AlphaOmega Glasses Repair Reviews 

699
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast postal turnaround and efficient repair service for all kinds of broken designer glasses and sunglasses. Many individuals note that severely bent or snapped frames are expertly restored to look completely brand new with incredible attention to detail. A few other people also felt that choosing this specialized repair service saved them a significant amount of cash compared to purchasing expensive brand new replacements. Consumers are additionally impressed by the consistently professional communication, helpful updates via email, and the entirely seamless overall process from start to finish.

What people talk about most

Service

People report high satisfaction with the service, praising the remarkably fast turnaround times and... See more

Product

Consumers experience a mix of outcomes regarding the product, often noting successful restorations alongside... See more

Quality

Customers had positive experiences with quality, consistently reporting that damaged eyewear is returned... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Price

Reviewers express mixed feelings about the price, noting it is not cheap but still less than buying a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service. I dropped my Hugo Boss varifocals on New Year’s Eve, and someone then stood on them and damaged one arm of them. Optician was unable to repair, but recommended this company, assu... See more

Rated 5 out of 5 stars

I had a pair of Stepper titanium frames repaired. Unfortunately, the repair gave way but AlphaOmega agreed without quibble to rectify the problem. I posted my frames on a Thursday and had them back fi... See more

Rated 5 out of 5 stars

Superb!! Oh my goodness! I discovered Alpha-Omega by chance browsing the internet for a reputable spec repair service. Having read the reviews (all of which were excellent) - I completed the 're... See more

Rated 5 out of 5 stars

I sent off my glasses on Wednesday morning and received them back fully repaired on the Sunday. What a service superb turn round and seamless repair, they look like new. Service like this does not exi... See more


Company details

  1. Glasses store

Information provided by various external sources

We repair all brands of glasses, sunglasses and eyewear with original parts for RayBan and Oakley repairs. Fast turnaround and a 12-month glasses repair guarantee.


Contact info

5.0

Excellent

TrustScore 5 out of 5

699 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(699)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service!!

Fantastic Service!!
I sent my glasses to them for a repair.
I posted them on Monday and they were back on Wednesday.
Perfectly repaired.
Great Company, I highly recommend them.
Dr Phil
Harvington.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

OMG, sent my Ray Ban glasses to AlphaOmega Glasses Repair, after putting them in the washing machine. One of the lenses was out, thought the frames weren't bad. Just received the repaired item back today, what an amazing job they have done. I must admit I was very sceptical about some of the reviews I had read, but thought I have nothing to lose, I would give them a go. Honestly anybody who has broken glasses or sunglasses, PLEASE use this company. I have basically received a brand new pair of Ray ban sunglasses back. Thank you so much.

9 September 2025
Unprompted review
AlphaOmega Glasses Repair logo

Reply from AlphaOmega Glasses Repair

A washing machine is no way to clean your Ray-Bans! Just pleased we could help. Thanks for your custom.

Rated 5 out of 5 stars

Thrilled with the speed and quality of repair

Just wanted to say that I was thrilled with the repair. I'd sat on and completely snapped my favourite glasses. Looked online, booked the repair option, posted glasses, got an acknowledgement next working day, and then they were in the post back to me. Really impressed with the quality (am typing this wearing them) and the speed of service. Thanks very much.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent job, fair price

Just had my third pair of glasses repaired by this excellent company. Brilliant service yet again - swift, straightforward and reasonably priced. Great job and much appreciated

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Class A1 service

I foolishly dropped my RayBans and shattered the lens! Thankfully this company repaired them in just a few weeks - very impressed with their service and the lady that answered the phone when I rang to enquire if it was possible. Well recommended!

8 August 2025
Unprompted review
Rated 5 out of 5 stars

This company is excellent

This company is excellent. Great communications, fast service and brilliant outcome - all at very fair value. I will recommend them whenever the opportunity arises.
Thank you.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Absolutely brilliant service from Alpha Omega Frame Repairs. I sent my frames off late on Friday and had them back with me by Tuesday – incredibly fast turnaround! The repair itself is flawless – you’d never know there was any damage to begin with. The whole process was super easy to organise, smooth from start to finish. Highly recommended

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Super quick response and reasonable quote to fix my Raybans, I couldn’t pay online due to a postcode issue but phoned and the lady was very helpful. Sent on Thursday, received back on Saturday and they are like new.

19 July 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service

I had a pair of expensive Oakley sunglasses where the bridge had become very loose and un-wearable. This guys carried out a perfect service. The advice was quick and informative, the payment facility was straightforward, the workmanship was perfect and the return of my glasses was quick. I cannot recommend AlphaOmega repairs high enough. These are definitely the go to repair company.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

My Sunglasses Are Like New

My Vivienne Westwood sunglasses are like new. The leg had snapped right off and you would never know they were ever damaged. Alpha Omega received my sunglasses on a Thursday and had them repaired and back to me by Saturday. Absolutely wonderful service. Very happy with my repair. Cannot recommend more highly.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

My initial online query was picked up quickly. I got a few quotes from different places and their price was reasonable. The process to submit your payment was straight forward. I used 1st class delivery to send my sunglasses off. AlphaOmega confirmed receipt the very next day, fixed my glasses and sent them back on the same day! My issue has been sorted and I’m extremely happy.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service and good price

Unfortunately, I ordered a new pair of specs BEFORE I researched whether a repair of my broken glasses was possible. I thought a snapped bridge on titanium specs would be irreparable. However, AlphaOmegae has done a great job - great communication and fast service. I now have a "almost as good as new" spare pair of glasses

28 June 2025
Unprompted review
Rated 5 out of 5 stars

excellent service

It's really nice to be able to leave a positive review here. I didn't know it was possible to fix a severely bent arm on a pair of glasses, and I was so happy that this company could do it. My glasses were returned to me within 24 hours (I was expecting to wait at least three days) - really excellent service.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

5 STAR, 5 STAR, 5 STAR

5 STAR, 5 STAR, 5 STAR, that's all you see when you read the reviews here and there is a reason. Excellent, inexpensive service with a quick turnaround and signposted at every stage.

100% recommend!

23 June 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing company!

What an amazing company!! Have sent in two pairs so far of my old Oakley Juliet titanium sunglasses for repairs, not only did they fix them they returned them super fast and fully cleaned also, 100% recommend these guys to anyone looking to get repairs done

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Sunnies repair…

I sent my broken sunglasses for repair and in only a few days they were returned as good as new. Actually probably better than new. Great job and great service.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

I never put reviews

I never put reviews, but this time, I have to.
Like every other reviews says: outstanding. What these guys can do, when high street shops and even original manufacturers say there is nothing to do, is outstanding.
Within 48 hours, from boxing/mailing to receiving, communication is perfect, and service quality is there.
Congratulations and THANK YOU

ps: they repaired two pairs: prescription sunglasses (cheap pair, about £120), and rare vintage Persol Ratti 49/02 (bought for over $1000 years ago in the US) which right temple (and hinge) where about to break.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Titanium frame repair

Outstanding in every way! ‘Unrepairable’ titanium specs posted to company on Wednesday and returned to me the following Saturday. Repair completed and undetectable.

7 June 2025
Unprompted review

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