AllSaints (Official) Reviews 

10,682
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,827 reviews, reviewers overwhelmingly had a great experience with this company because shopping online is a seamless and very pleasant process. Consumers truly love the original clothing designs, top-notch product quality, and remarkably fast shipping options that always arrive right on time. People frequently appreciate the helpful updates and detailed product information provided to help choose the right sizes very easily. However, some people mentioned occasional sizing inconsistencies across different items that made finding the correct overall fit rather tricky. A few shoppers also experienced frustrating delivery problems with couriers leaving parcels exposed outdoors in plain sight during bad weather.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and stylish design, expressing satisfaction with... See more

Quality

Clients share positive opinions on quality, noting that the products are excellent, top notch, and well worth... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt shipping times, helpful... See more

Order

Users describe ambiguous interactions with order experiences, as many customers appreciate the smooth online... See more

Service

Customers expressed great satisfaction regarding the fast delivery, efficient transactions, and wonderful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Always easy to order online with AllSaints & their sales are fantastic value. I love the dress I ordered & appreciate free delivery which was very quick. I would have scored 5* had it not been for Evr... See more

Company replied

Rated 4 out of 5 stars

Better than expected. Lovely pair of trainers. Very happy with the sale price. Being a huge All Saint fashion follower, as always really like the trainers. now saving up to purchase the Hiro boots ☺️... See more

Company replied

Rated 4 out of 5 stars

Received with well package. Because of the fabric, it's not very form-fitting, so although it's a long dress, it doesn't look as slender as I like.

Company replied

Rated 4 out of 5 stars

Ordered the earrings on October 14th and received them on October 22nd. One star deduction for the lengthy delivery. Other than that, the earrings look beautiful and are exactly what I was hoping for.... See more

Company replied


Company details

  1. Clothing Shop
  2. also in
  3. Ladies' clothes shop
  4. Leather Coats Shop
  5. Men's clothes shop
  6. Shoe shop

About AllSaints (Official)

Written by the company

Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.

AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.

The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11k reviews

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4.3

All reviews

(10,682)

7,616 reviews in the last 12 months

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Rated 5 out of 5 stars

The product shipped fast

The product shipped fast! The quality is amazing and this coat is so easy to throw on this fall season.

29 October 2026
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Reply from AllSaints (Official)

Thank you for sharing your feedback. We’re delighted your coat arrived quickly and that you’re loving its quality and easy-to-wear style for autumn.

Rated 4 out of 5 stars

Ordering good, delivery ok, garment sizing terrible

The ordering process was good, delivery process was ok, not great because the Evri app doesn't offer collection from my local Post Office (even though it's an Evri Parcel shop), I had to collect the parcel from a different PO. I returned the dress because it was about 2 sizes too large. What has happened to All Saints' sizing? It used to be reliably small. This lovely dress was far bigger than it should have been - unwearable.

29 October 2026
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Reply from AllSaints (Official)

Thank you for your feedback and for highlighting what went well with ordering. We’re sorry the Evri collection point wasn’t convenient and that the dress was much larger than expected, making it unwearable. We understand how disappointing that is, particularly when you’ve relied on our sizing before, and we appreciate you sharing your experience.

Rated 5 out of 5 stars

Beautiful jeans

Beautiful jeans, great price prompt delivery

29 October 2026
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Reply from AllSaints (Official)

Thank you for your lovely feedback. We’re delighted you love your jeans and enjoyed the price and prompt delivery.

Rated 5 out of 5 stars

Lovely jumper ,sift and warm .Like the…

Lovely jumper ,sift and warm .Like the design .Hope it will wash it well

29 October 2026
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Reply from AllSaints (Official)

Thank you for your lovely review. We’re so pleased you love the jumper’s soft, warm feel and design, and hope it washes beautifully too.

Rated 5 out of 5 stars

Beautiful dress

Beautiful dress, although i returned it, as it did not suit me.

29 October 2026
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Reply from AllSaints (Official)

Thank you for your lovely feedback. We’re pleased you found the dress beautiful, though sorry it wasn’t quite right for you. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Everything perfect

The delivery was so fast and the quality of the loafers are really amazing

29 October 2026
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Reply from AllSaints (Official)

Thank you for your lovely feedback. We’re delighted your loafers arrived so quickly and that you’re pleased with their quality.

