Allied Surveyors Scotland Reviews 

228
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being extremely friendly, approachable, and highly professional when handling property valuations and home reports. People consistently note that communication is clear, making interactions pleasant, reassuring, and entirely stress-free from start to finish. Some people also felt that the entire workflow was remarkably fast and efficient, with final documents delivered promptly. Consumers frequently highlight how helpful the surveyors are in taking extra time to explain every detail clearly and answer questions. Reviewers appreciate the thorough approach and would gladly recommend these reliable services to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing the overall experience as professional, prompt,... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Customer service

Consumers find customer service to be exceptionally positive and professional. Reviewers consistently report... See more

Response time

Customers consistently note positive experiences with response_time, highlighting that staff members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Allied were great to work with - they listened, were responsive to our circumstances and found us tenants very quickly. I'll definitely go with them again when and if my property becomes vacant again.... See more

Company replied

Rated 5 out of 5 stars

An excellent service that helps reduce the stress of selling a home. Punctual, friendly approachable and open to discussion to explain decisions. We were highly impressed and valued the time take... See more

Company replied

Rated 5 out of 5 stars

Faultless. Professional and friendly. I couldn’t praise Kevin enough. Arrived on time and provided the draft and the final reports timeously. Kevin even returned to point out something specific of whi... See more

Company replied

Rated 5 out of 5 stars

Greg came out quickly and accommodated my schedule , was friendly and personable as I needed to sell an estate house. He explained the whole process and kept me informed throughout the survey a... See more

Company replied


Company details

  1. Chartered Surveyor

Written by the company

We are one of Scotland's largest independent firms of chartered surveyors with 30 offices in Scotland covering every postcode.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(228)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

An excellent service

From start to finish I was impressed by the organisation apparent in the Perth office. The survey date was quickly arranged and the surveyor, Mr Mark Hall, arrived exactly on time. He listened attentively to further information I provided and overall his work during the survey was thorough and detailed and his manner was professional and friendly. The Home Report was delivered a few days later and approved through OneSurvey.org. I would have no hesitation in using this company again and recommend them to others.

6 August 2025
Unprompted review
Allied Surveyors Scotland logo

Reply from Allied Surveyors Scotland

Thanks for your review - we have passed this on to Mark and the team!

Rated 5 out of 5 stars

Mark & Ryan were lovely

Mark & Ryan were lovely. Sharri was so kind and helpful on the phone when I had a problem.

27 August 2025
Unprompted review
Allied Surveyors Scotland logo

Reply from Allied Surveyors Scotland

Thank you for your positive feedback - we will pass this on to the team!

Rated 5 out of 5 stars

We contacted the inverness office to…

We contacted the inverness office to get our home report done. Keith campbell was the gentleman that attended my house. i have to say, a big thank you to him. he was so attentive from start to finish and a great service we received. we will be recommending allied to other friends in the future. all the best Neil.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional service from David Gibson. Total confidence in this company to provide an honest and reliable home report and valuation. Highly recommend.

18 June 2025
Unprompted review
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Reply from Allied Surveyors Scotland

Thanks for your review - we will pass this on to David!

Rated 5 out of 5 stars

Great service

Mark was friendly and answered all the questions we had.
Home report was emailed to us the next day which was great.

29 July 2025
Unprompted review
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Reply from Allied Surveyors Scotland

Thank you for your kind feedback – we're delighted to hear you had such a positive experience with Mark!

Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE. If you go to view a property and allied have done the survey, completely ignore it and do your own assessment. We have lost out out on a lot of money and had to do a lot of repairs as we put faith in their report. They had the windows down as 1, when there was clear evidence of rot on the outside and inside. They also had the roof down as a 1 even though there were slates missing and visible cracks. Not only that but the soffit was clearly rotten, you could see how bad it was from two streets away. i would attach photos if i could. DO NOT PUT ANY FAITH IN THIS COMPANY.

1 April 2025
Unprompted review
Allied Surveyors Scotland logo

Reply from Allied Surveyors Scotland

We’re sorry to hear you were disappointed with the survey. Our reports aim to provide a fair assessment based on what can be seen at the time of inspection, but we understand that issues can sometimes come to light later.

I understand you are already in touch with our customer care team who will be happy to review your concerns in more detail and provide any clarification they can.

