Alta Costura Bride Reviews 10

Jessica was so lovely and helpful from the first appointment - we had such fun looking at the dresses then helping me pick out my perfect dress.
All of the staff are lovely and are really passionate about helping brides plan the perfect outfit for their special day :-)
The seamstress was also amazing, the alterations needed on my dress were not noticeable and the result was a perfect fit.
Thank you Alta Costura for everything, would recommend

Thank you to all the lovely lady's at Alta, I felt so comfortable and had the best experience.

Im not sure where the previous negative comment came from regarding being judged for having bigger boobs because that was not my experience at all.

I never felt judged for my size or for my boobs and the seamstress was amazing letting me know what I could do to ensure I stayed comfortable in my dress all day.

My consultant Jade found the most perfect dress for me (3rd try!) and had an amazing idea to truly make the dress mine.

The seamstress Bella was so wonderful adding little details to my dress such as a blue bow on the inside and gave me a lucky sixpence.

The small details made me feel very special.

It made it all so special

I cannot thank the lovely ladies at Alta for giving me the most wonderful, fun, seamless experience as a bride to be. I will never forget it! They found me the dress of my dreams. They’re like a family there. If I could give 10 stars I would. Thank you so much!

I had an amazing experience at Alta Costura brides. Alta was wonderful, and the fitting assistants could not have done more to ensure I had a perfect experience. I loved my dress and felt supported and looked after throughout. Would highly recommend to anyone, thank you Alta and team!

I was insulted & belittled for having bigger boobs, I was told to lose weight & physically grabbed & threatened to pin down & remove my bra. I did try without a bra, but there was no support, which I repeatedly said. They kept my dress for months for the seamstress to create straps to help with support, this wasn't done until the month of my wedding after being texted just before the appointment to ask what to do?! The straps were partly completed, rushed & finished at my last appointment. I constantly felt rushed & ignored. I left worried the rushed stiching will not hold on my wedding day. I had to sign I had inspected the dress despite being told I couldn't. I have been to other tailors for the other dresses for the day & their turnaround is a LOT quicker, I spent months waiting for nothing. Strongly do NOT recommend.

I had Joanne for my appointments at Alta Costura Bride and she was just incredible both times!!! Made me feel so comfortable!! I was really nervous but the way she made me feel as soon as I walked in was just amazing!! I couldn’t fault her and she helped me find my dream dress!!! I cannot thank Joanne enough!! Every lady in that store was so kind and helpful but Joanne was the main star for me!! Thank you so much!!! Xxx

Excellent service and experience..I went into alta costura not knowing what I wanted and came out with the most perfect beautiful dress all staff were lovely and helpful...thank you all for everything.xxx

Had a fabulous experience at this wonderful friendly bridal store. A simply magical experience where I felt incredibly special and valued - the young lady who helped me was spectacular (sad I can't remember her name). I am a curvy bride and found every style of dress you could want for. First visit and dress ordered!

Lovely service, all staff were super attentive and they had lots of styles to choose from. I found my dress so I couldn’t be happier. The whole process was quick and easy.

Very poor service! I have paid and ordered my dress in March 2017 for wedding in September 2018, chose Alta Costura Bride in Maidstone based on their great reviews. First dress arrived in wrong colour and poorly made, second dress again itchy material and also poorly made. With no options and no refund offered, I decided to go with the sample. Unfortunately, the shop also failed to deliver again. l went for my last app on the 10th of July and it looks hideous, l left it in the shop! At no point did the store offer a refund, something the law states they should as neither of the (3 dresses in total!) were as described or fit for purpose. Less than 4 weeks to go till my wedding. I have no dress and Alta has my money. Small claims court next. Be aware ladies.