Rated 5 out of 5 stars

Smooth and quick

29 October 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with us was smooth and quick—it's exactly what we aim for. Your kind words mean a lot, and we hope to welcome you back to AllSaints again soon!

Rated 5 out of 5 stars

Easy return policy and good…

Easy return policy and good notifications

29 October 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our return policy straightforward and appreciated the notifications. Your feedback means a lot to us, and we're glad we could make your shopping experience smooth and hassle-free.

Rated 5 out of 5 stars

I ordered a fabulous looking quality…

I ordered a fabulous looking quality item with next day delivery and that’s exactly what I got.

29 October 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that your fabulous item arrived promptly and met your expectations in both quality and style. It's always our goal to deliver an exceptional experience, and we're delighted we could do that for you. We hope you enjoy your new piece and look forward to seeing you again soon!

Rated 5 out of 5 stars

Can’t fault

Fast delivery and clothes that are of good quality and have always fit well.

29 October 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you’ve been impressed with our fast delivery and the quality and fit of our pieces. It’s always our goal to ensure every detail meets your expectations, and it’s wonderful to know we’ve succeeded. We truly appreciate your support!

Rated 1 out of 5 stars

Incorrect item received.

Incorrect item received.
I specifically ordered a size small. However, the jacket I received was an extra small. The AllSaints label indicates a size small, but the actual production tag inside the jacket clearly indicates an extra small. Based on the fit, it was definitely an extra small.

29 October 2026
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Reply from AllSaints (Official)

Thank you for letting us know about the issue with your order. We appreciate your feedback and will share it with our team. We've contacted you via email to assist you further.

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, the most comfiest trainers I have ever owned - I have 3 pairs.

29 October 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that your delivery was super quick and that our trainers have become your go-to for comfort—owning three pairs is such a compliment to us. We truly appreciate your support and hope you continue to enjoy them!

Rated 5 out of 5 stars

I love you 😆❤️

29 October 2026
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Reply from AllSaints (Official)

Thank you so much for your love and enthusiasm! 😆❤️ We're thrilled to hear how much you enjoy AllSaints—it truly means the world to us. Your support keeps us inspired to create pieces you'll continue to love.

Rated 5 out of 5 stars

I love All Saints clothes

I love All Saints clothes, not all because I think most of their clothes are for younger people but they have amazing leather stuff - I bought beautiful leather jacket and black boots, t-shirts and recently I bought nice wool hoodie - love it. Sadly items are a bit pricey but I do recommend this brand if you can afford it

29 October 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear how much you love our leather pieces, from the jacket and boots to your recent wool hoodie—those are timeless staples, and we're so glad they're part of your wardrobe.
We understand that our pricing can feel a bit high, but we truly value creating pieces with quality craftsmanship and materials that stand the test of time. Your recommendation means the world to us, and we’re so grateful for your support.
We hope you continue to enjoy your AllSaints pieces for years to come!

Rated 5 out of 5 stars

Arrived quickly and as described

Arrived quickly and was as described. Good quality jeans and a bargain price.

29 October 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that your jeans arrived quickly, matched the description perfectly, and exceeded your expectations in quality—especially at a great price. It's always our goal to deliver both style and value, and we're delighted you had such a positive experience.

Rated 2 out of 5 stars

The item I received was a completely…

The item I received was a completely different colour to what was shown on line when I purchased the item.

28 October 2026
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Reply from AllSaints (Official)

Thank you so much for your feedback! We're sorry the item didn't meet your expectations. We've sent you an email and are here to help resolve this for you.

Rated 5 out of 5 stars

Delivered quickly

Delivered quickly

28 October 2026
AllSaints (Official) logo

Reply from AllSaints (Official)

Thank you so much for your kind review! We're thrilled to hear that your order was delivered quickly—it’s always our goal to ensure a seamless experience for our customers. We truly appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

Lovely items

Lovely items, fast delivery. Great service!

29 October 2026
AllSaints (Official) logo

Reply from AllSaints (Official)

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you loved our items and that your delivery was quick. Providing great service is always our goal, so it’s wonderful to know we hit the mark for you. We truly appreciate your support and look forward to seeing you again soon!

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