AllSaints (Official) Reviews 

10,675
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,827 reviews, reviewers overwhelmingly had a great experience with this company because shopping online is a seamless and very pleasant process. Consumers truly love the original clothing designs, top-notch product quality, and remarkably fast shipping options that always arrive right on time. People frequently appreciate the helpful updates and detailed product information provided to help choose the right sizes very easily. However, some people mentioned occasional sizing inconsistencies across different items that made finding the correct overall fit rather tricky. A few shoppers also experienced frustrating delivery problems with couriers leaving parcels exposed outdoors in plain sight during bad weather.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and stylish design, expressing satisfaction with... See more

Quality

Clients share positive opinions on quality, noting that the products are excellent, top notch, and well worth... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt shipping times, helpful... See more

Order

Users describe ambiguous interactions with order experiences, as many customers appreciate the smooth online... See more

Service

Customers expressed great satisfaction regarding the fast delivery, efficient transactions, and wonderful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Always easy to order online with AllSaints & their sales are fantastic value. I love the dress I ordered & appreciate free delivery which was very quick. I would have scored 5* had it not been for Evr... See more

Company replied

Rated 4 out of 5 stars

Better than expected. Lovely pair of trainers. Very happy with the sale price. Being a huge All Saint fashion follower, as always really like the trainers. now saving up to purchase the Hiro boots ☺️... See more

Company replied

Rated 4 out of 5 stars

Received with well package. Because of the fabric, it's not very form-fitting, so although it's a long dress, it doesn't look as slender as I like.

Company replied

Rated 4 out of 5 stars

Ordered the earrings on October 14th and received them on October 22nd. One star deduction for the lengthy delivery. Other than that, the earrings look beautiful and are exactly what I was hoping for.... See more

Company replied


Company details

  1. Clothing Shop
  2. also in
  3. Ladies' clothes shop
  4. Leather Coats Shop
  5. Men's clothes shop
  6. Shoe shop

About AllSaints (Official)

Written by the company

Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.

AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.

The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11k reviews

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4.3

All reviews

(10,675)

7,616 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful t-shirt

Lovely t-shirt, fast delivery. Very happy with my purchase!

28 October 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that you love your t-shirt and that the delivery was quick. It's always our goal to ensure you have a seamless shopping experience, and we're delighted you're happy with your purchase. We hope to see you again soon!

Rated 4 out of 5 stars

The website displayed the products and…

The website displayed the products and there were multiple views. The website isn't the easiest to navigate and would benefit from a review by the developers. The product arrived on time and was well packaged, although one button had a long loose thread which I would have though would have been identified before being posted

24 October 2026
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Reply from AllSaints (Official)

Thank you for sharing your feedback and for your 4-star review! We're glad to hear that you appreciated the multiple product views on our website and that your order arrived on time and well-packaged.
We truly value your suggestion regarding the website navigation and will pass this along to our development team for consideration. Your comment about the loose thread on the button is also noted—attention to detail is incredibly important to us, and we’ll ensure this is reviewed with our quality control team.
Your input helps us improve, and we’re grateful for your support!

Rated 5 out of 5 stars

Quick delivery! Great product

Delivery was quick and quality of the items bought were great.

28 October 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that your delivery was quick and that you're pleased with the quality of your items. It's always our goal to provide both efficiency and exceptional craftsmanship, so it’s fantastic to know we hit the mark for you. We truly appreciate your support!

Rated 5 out of 5 stars

Great quality

26 October 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you're impressed with the quality of our products. Craftsmanship is at the heart of what we do, and it’s wonderful to know it’s appreciated. We look forward to seeing you again soon!

Rated 5 out of 5 stars
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Reply from AllSaints (Official)

Thank you so much for your amazing review! We're thrilled to see all those positive vibes 🤞 and truly appreciate your support. It means the world to us that you're happy with your experience at AllSaints. We hope to see you again soon!

Rated 5 out of 5 stars

Everything great!

27 October 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that everything was great with your experience. Your support means the world to us, and we look forward to welcoming you back to AllSaints again soon!

Rated 5 out of 5 stars

the dresses fit great and the delivery…

the dresses fit great and the delivery was quick

27 October 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that the dresses fit perfectly and that your delivery arrived quickly. It’s always our goal to provide both quality and efficiency, so it’s fantastic to know we hit the mark for you. We hope to see you again soon!

Rated 1 out of 5 stars

DHL failed to deliver my parcel four…

DHL failed to deliver my parcel four times it eventually arrived today 27th November having ordered the goods on 20th November . I kept receiving a notification that my parcel was out for delivery and later was advised it could not be delivered even though I was at home and have a ring doorbell. This is not up to the usual standard. The actual garment was beautiful I have no problem with all Saints clothes they are amazing but something needs to be done regards delivery DPD were so much better!

