Allsopp & Allsopp Group Reviews 

415
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and real estate agents for being exceptionally professional, incredibly helpful, and genuinely attentive throughout the entire property search journey. Many people note that brokers make finding a new home smooth, completely transparent, and entirely stress-free by offering continuous support, valuable advice, and clear communication. Some reviewers were not happy with property management services, reporting frustrating experiences, poor communication, and a complete lack of proper operational coordination. A few other people also felt that certain agent interactions lacked transparency and that the overall execution fell well below their initial expectations.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that representatives are highly professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed with the services received from Allsop’s team. Simran Priya Aulakh has been very helpful and very professional in helping us find the right property. One big positive with this organisa... See more

Rated 5 out of 5 stars

Had the pleasure of working with Teelah, she was awesome. Very professional and patient, Teelah listed my apartment and had it rented out in 3 days. I highly recommend A&A and Teelah especially.

Rated 5 out of 5 stars

Carine Damoo did a great job in handling the requests from potential buyers. When the offer was made, her approach was clear, transparent and professional.

Rated 5 out of 5 stars

Thanks Stefanie for the great support during the process of finding my new home. In a week time we managed to finish the entire process. Very recommended.


Company details

  1. Estate Agent
  2. also in
  3. Commercial property estate agent
  4. Holiday home letting agency
  5. Mortgage broker
  6. Property Maintenance
  7. Recruiter

Written by the company

Allsopp & Allsopp Group are an international multi-award winning Dubai based real estate agency, which offers services such as Residential Sales & Lettings, Commercial, Mortgage Services, Holiday Homes, Recruitment, Home Maintenance and Digital Marketing.


Contact info

4.0

Great

TrustScore 4 out of 5

415 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(415)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Kieran

We found Kieran to be extremely dedicated and conscientious to his job.
He knew his job and got all the various requirements needed for a UAE rental sorted, very well.

20 October 2023
Unprompted review
Rated 2 out of 5 stars

Ask permission before giving the key

We were not so thrilled to learn that the agent gave the key to the client/tenant prior to us (owners) completing pre-handover works. Fortunately, we had the pest control rescheduled so the client came when there were no toxic fumes yet in the house otherwise, the client especially their child would have been exposed to a health hazard. There were shoeprints all over the place though, as the client came after the unit was already deepcleaned, so we had to resend the deepcleaners to clean the floors again.

I don't think it would have hurt for the agent to ask us permission to let the client come in to take measurements. We would have obliged and let the client know the best time to do this, rather than the agent deciding on his own.

28 October 2023
Unprompted review
Rated 5 out of 5 stars

Kudos Amber for your magic at A&A rentals.

After wasting 3 months attempting to rent an apartment in downtown with another agent, Amber from A&A Group not only managed to have a lease signed within a week, but actually had 4 viewers in that time. Whilst the other firm managed 2 views in 3 months.. results spoke loudly with Amber at the helm. Kudos to you dear Amber and your colleague Sarah.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Oliver Ryan Bloor from Allsopp…

Oliver Ryan Bloor from Allsopp assisted me in buying a property in Springs. Not only did he help me to buy the property, he even ensured a smooth transfer of it. He was very patient, helpful and prompt all through the process.

2 October 2023
Unprompted review
Rated 1 out of 5 stars

Bad Experience

The agent was very helpful with the viewings, but he was extremely disappointing with the follow-ups and making sure that everything discussed and agreed upon was added to the tenancy agreement.

The agent went on holidays and I was stuck with the landlord who denied he has ever accepted conditions that were confirmed to me by the agent.

I was expecting Allsop Allsop to be more professional and to guide me in the process, instead of just selling and running away. The 5% commission is clearly not justified here.

10 August 2023
Unprompted review
Rated 2 out of 5 stars

Agent takes so much time to respond

Agent takes so much time to respond, sometimes doesn’t even answer. However, the back office when i send emails they respond which is good. Some processes are not clear, makes me go to get the keys without signing anything, takes cheque without signing that they took them. Have to keep reminding the agent about several things to send me. Ive ask 10 times for floor plan still didnt get it till now. I understand that some delays are not from their end but its not very efficient. Other than that the people are nice and reachable and its all automated which is great and safe but it could be way better

19 October 2023
Unprompted review
Rated 2 out of 5 stars

Holiday letting in JBR

Not very happy with the recent holiday letting team.
My holiday letting rates have fallen from what were last year when I just came into the market. The team keeps saying market rate and is not very proactive in agreeing prices with me before getting a booking. Kushal was amazing while he was there - as soon as he left, I was not satisfied with how the team was performing and the rates the apartment was given at. I had 2 months without any booking as well.