Rated 5 out of 5 stars

We used Allied Surveyors to help us…

We used Allied Surveyors to help us value our late mum's estate. They were so considerate and professional and patient. Big shout out to Euan. Thank you!

28 July 2025
Unprompted review
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Reply from Allied Surveyors Scotland

Thank you for your kind words – we’ll pass them on!

Rated 5 out of 5 stars

Superior service from start to finish

Superior service from start to finish. From the moment I booked the survey to the moment I received the report. Greg was excellent from start to finish. Extremely polite and knowledgeable.

He was extremely thorough and was flexible with when he could be available to meet my schedule. I would highly recommend him and the company to anyone!

16 July 2025
Unprompted review
Allied Surveyors Scotland logo

Reply from Allied Surveyors Scotland

Thank you for your review – we really appreciate your feedback.

Rated 5 out of 5 stars

Very impressive service

Very swift, responsive and fairly priced service. Quality of the report appears excellent.

21 July 2025
Unprompted review
Allied Surveyors Scotland logo

Reply from Allied Surveyors Scotland

Thank you for your review – we really appreciate your feedback.

Rated 5 out of 5 stars

Excellent professional service

From start to finish the service we received was professional, timely and carried out in such a considerate way.

Keith (Inverness office) undertook a thorough review of the property and produced a comprehensive report in a couple of days, which I appreciate isn't straight forward for a property built in the 1860's.

I wouldn't hesitate to use this firm again.

8 July 2025
Unprompted review
Allied Surveyors Scotland logo

Reply from Allied Surveyors Scotland

Thanks for your glowing review - we will pass this on to Keith and the team in Inverness!

Rated 1 out of 5 stars

Don’t trust this companies reports

A home report that never picked up massive flaws with windows and doors in the property we purchased. Company very unhelpful and dismissive of complaint ,in fact pointed out that I should have been grateful getting the house at the price I did as though to excuse their poor service. If home report is done by this company I would advise you check everything thoroughly. Hamilton branch were used. I did in fact contact allied they replied helpful at first then denied all liability so their response to this is pretty useless but good try.

22 February 2025
Unprompted review
Allied Surveyors Scotland logo

Reply from Allied Surveyors Scotland

Thank you for your review. We understand you’ve already received our Complaints Handling Procedure. If you’d like to discuss the matter further or escalate your concerns, please don’t hesitate to contact us at customercare@alliedsurveyorsscotland.com

Rated 5 out of 5 stars

Very professional and patient

Very professional and patient, I am terrible at remembering to do things but they were patient as ever. When doing it very quick and easy. Would use again in future

7 July 2025
Unprompted review
Allied Surveyors Scotland logo

Reply from Allied Surveyors Scotland

Thank you for your review!

Rated 5 out of 5 stars

Excellent service

Excellent service from Kevin, recieved the draft home report less than 48 hours after, would definitely recommend.

9 June 2025
Unprompted review
Allied Surveyors Scotland logo

Reply from Allied Surveyors Scotland

Thanks for your wonderful feedback, we will pass this on to Kevin!

Rated 5 out of 5 stars

Allied Surveyors Scotland provided…

Allied Surveyors Scotland provided clear and balanced advice and kept me up to date with developments regarding any parties interested in renting my office space.

11 June 2025
Unprompted review
Allied Surveyors Scotland logo

Reply from Allied Surveyors Scotland

Thanks for your great review - we will pass this on to the commercial team!

Rated 5 out of 5 stars

We have been working with Allied…

We have been working with Allied Surveyors for many years and are very happy with the service and the results they get. 100% recomend them.

5 June 2025
Unprompted review
Allied Surveyors Scotland logo

Reply from Allied Surveyors Scotland

Thank you for your review!

Rated 5 out of 5 stars

Survey experience

The survey was arranged and carried out quickly. Surveyor was pleasant and did a thorough inspection without.
I received the draft survey within a few days for approval, completed owners section and returned the same day. Very timely and easy process. Would definitely recommend using Allied Surveyors Scotland to others selling their property. Thank you

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Homeseller experience

Surveyor arrived on time, was very professional and helpful. The report was prompt, accurate and fair. Changes to the draft were made swiftly.

31 March 2025
Unprompted review
Allied Surveyors Scotland logo

Reply from Allied Surveyors Scotland

Thank you for your feedback. We're pleased to hear the survey and report met your expectations and that everything was handled efficiently.

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