Alpha Industries Europe Reviews 

3,180
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I have placed my order on 12.03.26 and received it on 18.03.26, so I am very satisfied with the delivery! And the quality of the jacket as well! Looks even better in real life than on the website pict... See more

Rated 2 out of 5 stars

The courier has probably lost the goods and there is no way to contact them (no number, useless tracking system). I'm not giving one star because I understand that this is not your direct responsibil... See more

Rated 5 out of 5 stars

Excellent! I purchased my first MA-1 Hooded jacket in a beautiful black olive color with a sheen to it. The black polyester fleece lining the inside of the hood makes this one cozy jacket to zip up a... See more

Rated 5 out of 5 stars

Great costumer service. I ordered online 2x. Quick dispatch of the product. Unfortunately an item for sale was found not available. I rang the costumer service, who assured me the item already had... See more

Company details

  1. Clothing supplier
  2. Clothes and fabric manufacturer
  3. Outerwear Shop
  4. Streetwear store
  5. Winterwear Store

Written by the company

In 1959 Alpha Industries was commissioned by the Department of Defense to design and manufacture high performance outerwear for the US military. It all started with a rented factory in the city of Knoxville, Tennessee and just a few staff members. That was the beginning of the nowadays so well-known authentic and legitimate MA-1 Flight Jacket. Over the years the company added several new colors to the original products or customized them with different patches or prints but the jacket itself and especially the capability to withstand every type of weather and outside influences stayed the same at all times. That´s why Alpha Industries quickly became synonymous with developing the iconic MA-1, M-65 and N-3B trusted by soldiers, sailors and aviators to protect them from the direst conditions across land, sea and air.


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

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4.2

All reviews

(3,180)

9 reviews in the last 12 months

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Rated 4 out of 5 stars

Maybe the best flight jacket out there

Somehow it was not possible to get the sizing guide when using an Android Smartphone (link did not work). I did not try with other means. So we used the sizing guides from other websites. Without that I would have given 5 stars.
Otherwise very quick delivery and the jacket is as expected i.e. perfect. I had already three from this brand (the classic MA-2 VF59) and my girlfriend wanted one. She is super happy. They are absolutely quality items that will last for years (I got my first one at least 8 years ago and it is still looking great) and with a great fit and look. They are very versatile too offering good protection against cold weather in winter but not being too hot or bulky for spring and fall.

31 December 2022
Rated 5 out of 5 stars

Pleasure

I ordered wrong size, returned item and got quick refund so i could order proper size. very satisfied with process.

26 November 2022
Rated 1 out of 5 stars

Not deleted

My alpha jacket is not delivered Is not any chance to contact you or cancel my transaction I give very negative comments
I have just one word :disgusting!

17 December 2022
Rated 2 out of 5 stars

The courier has probably lost the goods…

The courier has probably lost the goods and there is no way to contact them (no number, useless tracking system).
I'm not giving one star because I understand that this is not your direct responsibility, but at the same time I believe that ensuring that customers actually receive the goods to be very important. What am I supposed to do?

21 December 2022

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