their heads in the sand.

This behaviour not only overinflated the property price but could kill someone and they don’t care
AVOID THIS COWBOY COMPANY

If your home report comes from this company- get a second opinion or take out life insurance

28 May 2021
Unprompted review
Rated 5 out of 5 stars

Iain Mercer found a tenant for our…

Iain Mercer found a tenant for our commercial property, guiding us through an extremely challenging period. He and his colleague Bernadetta provided professional, sound advice throughout, expediting progress with our local council office and keeping us updated at all times. Would highly recommend and would be happy to use in the future.

27 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent, efficient service from Iain Mercer

Iain Mercer persevered in difficult market conditions to find a tenant for our small commercial property. He was always professional, helpful and kept us fully up-to-date with progress. We have used Iain in the past and will be very happy to use him in the future.

11 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent knowledgeable service

I have over some years obtained advice on local property values and related matters from Simon Breeze who practices from Allied Surveyors Haddington Office. Having been based there for some time I have found him to be very up to date and knowledgeable of the housing market in East Lothian. Over the last year he has both valued property for me and has just advised on a suitable rent. I would accordingly have no hesitation in recommending his services which he undertakes in a professional, prompt and efficient manner.

18 March 2021
Unprompted review
Rated 1 out of 5 stars

Dreadful Company

Dreadful company, grossly underestimated the value of my home and took £540 for the privilege. Was recommended by Estate Agent also in Hamilton. Never again.

17 February 2021
Unprompted review
Rated 5 out of 5 stars

Iain provided an excellent service

Iain provided an excellent service, was extremely professional. He kept me right throughout the process, communicated clearly and in a timely manner.
Although under the current climate the process took quite a while longer than is normal, Iain remained patient and supportive throughout.
Would certainly recommend.

16 February 2021
Unprompted review
Rated 1 out of 5 stars

This company is to be avoided at all…

This company is to be avoided at all costs! Very unprofessional, ignorant and inaccurate. I had a pre-sale valuation done by couple of estate agents and another surveyor, which was roughly the same and then came Allied Surveyor's rep Jim Harold who was late, was in the property for about 5 minute (did not even entered all rooms) and valued the property 50K less then other professionals! His valuation was primarily based on the price I paid for the property few years ago with no consideration whatsoever to total house remodelling including masonry, all around heating systems, new bathrooms, new kitchen, etc. as well as 'apparent' comparison of similar properties-which was an utter lie, as surrounding properties were sold way above the price of my property. Only after his horrendous misdemeanour I was told by one of the estate agents that this man is known in the area for such behaviours and noone should let him in for any surveys and valuations. 1 star is too much. Avoid at all costs! DESPICABLE on all levels!

7 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from Allied Surveyors

I jhave used Allied Surveyors in both Glasgow and Inverness and always found their service to be excellent and value for money.

Most recently, Keith Campbell in Inverness assisted with the sale of our Highland home (in Kincraig). His attention to detail and friendly - but always professional advice and guidance - helped make the entire process as painless as possible. Thank you Keith and stay safe in the current difficult times.

14 January 2021
Unprompted review
Rated 5 out of 5 stars

Commercial Acquisition

Iain Mercer was very efficient in identifying a suitable property and negotiating acceptable terms to buy. Everything done calmly, promptly, politely and professionally.

5 January 2021
Unprompted review
Rated 1 out of 5 stars

Didn't have the same service standard…

Didn't have the same service standard as depicted here. Had to chase for 3 weeks before getting a report. That was pre-covid.
I was dealing with the Hamilton office, property in ML11 7BH. That was a disappointing experience.

29 October 2020
Unprompted review
Allied Surveyors Scotland logo

Reply from Allied Surveyors Scotland

Hello AB
Could you please tell us which office carried out your Home Report and the postcode and I will investigate this. I am very sorry that you have not received the standard of service you were expecting.

Rated 5 out of 5 stars

Outstanding Service

Outstanding Service
We have been dealing with Iain Mercer from Allied Surveyors and he has been informative, patient and polite. Having never leased anywhere before Iain's knowledge about the process was invaluable. Highly recommended

16 October 2020
Unprompted review
Rated 5 out of 5 stars

Small Office re-let in Record Time thanks to Iain Mercer

Iain was super; very effective at finding me a tenant, even under challenging circumstances due to Covid19 and he was always upbeat and positive about what my property could achieve, in spite of the current climate. All the signage and marketing paid off and I got a few viewings with a new tenant signed up very quickly. The service was very professional and I was looked after very well during the whole process with lots of communication about what was going on.

25 August 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look