All Your Appliances Reviews 

2,804
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are offered at very competitive and affordable prices compared to other online stores. People also praise the fast and reliable delivery service, noting that their purchases always arrive promptly and in excellent order. Furthermore, consumers are very happy with the helpful and friendly staff members who consistently provide wonderful service and great advice. However, some customers also noted that a few products arrived with unexpected scratches, marks, or minor cosmetic damages. A few reviewers experienced frustrating issues such as missing parts or operational defects upon opening their new appliances.

What people talk about most

Product

People report positive experiences with product, highlighting that items are great value for money and arrive... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting fast shipping times and helpful... See more

Price

Reviewers highlight positive aspects of price, noting that items are often the best they could find and... See more

Service

Users describe positive interactions with service, highlighting great value and helpful staff. Consumers note... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased Electrolux conduction hob. Had some packaging issues . Emailed company and within minutes got a lovely and supportive email back. Fantastic customer service and all correspondence... See more

Rated 5 out of 5 stars

Great staff Helen and Jeff were lovely, no pressure just really good advice. My AEG washing machine is really good , didn’t realise my old washer wasn’t washing or spinning properly, and it was deliv... See more

Rated 5 out of 5 stars

I'd never heard of All Your Appliances. Then I Googled a particular tumble dryer that Which? Magazine said was perfect for our needs. Up popped one with over £200 off because of very minor marks on th... See more

Rated 5 out of 5 stars

All your appliances wasn’t a firm I had heard of before but following a google search for replacement hob found they had the appliance I needed. The order was made and delivery expedited. Was kept inf... See more


Company details

  1. #71 of 137 best companies in Kitchen supply shop
  2. #59 of 134 best companies in Appliance shop
  3. #5 of 7 best companies in Refrigerator Shop
  4. #11 of 14 best companies in Washing Machine & Dryer Shop

Written by the company

All Your Appliances are a family run business based in Cheshire. For over 20 years we have provided the UK with great service and a fantastic range of discounted appliances. We sell over 10,000 high-quality products per year from leading brands and hold thousands of items in stock. Everything you see is in stock today as we will not list items that we don’t have. Our helpful and friendly customer service team are contactable seven days a week and are happy to assist with all queries before, during and after purchasing. In addition we have our own fleet of 8 delivery vehicles and experienced installation engineers, collectively having over 50 years of experience. We appreciate you taking the time to view our products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(2,804)

128 reviews in the last 12 months

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Rated 3 out of 5 stars

The defects acknowledged in the…

The defects acknowledged in the description did not match the actual defects on the appliance. Someone had clearly tried to install the appliance previously and for some reason had failed. Visible scraping on underside of appliance was a testimony to this. Also, the underside was deformed causing scraping to glass door through repeated opening and closing. I managed to remedy this, but the door glass was consequently damaged on the bottom edge. None of this was disclosed in the description. Nevertheless, the appliance does work correctly and I can put up with the other defects, so 3 stars.

24 August 2025
Rated 3 out of 5 stars

Not as good as we hoped

Good branded products, however, the description was new and in original packaging albeit tatty. It arrived in other packaging with lots of bubblewrap. Fortunately it was not damaged but the mounting feet and side infills were missing. Had to make my own rather than wait.

23 August 2025
Rated 2 out of 5 stars

Removed serial number - unable to use WiFi function

Bought a refurbished item but discovered that there was no serial code (it was deliberately removed and the QR code to connect was cut).

This renders the WiFi/smart functionality effectively useless for us and defeats the purpose of buying a smart device in the first place.

Apparently the serial code was not retained and this was explained as this being a manufacturer removal. But when I called the manufacturer to ask, they confirmed that this wasn’t the case. Have since received some very curt emails back from the support team at AYA with little customer service acumen.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

I purchased a Neff oven from All Your…

I purchased a Neff oven from All Your Appliances for a really good price and the service I received was excellent, Helen kept me informed and even managed a quicker delivery on a Saturday morning so I would have no hesitation in recommending AYA to anyone.

5 August 2025
Rated 3 out of 5 stars

Good in parts

Pros:
Order and delivery were fast.
Price was good value

Cons:
Communication with AYA wasn't wonderful
Delivery was to curbside not to first-floor kitchen which proved major drawback

26 July 2025
Rated 5 out of 5 stars

White goods purchased

Good range of appliances at competitive price, quick and friendly delivery, we purchased an AEG dishwasher reduced due to tatty packaging, unit was faultless - store highly recommended.

21 July 2025
Rated 5 out of 5 stars

Brilliant service

Bought a single oven from them it had been an aeg refurb but it still came with its original 12mnth warranty…fitted it and had a couple of issues with it,i called to tell them and a couple of days later a tech came and assessed it as faulty,that afternoon i had a new one FITTED with the same warranty…brilliant service i recommend these guys in fact now if any of my white goods fail il be knocking on there door.!!👍

15 July 2025
Unprompted review

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