27 October 2026
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Reply from AllSaints (Official)

Thank you so much for sharing your feedback with us! We truly appreciate your input and will pass your comments along to the appropriate team.
We've also sent you an email to further assist you.

Rated 5 out of 5 stars

First time ordering

First time ordering. Ordered sunday arrived tuesday . Great sevice

27 October 2026
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Reply from AllSaints (Official)

Thank you so much for sharing your experience! We're thrilled to hear that your first order with us was such a smooth and speedy process. Delivering great service is always our goal, and it's wonderful to know we met your expectations. We hope you love your new AllSaints pieces and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

I went into the Belfast store to buy a…

I went into the Belfast store to buy a leather jacket and CC and Oliver the girls who helped me where super helpful and knowledgeable in guiding me to select the best leather jacket as a gift.

The jacket I choose was unavailable in store but the girls showed me similar styles which then helped me decide on my purchase.

CC done a shipping to store

Delivery was super fast even know there was a storm.

Very happy customer

26 October 2026
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Reply from AllSaints (Official)

Thank you so much for sharing your experience! We're thrilled to hear that CC and Oliver at our Belfast store provided such helpful and knowledgeable service while assisting you in selecting the perfect leather jacket. It’s wonderful to know that their guidance, along with the shipping-to-store option, made your purchase seamless—even with the stormy weather!
We’re delighted to have you as a happy customer and truly appreciate your kind words. We’ll be sure to pass along your feedback to the team in Belfast—they’ll be so pleased to hear it!

Rated 5 out of 5 stars

I just love the products I purchase

I just love the products I purchase
Great quality
unique
Love the style

27 October 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that you love the quality, uniqueness, and style of our products. It's always our goal to create pieces that resonate with our customers, and knowing that you're enjoying them means the world to us. We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Delivered with care on time

Delivered with care on time, great packaging. Excellent item, lovely quality product .

27 October 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that your order was delivered on time and with care, and that you appreciated the packaging. It’s fantastic to know you’re happy with the quality of your item—your satisfaction means everything to us. We hope you enjoy your purchase and look forward to seeing you again soon!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. The XS t-shirt fit my petite frame perfectly. Good quality. Very happy.

27 October 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words! We're thrilled to hear that your XS t-shirt fits you perfectly and that you're happy with the quality. It's also great to know that your order arrived quickly. We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

My go to clothing brand

My go to clothing brand

27 October 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words and for making AllSaints your go-to clothing brand! We're thrilled to be a part of your wardrobe and truly appreciate your support. Your loyalty means the world to us, and we look forward to continuing to bring you pieces you love.

Rated 5 out of 5 stars

Korey jacket

Fantastic jacket Fantastic experience from all saints.

27 October 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words and glowing review! We're thrilled to hear that you love your Korey jacket and had a fantastic experience with us. Your feedback means the world to us, and we’re delighted to have exceeded your expectations. We hope you continue to enjoy your jacket for years to come!

Rated 5 out of 5 stars

Excellent items plus were delivered on…

Excellent items plus were delivered on time.

27 October 2026
AllSaints (Official) logo

Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that you loved the items and that they arrived on time. Delivering both quality and reliability is what we strive for, so it’s fantastic to know we hit the mark for you. We truly appreciate your support!

Rated 5 out of 5 stars

Excellent service

Happy with cust service speedy delivery great company

26 October 2026
AllSaints (Official) logo

Reply from AllSaints (Official)

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you were happy with our customer service and speedy delivery. It means a lot to us to know we're hitting the mark. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

I bought a pair of the Landon boots

I bought a pair of the Landon boots. They’re made well, plus they look rather stylish. I am very happy with my beautiful boots

24 October 2026
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Reply from AllSaints (Official)

Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you're happy with your Landon boots and that their craftsmanship and stylish design have impressed you. It's always our goal to create pieces that combine quality with timeless style, and we're delighted that they’ve become a beautiful addition to your wardrobe.

Rated 5 out of 5 stars

Great quality

Fast delivery. Great quality cashmere coat bought in sale. Great value for money. Plain stylish great cut and fit.

18 October 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with your cashmere coat and that it arrived quickly. It's great to know you appreciate the quality, style, and fit—especially when paired with the value of our sale. We hope you continue to enjoy wearing it!

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent. Evri lost my order and I received a refund and was able to re-order my products quickly. I love the quality and design.

26 October 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words and for sharing your experience! We're truly sorry to hear that your order was lost, but we're glad our team could assist you promptly and ensure you were able to reorder without hassle. It's wonderful to know you love the quality and design of our pieces—your support means the world to us!

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