13 October 2023
Unprompted review
Rated 1 out of 5 stars

Very shady activity

The agent we used suddenly stopped replying to any of our messages and soon as it came to the end of our contract, which included not giving us back our 4,000aed deposit we placed for the apartment. If it helps his name was Chris Keefe - in case this was an isolated case by this agent.

I'm guessing they also told the landlord to ignore us as we tried to reach out to them and they also suddenly began ignoring us at this moment. Very shady and untrustworthy agency. Better to avoid and use another agency.

16 June 2023
Unprompted review
Allsopp & Allsopp Group logo

Reply from Allsopp & Allsopp Group

Hello Nyle, thank you for providing us with more information, unfortunately on our system we can't see any record of you being a tenant with us. Please can you email complaints@allsoppandallsopp.com so we can investigate this further.

Rated 1 out of 5 stars

Very bad experience, poor communication and low performance- Super dissapointed

poor communication and low performance from the contact person, she is not replying to my message timely neither following up on my request
she is always providing exaggerate quotation with none necessary activities
Despite I paid all requested amount for fixation and cleaning but still during move-in, there were a lot of different remarks for work not completed or not done
this is my worst experience and I would never recommend Allsopp & Allsopp to anyone due to my very bad experience
Really I am super disappointed for low performance and lack of communication and commitment which lead me to loss time, energy and for sure leaded to financial loss

3 October 2023
Unprompted review
Allsopp & Allsopp Group logo

Reply from Allsopp & Allsopp Group

I'm sorry to hear you've had a bad experience, please send the details of your complaint to complaints@allsoppandallsopp.com where senior members of the team will resolve the issue as soon as possible. Thank you.

Rated 5 out of 5 stars

Allsopp & Allsopp team made our…

Allsopp & Allsopp team made our research extremely easy, targeting houses fitting our requirements and doing their very best to find our new home. Special thanks to Mitchell who really has done the very best work and provided us an amazing approach.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Candice!

It was our first investment in our life, therefore we were not very sure where to start with and what to look and so on. We met so many agents but we still had so many question marks…
Luckily, we met Candice Wayne and she helped us to have completed all the process very smoothly. She was always there whenever we had questions and she tirelessly answered all our questions and found solutions accordingly. Without amazing support from Candice, we wouldn't be able to close that fantastic deal. You’re the BEST!!!! Thanks millions for your support during the process!

8 May 2023
Unprompted review
Rated 5 out of 5 stars

Just great!

We had a really really gooooood experience with Kelly Romani - she was by far the best agent we ever had in Dubai. She was very commited to find the perfect house for us - aaaaand finally we found it 🙏🏻
we got all contacts like a gardener, ejari, internet etc. and the best thing was the pizza for the move in 😊

24 August 2023
Unprompted review
Rated 5 out of 5 stars

Kelly Romani you are the best! ✨

Kelly was definitely the best agent we ever worked with! We had a few agents from other companies before and were not happy..then the universe sent us Kelly Romani - what an angel!
Kelly always showed up on time, she is sooooo lovely and she did a great job!
She always took our wishes seriously and with her we found the perfect villa in Arabian Ranches 3. She helped us with everything and gave us so many advises. Thank you Kelly, you are amazing!
It’s a 10/10

28 August 2023
Unprompted review
Rated 5 out of 5 stars

Appreciation for Karishma Patel

Recently rented a new apartment through Allsopp & Allsopp and dealt with Karishma as the letting agent. Super responsive, professional, and a pleasure to deal with, I would highly recommend Karishma to anyone looking for a top quality agent during their next property search.

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Overall

Overall, it was a good experience. It was my first time renting in Dubai and I had a lot of questions. My agent helped me throughout the process as much as possible.

1 August 2023
Unprompted review

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