Allpure Filters LtdReviews 

13
TrustScore 4.5 out of 5

4.4

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Company details

  1. Water Filter Supplier

Information provided by various external sources

Family owned company since 1976 providing quality products to all our great clients. We look after end users, home owners, to the water cooler and coffee industries, instant hot water tap filters and anyone who wishes to use quality Omnipure and 3M Cuno water filters - brands you can trust in. Add to this John Guest / RWC tubing and fittings, pressure reducing valves and food grade hoses to name a few product lines - visit www.allpurefilters.com


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.4

All reviews

(13)

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Rated 5 out of 5 stars

Excellent service always

I needed a specific part for my water softener. I sent a photo of the part and it was sent to me by courier to make sure I had it straight away. Darren Bradford, who I dealt with kept me informed of the progress.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Everyone I speak to is extremely helpful. There's years of experience to draw from for when you're stuck!
A special thanks to Darren who was on hand to assist me with my requirements.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Very friendly staff with good communication. Would happily work with again and would strongly recommend.

3 June 2024
Unprompted review
Allpure Filters Ltd logo

Reply from Allpure Filters Ltd

Thanks James, much appreciated and pleased to help :)

Rated 5 out of 5 stars

I have been buying new filters from…Allpure Filters Limited for 15 years!

I have been buying new filters from this company for about 15 years. I recently had problems with pipes leaking. When I called, Paul suggested various options for repairing. Not only did I receive the parts within 24 hours but he then emailed me instructions showing what I needed to do. This family run business goes above and beyond when it comes to customer service.

14 February 2023
Unprompted review
Allpure Filters Ltd logo

Reply from Allpure Filters Ltd

Very happy to hear you are so pleased with our service and how Paul looked after you, we appreciate your continued business for all this time and for the future, always here to help, Kind regards Darren

Rated 5 out of 5 stars

I was stuck in trying to replace a part…

I was stuck in trying to replace a part for a water filter system and had been told by other companies that the part was obsolete and they couldn't help. Allpure Filters immediately answered the phone, knew exactly what I was after and after a quick email exchange to check it was the right part, were able to supply and dispatch immediately. Great, well informed and very responsive customer service. Thank you so much.

12 December 2022
Unprompted review
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Reply from Allpure Filters Ltd

Thanks Philip, much appreciated, pleased that we could help, and give such service :)

Rated 5 out of 5 stars

Great and friendly service

Great service. I emailed about filters as we had bought from the company a couple of years ago. Was contacted back first thing the next working day. I needed to delay the parcel which was easy to arrange. Fantastic service, will use again and definitely recommend the company.

15 May 2022
Unprompted review
Rated 5 out of 5 stars

New filtration system

My father's filtration system was old and hadn't had the filters changed in a bit too long. We ordered replacement filters but the membrane failed after the change (also old and not replaced in the right timeframe) so Paul discussed the issues with us and offered us a newer system with a discount. The newer system fitted in well and Paul could not have been more helpful, patient and informative. We were absolutely impressed by the customer service, attention to detail and follow up to make sure everything was right for my father.
In this day and age it is unbelievably refreshing to have such good customer service and to be able to talk to just one person on the phone with direct dial to that person. Wonderful company.

11 March 2022
Unprompted review
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Reply from Allpure Filters Ltd

Thank you, pleased to receive your feedback and very happy to hear that you are appreciative of the attention Paul gave. Our aim is to supply quality and reliable product, and achieve the result we have with you. Regards from The Allpure Team.

Rated 5 out of 5 stars

An excellent all round service

I have been purchasing my water filters from Allpure Filters Ltd for some years. Their prices are competitive, they are polite and helpful in giving information and advice, and their filters arrive safely with good delivery times. An excellent all round service.

25 January 2022
Unprompted review
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Reply from Allpure Filters Ltd

Thank you Alexandra, very pleased to hear this :)

Rated 5 out of 5 stars

I recommend Allpure Filters LTD

I recommend Allpure Filters LTD, for their dedication to get it right, I have returned parts twice because we could not identify the required size. It makes a difference knowing you can repair something with the help of a person at the other side of the phone.
Thank you

28 July 2020
Unprompted review
Rated 5 out of 5 stars

Been dealing with AllPure for the past…

Been dealing with AllPure for the past 5 years supplying us with filters and fittings. They are always quick to respond and happy to help with any technical queries. They are very knowledgeable and always find the answer. They have a huge portfolio or products. I cannot recommend allpure enough. Professional, consistent company. What more do you need! A** 10/10

14 July 2020
Unprompted review
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Reply from Allpure Filters Ltd

Thank you, thats much appreciated :)

Rated 5 out of 5 stars

Great products

Allure filters have been supplying our water cooler company with products for over 10 years. Allpure are a very helpful team who offers free advice whenever I have asked. I really think you couldn't wish for a more helpful team. I recommend them very highly.

14 July 2020
Unprompted review
Allpure Filters Ltd logo

Reply from Allpure Filters Ltd

Thanks Andrew, the team will be very pleased to receive this :)

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