A.L.S. Locksmith Reviews 7

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Locksmith

Information provided by various external sources

We strongly believe in providing excellent customer service and quality of workmanship wether it be a simple lock change, lock repair or a remedy to a door or window problem.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Steve from ALS was professional

Steve from ALS was professional and came by punctually today as agreed. He inspected my front door lock and claimed that the lock is fine and is far away from needing change.

I was concerned that some mechanism might have gone loose as the handle had gone lighter suddenly when I lifted it a few days ago. I appreciate Steve’s honesty to tell me that when the lock was tight / heavy in the past, the builder didn’t fit it properly. I had lived with that firmness for more than 15 years and thought it was the norm!

Thanks very much, Steve for your kind honesty and for the complimentary service. I am also grateful for your assurance that my lock is fine.

26 January 2022
Unprompted review
Rated 5 out of 5 stars

Best Ever

Best Ever
Hi i contacted Steve and asked for a quote for a lock on my door...Steve asked what type i have on it and i said five lever...Steve said not to waste my money as this is sufficient enough for the door...i can not believe how honest he was as i was willing to pay for new lock...there a not many company's as honest as this one..i would definitely use this company in near future if i have to....would highly recommend to others if they want an honest answer..as they won't be disappointed

4 October 2018
Unprompted review
Rated 5 out of 5 stars

We had an issue with our front door and…

We had an issue with our front door and called ALS out to have a look. After a chat over the phone we were expecting to have a multi-lock system replaced but the guy had a look and it transpired that the cost was very much less than that. The guy was very professional, on time and was very upfront and honest. Well done ALS, I will have no hesitation in using you again and I hope that lots of other people will use you based on this review.

29 September 2018
Unprompted review
Rated 5 out of 5 stars

Would use again

When my back door was unable to open, I was able to get an appointment the same day. Steve texted prior to arrival and was able to complete the repairs in less than an hour. He was very detailed and explained everything that would need to be done prior to completing the work.

25 August 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look